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Office Administrative Assistant

3 months ago

London, United Kingdom The Fresh Fish Shop Ltd Full time

**ROLE: OFFICE BASED OFFICE ADMINISTRATOR**

**Hours per week**:
**Monday to Friday 10.30am - 3pm (30 min lunch break)**

**Additional hours may be required when covering holiday / sickness**

We are looking for a highly organised individual with strong communication skills and some HR knowledge to join our office team as an Office Administrator.

The key responsibilities of this role:

- Raising accurate quotes for orders
- Liaising with operations and logistics teams
- Processing online orders ready for our ops team to pack / distribute
- Customer service duties for incoming retail / online queries / calls
- Supporting the managing director with some PA duties when required
- Following the correct process and procedure for new client paperwork
- Keeping client database up to date with all information
- Dealing with queries / complaints adhering to our policies in place
- General Filing and organising paperwork and forms
- Accounts department support
- Administrating staff hours, holidays etc
- Ensuring staff paperwork all in order, correctly filed away and up to date with relevant forms etc
- Create and share reports
- General office tasks
- Helping with other tasks as and when is required (we are a small team and all help each other out when needed)
- be highly organised with great time keeping skills
- be an effective communicator
- have 1+ year experience in an office admin focussed role
- have experience with excel and back office software
- have commercial awareness
- have an interest/knowledge in the industry
- be reliable, punctual and proactive
- use own initiative
- Be highly computer litterate and proficient

In return we offer:

- staff discounts
- training and development opportunities
- a computer and office space to work from

We are a fast paced dynamic company growing at a very fast pace, so if you want to be part of our journey please apply.

We are a long-established high-street fishmongers, boasting a huge selection of quality ethically sourced fresh fish and seafood on our counter in our New London store and out long established West Sussex store, and have developed over the years into a highly successful packaged fish distributor to a number of award-winning online and popular retailers - and we are growing Our subtle, no-nonsense packaging lets the fish do the talking and we are committed to only sourcing from sustainable fish stocks and using low environmental impact packaging wherever possible.

**Job Types**: Part-time, Permanent

Pay: £14,000.00-£16,000.00 per year

Expected hours: 20 per week

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee discount

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (required)
- Administrative experience: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Expected start date: 03/06/2024