Helpdesk Operative
7 months ago
Job Introduction
As a **Helpdesk Operative** at Sodexo in** Royal Stoke University Hospital** You will be very well organised, have outstanding communication skills, and have the ability to work in a challenging environment. Our hospitals' skilled administrative personnel support our patients and visitors in providing vital clerical services. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your way.
**What you’ll do**:
- Greet visitors and patients entering the hospital
- Answer direct phone calls
- Prepare and distribute reports
- Assist with HR duties
- Provide general administrative support to the team
**What you bring**:
- Computer literacy - MS Office packages
- Excellent team ethos and superb communication skills
- Ability to prioritise tasks and remain calm under pressure
- Previous experience in a similar role is a bonus, but a can-do attitude and complete customer focus will tick the box
**What we offer**:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:
- Unlimited access to an online platform offering mental health and wellbeing support.
- Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work-related issues or personal issues such as bereavement.
- Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24-hour virtual GP and various other services.
- The Sodexo Discounts Scheme, offers great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
- Money Insights and financial benefits via the Salary Finance Platform.
- Save for your future by becoming a member of the Sodexo Retirement Plan
- A death-in-service benefit for colleagues who pass away while employed by Sodexo
- Opportunities to enable colleagues to grow and succeed throughout their careers at Sodexo, including various learning and development tools.
- Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
- Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
- Flexible and dynamic work environment
- Competitive compensation
- Full training and full protective uniform supplied
About The Company
**About Sodexo**
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
- We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.
- We’re a ‘ban the box’ employer, which means we don’t ask people to disclose their convictions unless the role needs a security check.
- We recognise the potential of people with convictions in the job market. Helping those with a criminal history securing employment is not only critically important for the individuals themselves but can also be hugely beneficial for wider society. Offering second chances can be an effective investment in local communities and a great solution for local skills and labour market needs.
Click here to read more about what we do to promote an inclusive culture.
Package Description
If you have attention to detail and excellent organisational skills you could be the administrator we are looking for
- Hours**:26.25 per week**:
- Shift pattern**:4 on 4 off 22:00-06:00**:
- Rate of pay**: £12.75 per hour**
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