Housing Officer

1 month ago

Liverpool, Liverpool, United Kingdom Countryside Properties Full time

Vacancy Salary
£32,899


Vacancy Location
Liverpool


Contract Type
Permanent


The Vacancy

  • Annual salary of £32,899
  • Permanent
  • Full-time (35 hours)
  • Liverpool city centre office base, hybrid working, working on your allocated Housing Officer patch

Proposed Interview Date: Thursday 15th August

The role

In this role you will be responsible for delivering a high quality, customer focused, integrated neighbourhood management service including safeguarding, a wide range of tenancy management tasks, ASB, as well as working closely with other teams to offer support to our customers.

The successful applicant will also support the line management of the housing team, working closely with the Housing Manager to deliver successful and positive outcomes to our customers.

The right fit

  • You will need experience in delivering high-quality front-line customer facing housing services as well as excellent customer service skills.
  • You will be required to support vulnerable residents therefore experience with this is required.
  • You must be able to work as part of a team as well as work flexibly and adapt to changing environments.
  • You need excellent numeracy, ICT and literacy skills in order to analyse data and write reports.
  • You must have strong communication and interpersonal skills with people at all levels.
  • You must have the ability to work under pressure and meet deadlines, with this you will need excellent time management skills.

Who we are

Regenda Homes is an award-winning Registered Social Housing provider with around 12,000 homes in Merseyside, Greater Manchester, Cheshire and Lancashire. We provide additional support to residents including finding work, money advice or dealing with anti-social behaviour. We work in partnership with residents to scrutinise services and make sure we perform to a high standard.

Regenda Homes is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector, in care and support, and in education, training and careers.

Next steps

If you like what you've read so far and think you've got what it takes to join our team, then apply now with a copy of your CV and a short covering letter detailing why you think you would be a good fit the role.

Our People Services team will review your application and will be in touch shortly.

What we offer

Regenda Homes really is a great place to work – and you don't have to just take our word for it We're an accredited Best Companies Top 100 employer and have achieved Investors in People Gold status.

We can offer you a working environment where you can enjoy yourself, develop yourself and be yourself and where you really can make a difference to people's lives.

We also offer a fantastic reward and benefits package which, amongst other things, includes:

  • A range of flexible working options.
  • 27 days paid annual leave each year (rising one day per year up to a maximum of 32 days after five years) in addition to 8 bank holidays.
  • 6 additional days for volunteering.
  • Up to 9% employer's contribution to the pension scheme (match funded).
  • £250 annual 'Live and Learn' allowance to spend on learning any new skill.
  • Enhanced maternity, paternity and adoption pay schemes.
  • Employee Assistance Programme and health and wellbeing initiatives.
  • A wide variety of exciting learning and development opportunities.
  • Interest free loans to assist with the purchase of computer equipment and travel season tickets.
  • Monthly staff lottery scheme.

"We regenerate places and create opportunities for people"

We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from disabled and minority ethnic candidates as they are currently under-represented within our organisation.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we'd encourage you to submit your application as early as possible.

INDHP


The Company



The Regenda Group is a great quality, forward thinking housing business, building, managing and maintaining the homes people need. We own or manage around 13,000 properties across the region, including social rented housing, housing for older people, supported housing, private rented property, shared ownership and housing for sale.

The Regenda Group is made up of Regenda Homes and its wholly-owned subsidiaries M&Y Maintenance and Construction, Redwing Living, McDonald Property Rentals, Petrus Community, The Learning Foundry, Positive Footprints and Centre 56.

Our mission is to provide a comprehensive range of multi-tenure housing products and services that reflect the dynamic nature of the housing market, the diversity of our customers and a rapidly changing world.

Our core purpose is to regenerate places to create opportunities for people.



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