Band 4 Medical Secretary

5 months ago


Birmingham, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

An exciting opportunity has arisen for a highly motivated and experienced administrator to provide a comprehensive medical secretarial service role to join the West Perinatal Specialist Community Mental Health Team specialist. In addition to administrative experience, the successful applicant must have the ability to communicate in a helpful and empathic manner with women and their families who contact the service.

The perinatal service operates Monday-Friday; 9.00am-5.00pm. The team provides a specialist perinatal mental health service for women living in the West Birmingham area. The team offer support to women experiencing moderate to severe mental illness during the perinatal period (through pregnancy and up to around 12 months post natal.

As service secretary you will undertake a wide range of administrative and secretarial duties including but not limited to; receiving of all correspondence and ensuring action is taken appropriately, processing clinical letters, reports from dictations and other correspondence as required by the medical team and covering calls that come into the team related to the medical team.

You will be expected to liaise with multi-disciplinary team members and other health professionals, GP’s, Social workers, care coordinator, Service users, and other appropriate agencies in regards to the booking of appointments and clinics. It is essential that applicants are able to work on their own initiative, demonstrate effective organisational skills, have the ability to prioritise their workload and can process enquiries in a confidential and timely manner.
- *As part of this role experience in audio typing is essential*
- *

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.

For further information about the main responsibilities please view the attached job description and person specification.



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