Housing Benefit Specialist

5 days ago


Liverpool, Liverpool, United Kingdom The Housing Network Full time

We are seeking a skilled professional to join our team at The Housing Network as a Housing Benefit Specialist. In this role, you will be responsible for guiding the process of claiming exempt housing benefits for our residents on our Active Opportunity Pathways.

Key responsibilities include:

  • Tracking progress and solving blockers to ensure timely payments
  • Collaborating with Support Workers to resolve issues and provide support
  • Developing a system to track individual claims and process payments with our Finance team
  • Assisting in building a reporting suite to provide clarity on claim progress

This is a full-time position based in our Liverpool office, Monday to Friday. The successful candidate will have:

  • 1 year of experience in housing benefit processing
  • Strong problem-solving skills and attention to detail
  • Excellent communication and teamwork skills

We offer a competitive salary of £37,000 per year, as well as a range of benefits including:

  • Casual dress
  • Company events
  • Referral programme

To be considered for this role, please outline your experience in processing housing benefit claims and provide any relevant qualifications or certifications.



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