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Patient Safety Cctv Support Coordinator
3 months ago
Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.
Nearly 3,200 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 900+ staff provide non-clinical support, including cleaning, delivering supplies, ward administration, information technology, human resources and financial services.
We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us
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JOB DESCRIPTION/PERSON SPECIFICATION
YOUR APPLICATION
**Job overview**:
**Patient Safety CCTV Support Coordinator**
Help us care for the people who care.
We are recruiting for a Patient Safety CCTV Support Officer to join our team at Norfolk and Suffolk Foundation Trust.
NSFT is a large mental health trust employing staff in multiple locations across Norfolk and Suffolk. We provide mental health and learning disability services in the community and inpatient settings.
We believe that staff, who feel valued by their employers and are truly engaged, and able to provide better outcomes for our service users.
We are looking for someone to support the Trust by providing a range of evidence and documents to support clinical teams to triangulate patient safety events.
Working closely with the Patient Safety CCTV Support Officer who will provide day to day supervision, you will be able to use multiple software packages including CCTV and body worn camera programs to collate the information requested.
Other requests from external agencies such as the Police, Councils and internal requests from department e.g Legal Services or Safeguarding will also be collated and provided in a timely manner.
**Main duties of the job**:
We are looking for a highly motivated professional to drive for increased safety and security by:
- Having ability to provide overall operations and monitoring of CCTV system installed across the organisation.
- Using the CCTV equipment provide footage to various recipients
- To use clinical and risk software to provide documentation to staff
- Using the CCTV equipment as instructed to provide cloaking of CCTV imagery to allow sharing of footage in a confidential manner.
- Monitoring the CCTV Request inbox and respond accordingly.
- Demonstrating competence in the use of CCTV viewing software to access the Trust CCTV.
- As and when directed, travelling between Trust sites as required to access larger CCTV footage requests.
- Performing all required system and other checks or duties given, and handle and document enquiries and escalate as required.
- Operating the CCTV system in accordance with legislation
- Supporting and taking direction from the Patient Safety CCTV Support Officer in the delivery of the organisational priorities
- Engaging, supporting and providing required evidence/footage to clinical teams
- Contributing as required to investigations relevant to area of expertise as directed
**Working for our organisation**:
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
**Why work for us?** We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established nursing networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
**Why Norfolk and Suffolk?** The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
**Detailed job description and main responsibilities**:
Some of the benefits you can expect:
- NHS pension
- a comprehensive in house & external training programmes
- career progression
- starting annual leave of 27 days per an
