Surgery Reception and Administration Support
3 weeks ago
We are looking for someone who is friendly, enthusiastic and ambitious, and would work well within a small and very busy customer-based team. Tasks will vary but could include: Assisting patients in the reception area, with face-to-face enquiries/support where necessary
Assisting with patient telephone enquiries. liaising with other NHS/GP partners as necessary
Booking routine medical appointments
Support with administration tasks as necessary such as scanning documents, filing records, maintaining patient files etc.
Full Customer Service Practitioner Standard - Level 2
On the Job training as necessary to support role development
Off the Job training (College attendance) to support qualification requirements
Employer will allocate dedicated training time to support qualification requirements
Functional Skills support - Maths/English - if required
What is the expected career progression after this apprenticeship?
Possibility of future employment/progression opportunities upon successful completion of Level 2 qualification.
Requirements and prospects
Desired skills and personal qualities
Communication skills, IT skills, Attention to detail, Customer care skills, Administrative skills, Team working, Non judgemental, PatienceQualifications
GCSE or equivalent English (Grade A*/9 - C/4) Desired
GCSE or equivalent Mathematics (Grade A*/9 - C/4) DesiredThings to consider
Due to nature of role any potential apprentice must respect all aspects of business and client confidentiality at all times and respect all visitors to the surgery. Part of the qualification will require regular College attendance (currently one full day per month, but supported with regular zoom/online training). College is based at Marsh Mills, Plymouth
About the employer
Budshead Medical Practice is a busy GP practice covering an area in the north of Plymouth. We have around 7500 patients across the area and have a full team of medical staff including doctors, nurses and attached staff, as well as a full admin team to support the services offered.Employer
THE BUDSHEAD MEDICAL PRACTICEAddress
433 BUDSHEAD ROADPLYMOUTHPL5 4DU
Training
Training provider
FOCUS TRAINING (SW) LIMITEDContact
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
**Job Type**: Apprenticeship
**Salary**: £8,754.20 per year
Schedule:
- Monday to Friday
Work Location: One location
-
Apprentice Surgery Reception and Administration
7 months ago
Plymouth, United Kingdom The Focus Training Group Full time**Surgery Reception and Administration Support Apprentice with West Hoe Surgery** **Working week** Monday - Friday - working within shifts initially over 5 days but may change to 4 days. Working times/shifts will be confirmed at the interview (30 minutes unpaid lunch break) Total hours per week: 37.0 **Apprenticeship level** Intermediate Level 2...
-
Apprentice Surgery Reception and Administration
7 months ago
Plymouth, United Kingdom The Focus Training Group Full time**Surgery Reception and Administration Support Apprentice with Elm Surgery** Monday - Friday - working within shifts initially over 5 days but may change to 4 days. Working times/shifts will be confirmed at interview (30 minutes unpaid lunch break) Shifts TBC. Total hours per week: 37.50 - **Apprenticeship level - **Intermediate Level 2 (GCSE) **What you...
-
Apprentice Surgery Reception and Administration
7 months ago
Plymouth, United Kingdom The Focus Training Group Full time**Surgery Reception and Administration Support Apprentice with Oakside Surgery** Working week Monday - Friday 35 hours per week - 30 minutes unpaid lunch break (working times will be confirmed at interview). Total hours per week: 35.0 Apprenticeship level Intermediate Level 2 (GCSE) **What will the apprentice be doing?** We are looking for someone who is...
-
Apprentice Surgery Business Administrator
7 months ago
Plymouth, United Kingdom Adelaide & St Levan Surgery Full timeWorking week Monday - Friday - 9am - 5pm (30 minutes unpaid lunch break). Surgery/working hours will be confirmed at interview but maximum working hours will be 37.5 per week. Total hours per week: 37.50 Apprenticeship level Advanced Level 3 (A level) **What will the apprentice be doing?** Responsibilities will be varied and challenging but are aimed at...
-
Lead Administrator/ Receptionist Gp Surgery
7 months ago
Plymouth, United Kingdom Dean Cross Surgery Full timeThe role will involve the following additional duties but inst limited to: Lead Administrator & Receptionist Admin rota TeamNet recording leave Support Admin appraisals Mandatory training log (Blue Stream) Induction for all new staff and locums Admin/Reception training for new staff members Activate fob/building access. Support patients with Anima above...
-
Apprentice Surgery Business Administrator with
7 months ago
Plymouth, United Kingdom The Focus Training Group Full time**Surgery Business Administrator Apprentice with Adelaide & St Levan Surgery** **Working week** Monday - Friday - 9am - 5pm (30 minutes unpaid lunch break). Surgery/working hours will be confirmed at interview but maximum working hours will be 37.5 per week. Total hours per week: 37.50 **Apprenticeship level** Advanced Level 3 (A level) **What you will...
-
Reception Support Specialist
3 weeks ago
Plymouth, Plymouth, United Kingdom NHS Professionals Full timeJob Overview:The NHS Professionals is seeking a highly organized and communicative Reception Support Specialist to provide comprehensive reception and administrative support functions in the imaging reception areas. The ideal candidate will have a minimum of 12 months' experience in a receptionist role, with demonstrable administrative/secretarial experience...
-
Medical Receptionist
7 months ago
Plymouth, United Kingdom Church View Surgery Full time**RECEPTIONIST REPORTS TO**: OPERATIONS MANAGER / PRACTICE MANAGER HOURS: As per Employment Contract Job summary: Receive, assist and direct patients in accessing the appropriate Practice clinical services / healthcare professional in a professional, courteous, efficient and effective way. Provide general assistance to the Practice team, both clinical and...
-
GP Surgery Support Professional
2 weeks ago
Plymouth, Plymouth, United Kingdom Staff Partners Business Full timeStaff Partners Business is seeking a skilled Medical Receptionist/Administrator to join their team in Plymouth.As a successful applicant, you will be responsible for providing administrative support to the practice, including taking calls, booking appointments, and updating patient records.Key Requirements:Previous experience working within a GP surgeryGood...
-
Administrator/ Receptionist
2 weeks ago
Plymouth, United Kingdom Hays Specialist Recruitment Limited Full timeFull and part time roles available - Administrator/ Receptionist in Plymouth -£10ph Your new company We are looking for staff members to do either full time or part time in various surgeries locations across Plymouth. This role is a ongoing temporary role with no set end date. You would be working under under a large medical group in Plymouth. Shifts are...
-
Main Outpatients Reception/administrator
2 weeks ago
Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full timeThis Post is part of a professional team working in the Main Outpatient Department. The Key responsibility to this role is the efficient/accurate administration and reception cover for the Outpatient clinics with strict adherence and compliance to the Referral to Treatment Access Policy and APN's (Administrative Procedure Notes) The successful applicant...
-
Gp Receptionist
8 months ago
Plymouth, United Kingdom Adelaide & St Levan Surgery Full time**JOB DESCRIPTION JOB TITLE**: RECEPTIONIST REPORTS TO: RECEPTION SUPERVISOR Job summary: The purpose of the role is to: Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Receive, assist and direct patients in accessing the appropriate service or...
-
Gp Receptionist
7 months ago
Plymouth, United Kingdom Adelaide and St Levan Surgery Full timeJOB TITLE: RECEPTIONIST REPORTS TO: RECEPTION SUPERVISOR **Job summary** Due to staff change we have a Receptionist vacancy based at our Adelaide Street site. This post is 30 hours per week on a fixed rota. Flexibility to work overtime e.g. to cover for colleagues on annual leave is essential. Reception provide an efficient and effective receptionist...
-
Part-time Equine Reception Team Member
4 weeks ago
Plymouth, Plymouth, United Kingdom VC Evidensia UK Full timeAbout the PositionWe are seeking an experienced and skilled administrative assistant to join our equine reception team on a part-time basis. The role involves working across three surgeries in Plymouth, covering client service, enquiry and appointment management, and financial transactions.The successful candidate will have excellent communication skills, be...
-
Activities Co-ordinator/ Reception
7 months ago
Plymouth, United Kingdom Meadowside and St Francis Care Centre Full time**EXCITING ROLE AVAILABLE!** **30 hours a week, flexible times!** **Join the Meradowside and St Francis team as we seek to recruit an Activity Coordinator (and Reception)** First impressions are everything! You will need to be outgoing, confident and have a bubbly and cheerful personality and be able to communicate with residents of all ages and have a...
-
Reception Co-ordinator
7 months ago
Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full timeTo ensure that Reception staff have a good level of understanding and that all administration processes, particularly Outcome Forms are dealt with in accordance to APNs, Trust and RTT Access Policies. To ensure that staff have a clear understanding of Reception procedures that affect the booking of patients as stated within the Trusts APNs. To ensure that...
-
Oral Surgery Specialist
3 weeks ago
Plymouth, Plymouth, United Kingdom Peninsula Dental Social Enterprise CIC Full timeJob DescriptionThis role involves delivering specialist-led minor oral surgery services in Peninsula Dental Social Enterprise CIC (PDSE). The main focus is to deliver a specialist-led intermediate minor oral surgery service, working closely with local NHS colleagues and other NHS services. Some teaching responsibilities will also be part of the role.The...
-
Temporary Reception Cover
4 weeks ago
Plymouth, Plymouth, United Kingdom CV-Library Full timeCome and join our team as a temporary receptionist covering weekends in Exeter. We are looking for someone with excellent communication skills, who can confidently manage a reception area and provide administrative support as needed.The successful candidate will have prior experience in a similar role, be IT literate, and possess high attention to detail and...
-
Administrative Support Assistant
4 weeks ago
Plymouth, Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full timeExciting Opportunity: Administration Apprentice AssistantAbout the JobWe are seeking a highly motivated and organized individual to join our team as an Administration Apprentice Assistant. This is a fantastic opportunity for someone looking to gain valuable experience in administration and develop their skills in a fast-paced environment.Job SummaryThe...
-
Rei Reception Co-ordinator
3 weeks ago
Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full timeThe role will lead and manage the Reception staff under the management of Royal Eye Infirmary ensuring strict compliance with Trust policies and procedures. **Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as...