Customer Service

4 months ago


Swindon, United Kingdom BraForMe Full time

**About us**

BraForMe is the leading online lingerie retailor in the UK. Partnering with some of the largest U.K and European lingerie brands, they service their international customer base through their own website and 3rd party marketplaces (eBay, Amazon, etc.). Having grown significantly in the preceding 2 years, they pride themselves on having one of the most inclusive ranges of sizes, colours and styles.

BraForMe's success can largely be attributed to its customer centric principles, ensuring our customers can trust us with arguably one of the most intimate aspects of their lives.

**Job description**

We’re looking for a Customer Experience Executive to support our rapidly expanding team. If you’re highly motivated, problem-solving, and passionate about providing a truly unforgettable customer experience, we would love to hear from you.

You will be given responsibility and autonomy from day one. This means you’ll be expected to provide valuable insight into how we can improve our processes and ultimately best serve our customers. We pride ourselves on hiring individuals who actively want to improve their skills and we would love to facilitate your growth by giving providing you with the skills and environment to thrive in.

The hours of the role will be between 08:00-17:00 Monday to Friday.

**What will you do at BraForMe**:

- Be responsible for simple monetary responsibilities for returns and exchanges.
- Manage cases on eBay and A-Z claims on Amazon.
- Manage daily orders with our suppliers through B2B portals.
- Additional admin to meet any requirement of the business on a day-to-day basis.

**We would love it if you**:

- Have a keen eye for detail.
- Are a great multitasker and methodical about how you approach your workload.
- Have experience with messaging platforms such as eDesk (Xsellco), and/or marketplaces, inc. Amazon, eBay, Shopify, Secret Sales
- Are comfortable with technology, including Excel and Microsoft.
- Are extremely confident in writing professional communications with good grammar and using relevant brand and sizing language.
- Are passionate about fashion

**Job Types**: Full-time, Permanent

**Salary**: Up to £24,382.80 per year

**Benefits**:

- Employee discount
- On-site parking

Schedule:

- 10 hour shift
- 8 hour shift

**Experience**:

- customer service: 2 years (preferred)

Work Location: In person

Reference ID: CS-Aug23


  • Customer Service

    4 months ago


    Swindon, United Kingdom The Best Connection Employment Group Full time

    **Wanted - Customer Service Advisors! Temp to Perm role! £21,313 per annum** **The Best Connection **are recruiting for Customer Service Advisors in collaboration with well establish healthcare company, working in their brand new site. This position is based in South Marston and is easily accessible by public transport. Parking is also available on...

  • Customer Service

    2 weeks ago


    Swindon, United Kingdom Archers Recruitment Full time

    Purpose of the role The Customer Service primary task is to support customers and distributors by phone and e-mail and provide the best possible service across markets. The CSC's main areas are: United Kingdom and Ireland  In close cooperation with the external Sales Team, Marketing and Supply Chain to ensure a high standard of quality customer service....

  • Service Advisor

    4 months ago


    Swindon, United Kingdom Carite Service Centre Ltd Full time

    **About Us**: Carite Service Centre is a multi-award-winning automotive service centre dedicated to providing exceptional customer service, vehicle maintenance and repairs. With a commitment to excellence, innovation, and customer satisfaction, we have established ourselves as a trusted name in the automotive industry. **Position Overview**: We are...

  • Customer Service

    3 weeks ago


    Swindon, United Kingdom Archers Recruitment Ltd Full time

    Key Responsibilities ??????Responding to customer enquiries by email or phone promptly and with a positive and professional attitude at all times. ??????Provide pro-active customer and sales team feedback on back orders and lead time reports. ??????Reconciling Customers sales reports and inventory reports ??????Advise customers on product suitability, price...

  • Customer Service

    4 months ago


    Swindon, United Kingdom BraForMe Full time

    **About us** BraForMe is the leading online lingerie retailor in the UK. Partnering with some of the largest U.K and European lingerie brands, they service their international customer base through their own website and 3rd party marketplaces (eBay, Amazon, etc.). Having grown significantly in the preceding 2 years, they pride themselves on having one of...

  • Customer Service

    3 months ago


    Swindon, United Kingdom BraForMe Full time

    **About us** BraForMe is the leading online lingerie retailor in the UK. Partnering with some of the largest U.K and European lingerie brands, they service their international customer base through their own website and 3rd party marketplaces (eBay, Amazon, etc.). Having grown significantly in the preceding 2 years, they pride themselves on having one of...

  • Customer Service

    3 months ago


    Swindon, United Kingdom BraForMe Full time

    Interviews 27-29th. For Immediate start and start in 3-4 weeks. Hiring for 2 positions. **About us** BraForMe is the leading online lingerie retailor in the UK. Partnering with some of the largest U.K and European lingerie brands, they service their international customer base through their own website and 3rd party marketplaces (eBay, Amazon, etc.)....

  • Service Engineer

    1 week ago


    Swindon, Swindon, United Kingdom SERVICE HERO CONSULTING LLC Full time

    Service Engineer OpportunityWe're a global leader in energy solutions, dedicated to helping businesses grow and communities thrive. Our team works collaboratively to make a positive impact on customers, local communities, and the environment.We're seeking a skilled Service Engineer to join our team based out of our Swindon Depot.Key Responsibilities:Ensure...

  • Service Engineer

    1 week ago


    Swindon, Swindon, United Kingdom SERVICE HERO CONSULTING LLC Full time

    Service Engineer OpportunityWe're a global leader in energy solutions, dedicated to helping businesses grow and communities thrive. Our team works collaboratively to make a positive impact on customers, local communities, and the environment.We're seeking a skilled Service Engineer to join our team based out of our Swindon Depot.Key Responsibilities:Ensure...

  • Service Engineer

    2 days ago


    Swindon, Swindon, United Kingdom SERVICE HERO CONSULTING LLC Full time

    We're a global leader in providing energy solutions that help businesses grow and communities thrive. Our team works together to make a difference to customers, local communities, and the world's sustainable future.What We're Looking For:A Service Engineer (Chiller/Boiler/Air Conditioning) based out of our Swindon site.Key Responsibilities:Perform major...

  • Service Engineer

    2 days ago


    Swindon, Swindon, United Kingdom SERVICE HERO CONSULTING LLC Full time

    We're a global leader in providing energy solutions that help businesses grow and communities thrive. Our team works together to make a difference to customers, local communities, and the world's sustainable future.What We're Looking For:A Service Engineer (Chiller/Boiler/Air Conditioning) based out of our Swindon site.Key Responsibilities:Perform major...


  • Swindon, Swindon, United Kingdom Interstate AC Service Full time

    We're the global leader in providing energy solutions that help businesses grow and communities thrive. Our team works together to make a difference to customers, local communities, and the world's sustainable future.Key Responsibilities:Complete repairs and overhauls on time to meet depot deadlinesAdhere to safety practices and quality standardsPerform...


  • Swindon, Swindon, United Kingdom Interstate AC Service Full time

    We're the global leader in providing energy solutions that help businesses grow and communities thrive. Our team works together to make a difference to customers, local communities, and the world's sustainable future.Key Responsibilities:Complete repairs and overhauls on time to meet depot deadlinesAdhere to safety practices and quality standardsPerform...

  • Service Technician

    4 days ago


    Swindon, Swindon, United Kingdom SERVICE HERO CONSULTING LLC Full time

    {"title": "Service Engineer", "description": "Join Our Team as a Service EngineerWe're a global leader in providing energy solutions that help businesses grow and communities thrive. Our team works together to make a difference in customers' lives, local communities, and the world's sustainable future.We're seeking a skilled Service Engineer...

  • Service Technician

    3 days ago


    Swindon, Swindon, United Kingdom SERVICE HERO CONSULTING LLC Full time

    {"title": "Service Engineer", "description": "Join Our Team as a Service EngineerWe're a global leader in providing energy solutions that help businesses grow and communities thrive. Our team works together to make a difference in customers' lives, local communities, and the world's sustainable future.We're seeking a skilled Service Engineer...


  • Swindon, Swindon, United Kingdom M4 Recruitment - Swindon Division Full time

    Customer Service Advisor OpportunityM4 Recruitment - Swindon Division is seeking a skilled Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Update service requests on call management systemsCommunicate with customers through various...


  • Swindon, Swindon, United Kingdom M4 Recruitment - Swindon Division Full time

    Customer Service Advisor OpportunityM4 Recruitment - Swindon Division is seeking a skilled Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Update service requests on call management systemsCommunicate with customers through various...


  • Swindon, United Kingdom Oak Furniture Land Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer centre, you will be responsible for providing exceptional customer service and support to our customers via telephone and email.Key ResponsibilitiesProvide high-quality customer service and support to...


  • Swindon, United Kingdom Oak Furniture Land Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer centre, you will be responsible for providing exceptional customer service and support to our customers via telephone and email.Key ResponsibilitiesProvide high-quality customer service and support to...


  • Swindon, United Kingdom 911 Staffing Ltd Full time

    We are looking for 2 Customer Service Advisors (Full Time) for a family run company based in the Cricklade area. **About the Customer Service Role**: - Working hours are Monday to Friday, 7.30am-3.30pm + 1 in 4 Saturdays, 8am-2pm - Based in Chelworth Industrial Estate, SN6 6HE (due to location you will need own transport or live locally) - Salary is up to...