Prison Patient Services Coordinator

3 days ago


Norwich, Norfolk, United Kingdom HCRG Care Group Full time
Job Title: Prison Patient Services Coordinator

About the Role: We are seeking a compassionate and organized individual to join our team as a Prison Patient Services Coordinator at HMP Norwich. As a key member of our healthcare team, you will play a vital role in ensuring the efficient operation of the prison's patient services.

Main Responsibilities:
  • Promote awareness of the patient services among staff, patients, service users, and visitors.
  • Utilize interpersonal skills to support staff in identifying and reporting incidents/near misses related to patient experiences.

Requirements:
  • Working experience in a PALS role or customer service environment.
  • Ability to work in an environment with conflicting pressures and changing workloads.
  • Proficiency in Microsoft Word, Outlook, Excel, and databases.

Estimated Salary: £25,000 - £30,000 per annum. HCRG Care Group offers a competitive salary, along with benefits including free tea/coffee, on-site parking, and membership to My Reward Hub for discounts and cashback offers.

Company Overview: HCRG Care Group is a leading independent provider of community health and care services, committed to transforming health and care through quality standards and innovation.

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