Admin Officer

3 months ago


Maidstone, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

The Rubin Clinic Sexual Health & HIV Services provide expert care on all areas of sexual health, HIV and contraception care across West and North Kent with clinics in Maidstone, Tunbridge Wells, Gravesend and Dartford. An opportunity has arisen for an enthusiastic, well-motivated and efficient individual to work as part of a team covering reception and the administration office based at our clinic in Maidstone. You will be working in a friendly team, assisting with providing services for people from all ages and backgrounds with varied sexual health and contraception needs. The main role of the job will be to provide a reception service for the Sexual Health Clinic in the Rubin Clinic Maidstone Hospital. You will need to have excellent communication, listening and computer skills to be able to provide an optimum level of customer service. You will be dealing with highly confidential and sensitive information every day, therefore a non-judgemental attitude and strong understanding of patient confidentiality is essential. Having worked previously in a sexual health department and having knowledge of the Lilie system would be desirable, but not essential, as full training will be given.

Are you passionate about making a difference and supporting clinical colleagues to deliver a high-quality service? We are seeking an Admin Officer to join our Sexual Health Team based at Maidstone Hospital with occasional travel to Gravesend, Dartford and Tunbridge Wells. You will be responsible for providing positive customer service to patients and visitors, dealing with patient queries and supporting patients to access our service. You day will be varied covering reception and administration duties ensuring the smooth and efficient running of our service.

Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.

The Trust provides a full range of general hospital services and some areas of specialist complex care to around 500,000 people living in the south part of West Kent and the north part of East Sussex.

The Trust’s core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients - the first of its kind in the country.

We employ over 6,500 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.


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