4 Week Volunteer Training Program in Administration

1 week ago


Leicester, United Kingdom Shelter Housing Advice and Research Project Full time

**(Monday, Tuesday, Wednesday and a Thursday)**

**Organisation**:
Shelter Housing Advice and Research Project

**Organisation overview**:
Shelter Housing Advice and Research Project was established in 1974 by Leicester Shelter Group. We provide much-needed advice, help and support for people who have been homeless or facing serious housing problems in the City of Leicester and Leicestershire. We are currently Lottery funded and as part of that we are offering volunteer work placements that will help people to secure paid employment or a route into further education.

**Role Title**:
Volunteer work placement training

**Time commitment**:
4-week placement

**Location of position**:
13 Welford Road,

Leicester, LE2 7AD

**Responsible to**:
Volunteer Coordinator

**Summary of role**:
To gain valuable work experience as well as assisting with the smooth and efficient running of Shelter Housing Aid and Research Project (SHARP), mainly through Administrative and Casework assistance. This will include covering reception and administrative duties as necessary, working alongside caseworkers to deliver cases and helping to research and update database information.

**Skills gained from placement**:

- Answering the phone.
- Dealing with incoming and outgoing post
- Photocopying and scanning
- Experience of using client database (Advice Pro)
- Taking client enquiries
- Comfortable working as part of a team.
- Not limited to the above

**Criteria**:
18yrs +

Not in employment

We will give priority to long term unemployed 3yrs +.

Be able to do a Monday, Tuesday, Wednesday and Thursday.

**Desirable criteria**:
Good IT knowledge

Social media experience

Fundraising experience

**Benefits of volunteering**

As a volunteer you will benefit by gaining new skills, work experience, and increasing your confidence and self-esteem. To help towards gaining employment.

**Training and support**:
Induction to the organisation

Full training on all aspects of the role

Support, advice, and guidance from our Volunteer coordinator

**Reimbursement of expenses**:
Shelter will **only** reimburse the cost of return travel via bus.

**Contact Information**:
Rebecca Toone

Volunteer Coordinator

**Covid 19 measures**

Social distancing in place, hand washing, access to hand sanitizer. Volunteer will have their own workstation.

**Job Type**: Part-time

COVID-19 considerations:
Social distancing in place, hand washing, access to hand sanitizer. Volunteer will have their own workstation.


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