Helpdesk Operations Coordinator

4 weeks ago


StokeonTrent, Stoke-on-Trent, United Kingdom CV-Library Full time
Key Responsibilities
As a Helpdesk Administrator at CV-Library, your key responsibilities will include:

• Communicating clearly with Field staff to resolve client issues
• Resolving clients' requests efficiently and effectively

You will also be expected to maintain accurate records of client interactions, as well as contribute to ongoing process improvements to enhance the overall client experience. To achieve this, you will need to stay up-to-date with industry developments and best practices, applying your knowledge to drive continuous improvement within the organization.

We offer a comprehensive Benefits Package that includes access to training and development opportunities, flexible working arrangements, and a competitive salary range of £25,000 - £35,000 per annum, based on performance and location. If you have a passion for delivering exceptional customer service and a proven track record of achieving results in fast-paced environments, we would love to hear from you

About the Role
This is an exciting opportunity to join a dynamic team of professionals who are dedicated to providing outstanding support to our clients. As a Helpdesk Administrator, you will play a critical role in ensuring the smooth operation of our business, working closely with internal stakeholders to deliver exceptional results. With a strong focus on Problem-Solving and Communication, this role is ideal for individuals who thrive in challenging environments and are passionate about driving continuous improvement.

  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Sodexo Full time

    At Sodexo, we are seeking a highly skilled Helpdesk Operations Assistant to join our team in Royal Stoke University Hospitals. As an Estate Operative, you will be responsible for providing exceptional customer service, handling service requests, and supporting our facilities management teams.The successful candidate will have excellent communication skills,...

  • Helpdesk Operator

    3 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Sodexo Full time

    About the RoleSodexo is seeking a skilled Helpdesk Operator to join our team in the UK. As a Helpdesk Operator - Sodexo UK, you will be the first point of contact for customers, receiving and logging all technical facilities management service requests.Key ResponsibilitiesRespond to customer inquiries and provide accurate informationLog and assign service...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom BSW Timber Ltd. Full time

    We are looking for a skilled Helpdesk and Network Support Analyst to join our IT team at BSW Timber Ltd. in Stoke-On-Trent. As a key member of our team, you will be responsible for providing high-quality technical support to our users, ensuring that their systems and applications are running efficiently.Main Responsibilities:Providing first-line technical...

  • Helpdesk Engineer

    2 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full time

    About UsWe are a technical IT team at bet365, and we are committed to providing exceptional service to our employees. As a Helpdesk Engineer, you will play a key role in supporting our operations, ensuring that employees have the technology resources they need to perform their roles.Main ResponsibilitiesRespond to phone calls and emails promptly to provide...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Sodexo Full time

    Job SummaryThis Helpdesk Operator position at Royal Stoke University Hospitals, managed by Sodexo, requires a skilled individual to handle technical facilities management service requests. As the first point of contact, the successful candidate will play a critical role in delivering exceptional service to clients.Key ResponsibilitiesAnswer phone calls and...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Sodexo Full time

    Sodexo is looking for an experienced Facilities Management Support Coordinator to join our team in Royal Stoke University Hospitals. As an Estate Operative, you will play a vital role in ensuring the smooth operation of our facilities management services.The ideal candidate will have excellent computer literacy, specifically in MS Office packages, and superb...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full time

    About the PositionWe are seeking an experienced IT Operations Coordinator to join our team. In this role, you will be responsible for coordinating infrastructure systems and operations, including server patching and hardware fault resolution.Key ResponsibilitiesCoordinating infrastructure systems and operations, including server patching and hardware fault...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom CV Library Full time

    An IT Field Engineer is required to work with a well-known multi-franchise vehicle dealership business based in Stoke-on-Trent to help build, maintain, and troubleshoot the rapidly expanding infrastructure.The ideal candidate will have MCSE Qualifications in Server, Windows & Office, proven experience of managing an IT Helpdesk system, advanced Excel skills...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a skilled Operations Coordinator to join our team at beBee Professionals in Stoke-on-Trent, UK. As an Operations Coordinator, you will play a crucial role in ensuring the smooth operation of our day-to-day activities and providing exceptional support to our team members.Responsibilities:Develop and implement effective administrative processes...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full time

    Job DescriptionBet365 is seeking an experienced IT Operations Coordinator to join our team. In this position, you will be responsible for coordinating infrastructure systems and operations, including server patching and hardware fault resolution. You will also monitor server health, alarm statuses, and system capacity, and perform trend analysis for system...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Compass UK & Ireland Full time

    Kitchen Operations Coordinator OpportunityWe are looking for a highly organised and motivated Kitchen Operations Coordinator to join our team in a permanent casual capacity, contracted to 0 hours per week. In this critical role, you will oversee the smooth operation of our kitchen, ensuring that every dish meets our high standards and exceeds customer...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full time

    Maintenance Operations Coordinator Job Descriptionbet365 is seeking a highly skilled Maintenance Operations Coordinator to join our facilities team.In this role, you will be responsible for completing reactive and pre-planned maintenance tasks efficiently while ensuring that all work is carried out in accordance with HSE building compliance legislation.The...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full time

    As a Technical Operations Coordinator at bet365, you will play a key role in supporting the delivery of our development and production environments. This role involves coordinating infrastructure systems and operations, including server patching and hardware fault resolution.You will be responsible for performing trend analysis for system performance and...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full time

    The Infrastructure Operations Coordinator role is an exciting opportunity for a highly motivated and skilled professional to join our Organisation.In this role, you will play a key part in ensuring the seamless operation of our development and production environments, working closely with other teams to maintain playbooks and standard operating procedures.A...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Simarco International Limited Full time

    **Job Description**As a Logistics Operations Coordinator at Simarco International Limited, you will play a vital role in ensuring the smooth operation of our transportation department. Your primary responsibility will be to plan and coordinate the movement of goods and equipment across the UK, Europe, and globally.To succeed in this role, you will need to...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom CV-Library Full time

    Job Title: Academic Operations CoordinatorWe are seeking an experienced Academic Operations Coordinator to join our team at CV-Library.The successful candidate will be responsible for assisting with HR administration duties, including scanning, recording and filing of all HR related documents.The role involves sending out 'new starter' information packs to...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom MTrec Technical Full time

    Job Title: Operational Excellence CoordinatorWe are seeking a highly motivated and experienced Operational Excellence Coordinator to join our team. As a key member of our operations team, you will play a critical role in driving business growth and improving operational efficiency.About Our Company:Our company is a dynamic and innovative organization,...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Adullam Homes Full time £9,984

    Job DescriptionWe are seeking a highly skilled Kitchen Operations Coordinator to join our team in Stoke. The successful candidate will be responsible for maintaining high food standards within the kitchen environment while adhering to COSHH regulations.About the RoleEstimated Salary: £9,984 per annumHours: 16 hours per weekKey ResponsibilitiesThe Kitchen...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Culinary Operations Role:The Kitchen Operations Coordinator position at beBee Professionals involves overseeing the preparation and presentation of dishes, maintaining cleanliness and organization, and adhering to health and safety regulations. With a strong background in culinary techniques and ingredients, you will thrive in our fast-paced kitchen...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full time

    Job Description:We are seeking a skilled Maintenance Operations Coordinator to join our Facilities Services team at bet365. In this role, you will be responsible for coordinating maintenance activities across our residential properties on both a reactive and planned basis.You will work closely with our Facilities Services Manager to ensure that our...