Contact Centre Sales Advisor

3 months ago

London, United Kingdom EasyHiring Full time

Join us as a Contact Centre Sales Advisor in our Osterley contact centre earning £26,750 per annum with incentives on top - you can earn an extra £5,340 on average by smashing targets.

We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week.  

Our people make compay a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. 

What you’ll do:
Have great conversations to meet our customer’s needs, letting your personality shine

Take inbound calls from customers, who are looking to save money and want to make changes to their Sky package

Be a Ambassador selling the right package to the right customer 

Work 37.5 hours p/wk Mon-Sun with varied shift patterns to suit your lifestyle. When our customers need us most you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off

Training and Development is hugely important to us which is why we’ll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. 

What you’ll bring:
A passion for great customer service

Target driven

Brilliant at connecting with people

Ability to understand our customers’ needs

Creative approach to problem solving

Willingness to learn new skills

What we offer:
Regular incentives & rewards

In-depth sales training, that can be applied to any sales environment

Clear progression path, with opportunities to upskill through our Advisor Development Program and Emerging Leader Program

The Benefits:  

There’s a reason people can’t stop talking about our company. There really is something for everyone with our fantastic range of benefits. 

 

Individual Lifestyle 

Free TV, along with discounted broadband and mobile 

Health and well being 

Subsidised onsite gym or discounts on external gyms 

Cycle to work scheme 

Private healthcare and Digital GP

Dental and other healthcare options 

Financial wellbeing 

Pension plan and Life Assurance which gives you extra peace of mind 

Share in the Company success 

Annual sharesave scheme and long service awards  

In addition to all these great benefits, you’ll have the opportunity to take part in ‘Time to Care’, our commitment to give each colleague the opportunity to volunteer for up to 1 hour per week.

Where you’ll work:
Based at our HQ in Osterley, just 10 minutes’ walk from Syon Lane station and we operate free shuttle buses from several surrounding tube stations. We have fantastic cycling facilities, including our bike shop with free servicing and discounted parts. On site you’ll also have access to a choice of subsidised restaurants and canteens, free tea coffee and fruit, hair and beauty salon, Waitrose Local, cinema, parking and prayer room. 

Work Location: In person

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