![North West Air Ambulance](https://media.trabajo.org/img/noimg.jpg)
Lottery Product Officer
2 months ago
Join a life saving crew
The Northwest Air Ambulance Charity (NWAA) provides rapid pre-hospital care needed to make a life changing difference. We provide emergency medical treatment when time is critical.
As a Charity we have developed our service by embracing change which has enabled us to implement new and innovative ways of working and increase our impact on patient outcomes. We continuously look to develop our service to ensure we continue to change and save lives.
**Overall purpose of the role**:
Responsible for the end-to-end management of the charity’s gambling portfolio which generates over half of the charity’s annual revenue. Develop and manage all FONWAA (Friends of North West Air Ambulance) gambling products, which includes the Weekly Lottery and Prize Draws ensuring these achieve target levels of recruitment, retention and engagement. Responsible for all gambling product development and marketing, looking into new and innovative ways to grow our gambling portfolio based on data and audience insights. Stand as a Qualified Person on FONWAA licences held with the Gambling Commission.
**Main duties and responsibilities**:
- Create and implement strategic plans to maximise income generation through NWAA gaming products including the weekly lottery and prize draws.
- Stand as a Qualified Person on FONWAA licences and manage the internal lottery compliance programme to ensure systems of internal control are satisfactory across the range of governance, risk management, fraud detection and other areas.
- Be responsible for budgeting and annual forecasting of the charity’s gambling products and manage these effectively throughout the year, providing regular updates on forecasted income and expenditure.
- Manage the day-to-day operations of the charity’s gambling portfolio by working collaboratively with the newly appointed ELM and other third-party suppliers to ensure timeframes and targets are met.
- To keep up to date with emerging legislation/regulations, introducing controls where appropriate.
- Develop and manage acquisition and retention metrics to inform product performance versus agreed KPIs.
- Maximise retention by designing and implementing an effective supporter journey, championing excellent stewardship of donors.
- By working closely with the other sections/divisions within income generation to effectively cross promote the full range of support activities that can be undertaken by lottery players, including other fundraising products such as the charity’s community, events and corporate fundraising programmes, in-memoriam products, donations (regular and one-off), gifts in wills, retail opportunities and volunteering.
- Work collaboratively with the in-house marketing and comms team, and external PR agency, to ensure that PR opportunities associated with the Lottery are incorporated within the charity’s communications schedule and that appropriately branded marketing material is sourced.
- Manage and develop existing relationships and work effectively with relevant third-party suppliers associated with FONWAA gaming products.
- Frequently review third-party supplier performance, ensure that costs are kept to a minimum where possible and explore and be responsible for onboarding new suppliers when required.
- Continuously improve product performance by capturing and analysing appropriate data to optimise the effectiveness of marketing and fundraising initiatives, staying abreast of industry best practice, insights and emerging trends and taking proactive steps to quickly and effectively utilise findings to benefit the charity.
- Work closely with the CRM Manager and Supporter Engagement Team Leader to identify and implement improvements to working practices to drive efficiencies and improve supporter experience.
- Develop and maintain strong, positive relationships with supporters, donors, volunteers and team members, handling any complaints promptly and in a professional manner. Effectively promote the full range of activities that can be undertaken by lottery members; through collaboration with colleagues and attending events and engagements where appropriate to promote the FONWAA gaming products.
- To keep abreast of developments within the lottery sector to identify opportunities and trends, identifying areas for maximising income generation and governance improvement.
**Essential**
**Desirable**
**Qualifications**
**Essential**
- GCSEs: including minimum of Grade C in English and Maths
**Desirable**
- Fundraising or Marketing related qualification
**Experience**
**Essential**
- Experience of effective account management of third party suppliers
- Familiarity with financial budgets and targets
- Experience of using an organisational database
- Experience in a lottery fundraising environment
- Experience of effective income generation through developing a varied lottery programme
**Desirable**
- Received training in compliance regarding Society Lotteries and their
-
Lottery Product Officer
3 months ago
Liverpool, United Kingdom North West Air Ambulance Full timeJoin a life saving crew The Northwest Air Ambulance Charity (NWAA) provides rapid pre-hospital care needed to make a life changing difference. We provide emergency medical treatment when time is critical. As a Charity we have developed our service by embracing change which has enabled us to implement new and innovative ways of working and increase our...
-
Engagement Officer
3 months ago
Liverpool, United Kingdom Daisy Inclusive UK Full timeDaisy Inclusive UK are a charity that helps disabled people and their families across Merseyside to reach their true potential. **Smile Initiative - Supported by the National Lottery Community Fund** The SMILE initiative which stands for Self-Motivation, Inclusive Learning and Enrichment will be the catalyst to make a real difference in helping the...
-
Bid Writing Officer
3 months ago
Liverpool, United Kingdom Big Help Group Full timeThis will be a wide-ranging role with significant opportunities working closely with Big Help’s lead Bid Writer and other key members of the Senior Leadership Group to research potential funders whether individuals, grant-giving bodies, corporates or other organisations. - Building on the success the team have already achieved, you will: - Building a...
-
Enrolment & Progressions Officer
3 months ago
Liverpool, United Kingdom Regenda Group Full timeAnnual salary of **£23,000 - 25,000 DOE** (FTE) - ** Permanent **role - ** Full-time (35 hours)**, part-time and flexible working patterns available - ** Liverpool city centre** office base, **some elements of hybrid working** **The role** As the Enrolment and Progressions Officer, you will be providing an effective, timely, and a fully comprehensive...
-
Finance Administration Officer
3 months ago
Liverpool, United Kingdom Regenda Group Full timeAnnual salary of **£22,000 (FTE)**: - ** Permanent role**: - ** Full-time (35 hours)**, part-time and flexible working patterns available - ** Liverpool city centre office base** - hybrid working opportunities **The role** To provide administrative services to the finance team. The Finance Administration Officer will be responsible for the...
-
Marketing and Communications Officer
3 months ago
Liverpool, United Kingdom Regenda Group Full timeAnnual salary of **£31,956 (FTE)**: - ** Permanent **role - ** Full-time (35 hours)**, part-time and flexible working patterns available - ** Liverpool city centre office base**, hybrid working **Proposed Interview Date: Tuesday 19th September** **The role** If you have a great all-round marketing and communications skill set, and you're looking for a...
-
Service Charge Officer
3 months ago
Liverpool, United Kingdom Regenda Group Full time**Annual salary of £33,600 (FTE)**: - ** Fixed-term (12 months)**: - ** Full-time (35 hours),** part-time and flexible working patterns available - ** Liverpool city centre office base,** hybrid working **Proposed Interview Date: 13th February** **The role** As a Service Charge Officer, you will be responsible for undertaking the accurate calculation,...
-
Income Officer
3 months ago
Liverpool, United Kingdom Regenda Group Full timeAnnual salary of **£29,335 (FTE)**: - ** Permanent **role - F**ull-time (35 hours)**, **part-time **and **flexible working** patterns available within core hours - ** Liverpool city centre office** base, with **50/50 hybrid working** - alongside **home visits** and **court visits** **The role** To contribute to the delivery of an effective and efficient...
-
Housing Officer
3 months ago
Liverpool, United Kingdom Regenda Group Full timeAnnual salary of **£29,335 (FTE)**: - ** Permanent **role - ** Full-time (35 hours), part-time** and** flexible working** patterns available - ** Liverpool city centre office base - 1-2 days office based, 2-3 days working across the designated patch, with some hybrid options** **The role** You will be part of a team responsible for delivering a high...
-
Senior Housing Officer
3 months ago
Liverpool, United Kingdom Regenda Group Full timeAnnual salary of £35,817 (FTE) - Permanent role - Full-time (35 hours) - Liverpool city centre office base, hybrid working **Proposed Interview Date**:Tuesday 18th June **The role** Day to day you will need to manage the delivery of high quality, customer focused, integrated services to the neighbourhood. This will include neighbourhood services,...
-
Talent Acquisition Officer
3 months ago
Liverpool, United Kingdom Regenda Group Full time**Annual salary of £25,000 - £28,000 (DOE)**: - ** Permanent role**: - ** Full-time (35 hours), **part-time and flexible working patterns available - ** Liverpool city centre office base** (Due to the nature of this role, you will be required on occasion to travel to other Regenda offices across Merseyside and Manchester to attend in person meetings and...
-
Finance Officer
3 months ago
Liverpool, United Kingdom Regenda Group Full time**Annual salary of £26,250 (FTE)**: - ** Permanent role**: - ** Full-time (35 hours Mon-Fri)**_ _**_Part-time and flexible working patterns available_ - ** Liverpool city centre office base**: - Hybrid Working / 2 Days in the office, 3 days from home **The role** The purpose of this role is to provide support to the rent and service charge accountants,...
-
Graduate Talent Acquisition Officer
3 months ago
Liverpool, United Kingdom Regenda Group Full time**Annual salary of £22,500 (FTE)**: - ** 18-Month Graduate Development Role**: - ** Full-time (35 hours / Mon-Fri)**: - Part-time and flexible working patterns available - ** Liverpool city centre office base**: - Hybrid Working, 3 Days in the office per week, up to 2 from home **The role** This is a really exciting opportunity to join a diverse,...
-
Blood Production Officer
1 month ago
Liverpool, United Kingdom NHS Blood and Transplant Full timeJob Summary The Red Cell Immunohaematology department provides reference and blood provision services to regional hospitals using advanced red cell immunohaematology techniques. Your essential role in the processing, testing, storing and distribution of blood and blood products will directly contribute to the saving and improving of patients’...
-
Data & Compliance Officer
3 months ago
Liverpool, United Kingdom Regenda Group Full time**Annual salary of £26,000 - £28,000 (DOE)**: - ** Permanent role**: - ** Full-time - **35 hours / Mon - Fri - ** Liverpool city centre office base** **Proposed Interview Date** - Thursday 07.09.23 **The role** The purpose of this role is to support the Compliance, Admin & MI Manager in processing and managing learner data in line with education,...
-
Housing Officer
1 month ago
Liverpool, Liverpool, United Kingdom Countryside Properties Full timeVacancy Salary £32,899Vacancy Location LiverpoolContract Type PermanentThe VacancyAnnual salary of £32,899 Permanent Full-time (35 hours) Liverpool city centre office base, hybrid working, working on your allocated Housing Officer patchProposed Interview Date: Thursday 15th AugustThe roleIn this role you will be responsible for delivering a high quality,...
-
Sales Ledger Administrator
3 months ago
Liverpool, United Kingdom BM Stores Full timeWe are looking for a Sales Ledger Administrator to join our busy Finance Team based at our Support Centre in Speke, Liverpool. **This is a permanent role, full time in the office, Monday to Friday 8.30-5.00.** This role has emphasis on auditing sales from our 700+ stores, pulling together data in Excel in an accurate and timely manner and investigating and...
-
Sales Ledger Administrator
3 months ago
Liverpool, United Kingdom BM Stores Full timeWe are looking for a Sales Ledger Administrator to join our busy Finance Team based at our Support Centre in Speke, Liverpool. **This is a 6-month maternity cover, full time in the office, Monday to Friday 8.30-5.00.** This role has emphasis on auditing sales from our 700+ stores, pulling together data in Excel in an accurate and timely manner and...
-
Fundraising Officer
3 months ago
Liverpool, United Kingdom Regenda Group Full time**Annual salary of £26,616** (FTE) - ** Permanent role**: - ** Full-time (35 hours) **Part-time and flexible working patterns available - ** Based in Kirkdale, Liverpool** **The role** The purpose of this role is to be responsible for fundraising activities across Centre56. Your role will include distributing and collecting collection boxes; organising...
-
Finance Officer
3 months ago
Liverpool, United Kingdom Regenda Group Full timeAnnual salary of **£26,250 (FTE)**: - ** Permanent** role - ** Full-time (35 hours Monday - Friday)** Part-time and flexible working patterns available - ** Liverpool city centre office base**, hybrid working **The role** The purpose of this role is to provide support to the rent and service charge accountants, taking the lead on checking and processing...