Patient Care Coordinator
5 months ago
To support the practice, coordinating/signposting patients to the most appropriate clinician/service for their condition To coordinate multi-disciplinary working within the practice and to facilitate onward referrals to external services as appropriate Key holder - opening premises and setting up reception for the day, close down and lock up Dealing with patient queries and requests over the phone and face to face in reception Booking patients into various types of doctor and nurse clinics for routine and urgent appointments, plus booking of additional service clinics (physio, mental health nurse, dietician, pharmacist, covid clinics etc) sending clinical questionnaires, text messages accordingly Use initiative to decide the most appropriate appointment type for each patient enquiry Answering general enquiries, explaining surgery procedures, transferring and directing phone calls around the practice as appropriate, taking and delivering messages promptly, dealing with tasks (internal message) correspondence Receiving and directing patients on arrival in a courteous and efficient manner as appropriate Repeat prescription management taking and processing requests for repeat prescriptions. Reviewing usage and processing within administrative guidelines Workflow (ie scanning, data input) of documents relating to patient medical records Updating patient contact information and entering data onto medical records Registering new patients and temporary residents including entering data onto computerised system File management and re-organising individual patients records Ensuring that reception area and waiting room are left tidy and secure, ready for use by incoming colleagues, together with information about any unresolved or urgent matters Restocking of supplies Scanning and photocopying documents as required Acting as a chaperone for doctors/nurses where requested Supporting colleagues with training where appropriate Any other duties appropriate to the post including a share of sanitising premises in accordance with infection control guidelines, plus assisting with covid vaccination clinics (admin) in practice/offsite (if required). Job description not exhaustive
-
Patient Care Coordinator
3 weeks ago
Norwich, Norfolk, United Kingdom Primary Care Careers Full timeJob SummaryWe are seeking a skilled Patient Care Advisor to join our dynamic team. As a crucial link between patients and the care they need, you will ensure smooth and efficient practice operations.Main ResponsibilitiesProvide exceptional patient care and support, guiding patients to the right services.Manage appointment bookings and provide appointment...
-
Patient Care Coordinator
4 weeks ago
Norwich, Norfolk, United Kingdom Primary Care Careers Full timeJob SummaryWe are seeking a skilled Patient Care Advisor to join our dynamic team. As a key member of our front-line service, you will play a crucial role in ensuring smooth and efficient practice operations.Main ResponsibilitiesProvide exceptional patient care and support, guiding patients to the right services.Manage appointment bookings and provide timely...
-
Patient Care Coordinator
3 weeks ago
Norwich, Norfolk, United Kingdom Primary Care Careers Full timeJob SummaryWe are seeking a skilled Patient Care Advisor to join our dynamic team at Primary Care Careers. As a Patient Care Advisor, you will be the friendly face of our practice, guiding patients to the right services and ensuring smooth and efficient practice operations.Main ResponsibilitiesManage appointment bookings and provide appointment cards when...
-
Patient Care Coordinator
4 weeks ago
Norwich, Norfolk, United Kingdom Primary Care Careers Full timeJob SummaryWe are seeking a skilled Patient Care Advisor to join our dynamic team. As a Patient Care Advisor, you will be the friendly face of our practice, guiding patients to the right services and ensuring smooth and efficient practice operations.Main ResponsibilitiesManage appointment bookings and provide appointment cards when necessary.Accept, issue,...
-
Patient Care Coordinator
2 weeks ago
Norwich, Norfolk, United Kingdom Woodcock Road Surgery Full timeJob Summary:The Woodcock Road Surgery is seeking a highly organized and communicative Patient Care Coordinator to join their administration team. This role will be responsible for providing exceptional patient care and administrative support to the practice.Main Responsibilities:Offer general assistance to the Practice team and project a positive and...
-
Patient Care Coordinator
6 months ago
Norwich, United Kingdom UEA Medical Centre Full time**PREVIOUS APPLICANTS SHOULD NOT APPLY** - “Care co-ordinators help to co-ordinate and navigate care across the health and care system, helping people make the right connections, with the right teams at the right time. Support people to become more active in their own health and care and are skilled in assessing people’s changing needs. Care...
-
Patient Care Coordinator
4 weeks ago
Norwich, Norfolk, United Kingdom Woodcock Road Surgery Full timeJob SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Patient Care Coordinator. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.Main ResponsibilitiesProvide general assistance to the Practice team and...
-
Patient Care Coordinator
2 months ago
Norwich, Norfolk, United Kingdom Woodcock Road Surgery Full timeJob SummaryWe are seeking a highly skilled and organized individual to join our team as a Patient Care Coordinator. As a key member of our Practice team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.Main ResponsibilitiesProvide general assistance to the Practice team and project a...
-
Patient Care Coordinator
2 months ago
Norwich, Norfolk, United Kingdom Woodcock Road Surgery Full timeJob SummaryWe are seeking a highly skilled and organized individual to join our team as a Patient Care Coordinator. As a key member of our Practice team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.Main ResponsibilitiesProvide general assistance to the Practice team and project a...
-
Patient Care Coordinator
5 days ago
Norwich, Norfolk, United Kingdom Woodcock Road Surgery Full timeJob Title: Patient Care CoordinatorJob Summary:We are seeking a highly skilled and organized Patient Care Coordinator to join our team at Woodcock Road Surgery. As a key member of our administration team, you will play a vital role in ensuring the smooth operation of our practice.Main Responsibilities: Provide general assistance to the practice team and...
-
Patient Care Coordinator
3 weeks ago
Norwich, Norfolk, United Kingdom Woodcock Road Surgery Full timeAbout the RoleWe are seeking a highly skilled and organized Patient Care Coordinator to join our team at Woodcock Road Surgery. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our clinical staff.Key ResponsibilitiesOffer general assistance to the Practice team and project a...
-
Patient Care Coordinator
3 weeks ago
Norwich, Norfolk, United Kingdom Woodcock Road Surgery Full timeAbout the RoleWe are seeking a highly organized and efficient Patient Care Coordinator to join our team at Woodcock Road Surgery. As a key member of our administration team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.Key ResponsibilitiesOffer general assistance to the Practice...
-
Patient Services Coordinator
5 months ago
Norwich, United Kingdom Primary Care Careers Full time**About the Role**: Castle Partnership is looking for a full time or part time patient service coordinator to join our friendly and committed team. Your main purpose in this role is to provide an excellent and consistent level of service for our patients. As the face of our Partnership, you will be welcoming, reassuring and understanding. You will provide a...
-
Care Coordinator
7 months ago
Norwich, United Kingdom North Norfolk Primary Care Ltd Full timeThe Care Coordinator responsibilities include but are not limited to the following: The post holder is a Care Coordinator, who acts within their professional boundaries, working alongside the Practice multi-disciplinary team and within the Primary Care Networks. They work for the benefit of patients, providing and maintaining a high standard of care for...
-
Care Coordinator
4 weeks ago
Norwich, Norfolk, United Kingdom Primary Care Careers Full timeJob SummaryMagdalen Medical Practice is seeking a Care Coordinator to join their team on a full or part-time basis.The post-holder will provide extra time, capacity, and expertise to the practice team to improve patient care.Main DutiesThe ideal candidate will have experience working in healthcare, the voluntary or community sector, to support vulnerable...
-
Care Coordinator
2 weeks ago
Norwich, Norfolk, United Kingdom Primary Care Careers Full timeJob SummaryPrimary Care Careers is seeking a skilled Care Coordinator to join our team. The ideal candidate will have experience in healthcare and a passion for supporting vulnerable groups.Main ResponsibilitiesProvide extra time, capacity, and expertise to our practice team to help improve patient care.Deliver person-centred support in a non-judgmental...
-
Patient Care Advisor
2 months ago
Norwich, United Kingdom Primary Care Careers Full timeJob summary Are you looking for a rewarding role that goes beyond the typical receptionist duties? Join our dynamic team as we are recruiting for three patient care advisors, on a full time basis for hours per week and be an essential part of our front-line service! In this role, you'll be a crucial link between patients and the care they need,...
-
Care Coordinator
3 weeks ago
Norwich, Norfolk, United Kingdom Primary Care Careers Full timeJob SummaryPrimary Care Careers is seeking a skilled Care Coordinator to join their team. The ideal candidate will have experience working within healthcare, the voluntary or community sector, to support vulnerable groups.Main ResponsibilitiesThe post-holder will provide extra time, capacity, and expertise to our practice team to help us improve the care...
-
Patient Services Coordinator
5 months ago
Norwich, United Kingdom St Stephens Gate Medical Partnership Full timeWe are a busy city centre medical practice offering outstanding patient care, and we have an exciting opportunity for a proactive Patient Services Coordinator to join our hardworking reception team. We have a large team of Patient Coordinators who work alongside our Communications Team, Prescription Team, Medical Secretaries and Clinicians to offer...
-
Care Coordinator
3 weeks ago
Norwich, Norfolk, United Kingdom Primary Care Careers Full timeAbout the RoleWe are seeking a highly skilled Care Coordinator to join our busy team at Magdalen Medical Practice in Norwich. As a key member of our practice team, you will provide essential support to patients, helping them navigate our services and access local resources.Key ResponsibilitiesDeliver person-centred support to patients, focusing on their...