Dio - Administration Officer

3 months ago


Swindon, United Kingdom Ministry of Defence Full time

**Details**:
**Reference number**:

- 287581**Salary**:

- £22,758- + Civil Service Pension with an average employer contribution of 27% and additional benefits.**Job grade**:

- Administrative Officer**Contract type**:

- Permanent**Business area**:

- MOD - Defence Infrastructure Organisation - COO - Technical Services - Security Services Group**Type of role**:

- Administration / Corporate Support
- Operational Delivery**Working pattern**:

- Flexible working, Full-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Defence Academy, Shrivenham Swindon SN6 8LAAbout the job

**Job summary**:
Do you want to work for the Defence Infrastructure Organisation (DIO) and care for the Defence Estate? DIO enables Defence to live, work, train and deploy, all with sustainability in mind. From net carbon zero accommodations to runways for the F35 fighter jets; our outputs are unique in the UK and across the globe

**Job description**:

- The Security Services Group (SSG) provides specialist electronic and physical security advice, compliance. assurance and services to areas of the public sector that require the highest levels of security protection. SSG is the Government’s provider of expert design, installation and maintenance of the highest accredited security systems using both “in-house produced products and those commercially produced and approved for use on the government estate.
- Comprising of around 230 civil servants and based at locations throughout the UK and Overseas, SSG’s services are provided to the most sensitive Defence and Government sites.
- The post holder will provide administration support to the South West Operations team in relation to the installation & maintenance of security systems ensuring a professional, efficient & cost-effective service is delivered to SSG’s customers. The successful applicant will be the point of contact for customer call outs, logging of calls on SSG maintenance system (CASH); allocating calls to SZ4 Technicians, closing jobs, quoting customers and raising invoicing to clients in accordance with desk notes; raising requisitions for goods (parts/access hire/clothing/PPE etc.); input of operations’ staff time sheets onto the SSG finance system (SAGE); filing; project archiving & general office administration.
- The position advertised will be based at Shrivenham Defence Academy. There will also be occasional requirements to travel and work within the various SSG offices as part of the role. You will be provided with the use of a hire or “pool” vehicle or car share for travel, together with opportunities for overtime and travelling time depending on business needs.
- Other benefits include:
- Access to Defence Discount Service
- Specsavers eye test vouchers
- Access to the Civil Service Sports Club (CSSC) (fees apply)
- Access to the Civil Service Club in London (fees apply)
- Continuous professional development
- Laptop and mobile phone

**About DIO**

**View our YouTube video to see more about our work**

**Person specification**:

- Support the Operations Team in efficient tracking of Installation, Maintenance Jobs & Site records.
- Raising invoicing to customers in accordance with desk notes & relevant contracts and/or Service Level Agreements (SLAs).
- Raising requisitions using SSG’s E-Reqs system in respect of parts, access hire, clothing/PPE and calibration of test equipment.
- Receipting of goods/services received on E-Reqs system.
- Input approved timesheets onto finance system (SAGE) for operations’ staff.
- Support the Operations Team in the efficient running of the regional office (CASH)
- Point of contact for customer call outs (including Facilities Management Companies and OGDs)
- Logging calls onto CASH system & allocating calls to Field Technicians (FTs)
- Closing jobs on CASH system, provide quotes to customers
- Follow-up action on customers for outstanding covering orders for call outs
- Logging calls onto customer AMS system & updating maintenance activities
- Job enquiries - provide updates to customers as required on outstanding/completed jobs
- Follow-up action on FTs for delayed/late reports/dockets
- Providing filing and archiving duties, maintaining SSG Project Documentation Received Records
- On site day to day liaison with customers.
- Equipment serviceability point of contact, i.e. laptop, sim card and mobile phone.
- Ordering periodic consumables for the Engineers i.e. vehicle oil, ADBLUE, CCTV cleaning equipment.
- Attend project meetings and take minutes/record of decisions

**Desirable Experience & Skills**

Experience: Fluent in Office Suite of products

**Licences**:

- Driving a vehicle is a requirement of the job and therefore a full driving licence is required.
- The post holder will be required to occasionally travel to support the Operations Team from other business areas within SSG which are not easily accessible by public transport.**Beha



  • Swindon, United Kingdom Ministry of Defence Full time

    **Details**: **Reference number**: - 284150**Salary**: - £41,000- Civil Service Pension with an average employer contribution of 27% and additional benefits**Job grade**: - Senior Executive Officer**Contract type**: - Permanent**Business area**: - MOD - Defence Infrastructure Organisation - COO - Technical Services - Security Services Group**Type of...

  • Office Administrator

    3 months ago


    Swindon, United Kingdom Siamo Group Full time

    We here at Siamo Recruitment are currently seeking an office administrator for a well-established leading Wealth Management company in Swindon. As an office administrator you will be responsible for providing an effective high level secretarial and administrative service to Advisors, Managing directors, and the internal teams. You’d be working alongside...

  • Office Administrator

    3 months ago


    Swindon, United Kingdom Siamo Group Full time

    Siamo Recruitment are representing an innovative and specialist client looking to recruit a passionate and attentive Office Administrator to join their head office in Swindon. You’ll become a key factor in a small team to support the client with any inbound queries and smooth running of the business administration working within a range of sectors. This...

  • Office Administrator

    3 months ago


    Swindon, United Kingdom FLEETCOR Full time

    Your role What you'll be doing Corpay^ is currently looking to hire an Office Administrator within the UK Office Management division. This position falls under our Corpay^ line of business based in Swindon, UK. This is a full-time role based in the office. As an Office Administrator will be responsible for assisting with required business administration...

  • Office Administrator

    3 months ago


    Swindon, United Kingdom Pertemps Network Group Full time

    **Office Administrator**: - 223203799**£12.35 - £13.35 Per Hour** - Part Time**Permanent** **Swindon, Wiltshire** **Administration** **Job Description**: - Pertemps are recruiting for an Office Administrator to join our fantastic client in Swindon.- Up to £13.35 per hour DOE- Part time, temporary- Flexible start and finish times - 15 hours per week-...

  • Office Administrator

    3 months ago


    Swindon, United Kingdom Storm Recruitment Ltd Full time

    **Position: Office Administrator** **Term: Temp - Permanent** **Hours: Full Time** **Hourly rate: Up to £14.00 per hour** **Location: Royal Wotton Bassett** **Main Duties**: - Providing general office support to the day-to-day operations of the business - Answering, making phone calls and taking messages - Liaising with other employees, customers,...

  • Office Administrator

    3 months ago


    Swindon, United Kingdom RecruitME Full time

    **Swindon - Up to £14 per hour - full or part time hours considered** I have a great office administration opportunity with a niche Swindon headquartered business who are a UK market leader in their sector. As they are experiencing significant demand for their services, they are gearing up for further growth across the UK and therefore need additional...


  • Swindon, Swindon, United Kingdom Defence Infrastructure Organisation Full time

    OverviewThe Defence Infrastructure Organisation (DIO) specializes in providing expert security guidance, compliance, and assurance to sectors of the public domain that necessitate top-tier security measures. As the Government's premier provider, we focus on the design, installation, and upkeep of both bespoke in-house security systems and highly accredited...

  • Office Administrator

    3 months ago


    Swindon, United Kingdom Cortus Ltd Full time

    We are a long established and reputable engineering company with an excellent opportunity to join our forward thinking innovative team to provide a comprehensive and professional administrative support service to our busy management team. Adaptability and flexibility will be key to managing a wide variety of administrative tasks. Demonstrably good IT skills...


  • Swindon, United Kingdom Siamo Group Full time

    Siamo Recruitment are representing an innovative and specialist client looking to recruit a passionate and attentive Office Administrator to join their head office in Swindon. You’ll become a key factor in a small team to support the client with any inbound queries and smooth running of the business administration working within a range of sectors. This...

  • Office Administrator

    3 months ago


    Swindon, United Kingdom JUICE RECRUITMENT Full time

    This is an exciting time to join our client as they are entering a time of amazing expansion and growth!! Day to Day: - Working closely with the branch manager to ensure a smooth running office - Assisting the team in their operational queries such as holiday requests, booking in site visits and ensuring they have correct and new uniform - Booking in...


  • Swindon, United Kingdom Colbern Limited Full time

    730215-6862-23152 NCD Administrative Support Officer Swindon Contract £15 per hour Our client is looking for an experienced Administrative Support Officer. Research for Cabinet Members (the councillors who have individual responsibility for service areas) Provide some administrative support for the Cabinet as a whole (the Leader and 9 Cabinet Members)...


  • Swindon, United Kingdom Siamo Full time

    An exciting opportunity has arisen for a Healthcare Office Administrator to join Siamo’s close partner based in Swindon. Leaders in the Healthcare sector our client services healthcare businesses all over the UK, providing facilities management support, biomedical engineering, and consultancy services. Any exposure in these areas would be advantageous...


  • Swindon, United Kingdom DPDS Consulting Group Full time

    We are seeking an experienced Secretary/Office Administrator to assist the Managing Director. Based in Old Town, Swindon. DPDS Consulting Group is a multi-disciplinary professional practice, which covers Architecture, Urban Design, Landscape Architecture, Graphic Design, Environment and Town Planning. The business has been established for over 36 years. Our...


  • Swindon, Swindon, United Kingdom Brook Street UK Full time

    Job OverviewWe are seeking a highly organized and detail-oriented individual to join our team as an Fines Officer at Brook Street UK. As an Fines Officer, you will play a crucial role in supporting the Ministry of Justice's administrative functions.Key ResponsibilitiesProvide administrative support for the legal system across England and Wales.Assist in the...


  • Swindon, United Kingdom Baumer Ltd Full time

    Sales Office Administrator required to work in our Swindon Head office. Providing excellent customer service is at the heart of verything we do at Baumer. Therefore, the role requires: - Great communication skills Ability to manage and handle variety of tasks within the role Good level of IT literacy required (MS Office) Proactive approach to dealing...

  • Office Administrator

    3 weeks ago


    Swindon, United Kingdom Responsive Personnel Full time

    Responsive Personnel are pleased to be able to offer a great opportunity for a Administrator to work with a long-standing prominent Swindon Employer Duties & responsibilities: * Ensure the office runs smoothly & efficiently * Provide a point of contact for staff and customers * Maintain quality levels and ensure performance standards are met. *...

  • Committee Officer

    3 months ago


    Swindon, United Kingdom Storm Recruitment (Swindon) Ltd Full time

    **Committee Officer & Administrative Assistant** **Swindon** **Monday - Friday - 0900 - 1800** Storm Recruitment are searching for a Committee Officer & Administrative Assistant for our client based in Swindon. Our client has created this unique role to ensure the smooth running of decision making processes and support the operations of their...


  • Swindon, United Kingdom Veesupportservices Ltd Full time

    **Role Profile** **Job Title: Licensing Administration Officer Role Profile Number: BSN139** **Grade: L Date Prepared**: 10 March 2021 **Directorate/Group: Development and Reporting to**: **Growth/Regulatory Services/Licesning Licensing Officer** **Team** **Structure Chart attached**:Yes **Job Purpose** Officers will carry out a high level of technical...

  • Committee Officer

    3 months ago


    Swindon, United Kingdom Storm Recruitment Ltd Full time

    **Committee Officer & Administrative Assistant** **Swindon** **Monday - Friday - 0900 - 1800** Storm Recruitment are searching for a Committee Officer & Administrative Assistant for our client based in Swindon. Our client has created this unique role to ensure the smooth running of decision making processes and support the operations of their...