Volunteer Coordinator

3 days ago


Leicester, United Kingdom The Bridge Homelessness To Hope Full time

**Job Description** - VOLUNTEER COORDINATOR

**Location**: Leicester, 43 Melton Street, LE1 3NB

**Line Manager**: Case Manager

**Salary**: £10.25ph for 20 hours per week (flexible). 2 year Fixed Term Contract

**Description of Organisation**

The Bridge is a charity working with the homeless and hardest to reach in Leicester. We have various projects which provide support, advice, guidance, food and clothing to anyone who walks through our doors in need. We are an organisation with many volunteers and a vision to provide everyone in Leicester a place to call home and hope for the future.

**Main Purpose**
This is a role that is essential to our organisation as most of our services require volunteers for their delivery. We require a Volunteer Coordinator who can be flexible, creative and organised to meet the needs of our growing and developing volunteer body. You will be working in the office with the Mentor Project Coordinator, but also frequently liaising with other team members and partners. Your hours will be flexible depending on the team’s needs.

**Duties and Responsibilities**
- **Training of all volunteers. **You will provide an induction training to all new volunteers who are joining the organisation. You will deliver this on a regular basis and adapt the training based on the need of the organisation. You must ensure that the training needs of every volunteer is met in an equal and fair manner. It is your responsibility to support the development of volunteers and either provide or source relevant training where required.
- **Supervision and Coordination of all general volunteers**. You will oversee the weekly coordination of volunteer rotas, ensuring that there are no gaps at every weekly service. Every volunteer must have supervision from the start to end of their volunteer experience. It is your responsibility to ensure that volunteer numbers are maintained through the year to ensure seasonal periods are covered.
- **Policies and Procedures updates. **All policies and procedures relating to volunteering must be kept up-to-date, reviewed and adhered to. You will be the lead on all matters related.
- **Investors in Volunteers Accreditation. **The Bridge was successful in gaining this accreditation in November 2021. It is your responsibility to ensure that the organisation continues to adhere to the practices that made them successful in this respect. You will also ensure that the Volunteer Lead Panel meets on a frequent basis and is implementing changes required.
- **Donations Checks. **The organisation receives various donations on regular basis. It is your responsibility to ensure donations are stored correctly and relevant volunteers are used to sort and store donations as required.

**Person Specification Experience, Knowledge and Understanding**:
Essential

Understanding of GDPR and correct data storage on soft and hard copies.

Understanding of Microsoft programs (Word, Excel and Powerpoint).

Working in partnership with other agencies, teams and individuals

Desirable

Volunteer Coordination experience

Understanding of good practice in safeguarding vulnerable adults

Understanding of how to supervise and development volunteers

Understanding of social media sites

**Ability/Skills**

Essential

Excellent report writing and administration skills

Good interpersonal skills including active listening, clear and thorough information sharing and good verbal communication skills

Ability to prioritise, organise and manage workload to meet deadlines and to work flexibly with volunteers

Ability to deliver effective induction training sessions

**Personal Characteristics and other requirements**

Essential

Effective team player and supportive of peers

Flexible approach with a pro-active attitude, and responsive to change

Enhanced DBS check provided on offer of employment

Open to opportunities for personal development.

Desirable

Full clean drivers licence and access to own car for business use

**Job Types**: Part-time, Temporary

**Salary**: £10.25 per hour

Schedule:

- Monday to Friday

Work Location: One location


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