Administration Officer
6 months ago
**Positions Currently Available**
- Administration Officer: £11.00 per hour
- Fulltime: 36.25 hours per week (Mon - Fri)
**We are looking for a person who**:
- Has experience of working efficiently and effectively in an administration environment.
- Has a real passion and enthusiasm for delivering high quality services.
- Has a positive attitude and is able to work within a team to high standards and follow policies and procedures.
- Has excellent organizational and communication skills.
- Good working knowledge of Office 365.
***
**What we offer**:
- Free British Sign Language Levels 1 and 2.
- Medicash.
- Membership of a 24hr Wellbeing Employee Assistance Program.
- Wellbeing days.
- Staff Incentive Scheme.
- Career progression.
- Enhanced company pension scheme.
- High Street discounts.
- Death in service benefits.
- Free on-site parking.
- Heavily subsidised onsite restaurant.
**The attributes and skills you will require.**
- A keenness to learn.
- The ability to enjoy a challenge and maintain a positive mental attitude.
- Be reliable and consistent.
- Self-motivated person.
- A confident decision-maker.
***
**Job Title: Administration Officer Residential Services**
**Accountable to**:Operational Manager
**Salary Grade**:£20,735.00 per annum
**Hours per week**:Monday - Friday 36.25 hours per week
**Holidays**:5.6 weeks per annum including Bank/Public Holidays.
**Purpose of the job**:
- In conjunction with the Operational Manager, provide efficient administration support to the Chief Executive and Residential Services.
- Provide part-time PA support to the Chief Executive.
- To assist in the maintenance of accurate and efficient records for Residents.
- To assist in providing excellent customer service.
- To uphold Deafway’s policies in respect of providing a culturally Deaf service including appropriate communication, recognising varying residents’ and staff needs.
**General Duties**:
- To assist the Operational Manager in the day-to-day administrative procedures both manual and electronic.
- To maintain the Chief Executives diary and ensure that all meetings and visits are scheduled as requested.
- To provide secretarial support which will include audio typing, note taking, taking of minutes as requested by the Operational Manager or Chief Executive.
- To work to all organisational and departmental policies and procedures, guidelines and standards required, as indicated in the staff handbooks and policy documents.
- To be aware of and ensure confidentiality of information, including the Data Protection Act and GDPR.
- To maintain an efficient and organised filing system.
- To work effectively as part of a team and support the Chief Executive and Residential Services staff as required.
- To undertake routine administrative tasks which will include the creation and maintenance of data bases, stationery orders, and organising the mail both internal and external.
- To assist in ensuring that Residential Services provide an efficient, effective, and welcoming reception and excellent customer service to all visitors, managers, staff and service users.
- To produce staff memos and other literature in support of the Chief Executive and Operational Manager.
- To maintain efficient office working practices and procedures, developing new procedures where necessary.
- To administer the preparation of staff meetings and to participate as required.
- To assist in promoting and maintaining their own and others Health and Safety and security as defined in the Health and Safety Policy, Fire Procedure and updated practices and procedures as they become necessary.
- To assist in managing the stationary budget for Residential Services.
- To assist the Operational Manager in ensuring new staff complete full induction and complete induction checklists, as required.
- To work effectively as part of the team ensuring effective working relationships.
- To support the equality, diversity and rights of residents, clients, and colleagues.
- To act in a way that recognises the importance of peoples’ rights, interpreting them in a way that is consistent with Deafway procedures and policies, and current legislation.
- To respect the privacy, dignity, needs and beliefs of residents/clients and colleagues, behaving in a manner which is non-judgmental.
- To participate and complete in all mandatory training programme implemented by Deafway as part of this employment.
- To participate in an annual appraisal, including taking responsibility for maintaining a record of own personal and/or professional development.
- To attend supervision sessions with the Operational Manager.
- To take the lead in own development, learning and performance, reviewing this with HR Manager.
- To carry out any other duties as reasonably required by the Operational Manager.
**About Deafway**:
Deafway was established for the relief of people who are D/deaf. Firstly for those resident in Lancashire and secondly those resident in the rest
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