Complaints Officer

An exciting and challenging opportunity has arisen for a PALS/Complaints Officer to assist a reputable public sector organisation in based in Birmingham. This role is to facilitate the processing of complaints received. - Coordinating complaints investigations and responses in line with the Patient Relations Policy and Procedures, underpinned by national...

The Senior Complaints officer is a key part of the West Midlands Primary Care Complaints Team, and sits within the Office of the West Midlands and will have responsibility for supporting the Complaints manager to ensure effective operational delivery of the Complaints Service and supporting the ICBs proactive approach to listening and responding to patient...

**About Us** Euro Parking Services is an established Car Parking Management Company, with extensive and comprehensive experience in the UK parking control industry. We manage and operate in over 500 car parks across the UK, 24 hours a day and 365 days a year. As a **Complaint Handler** your responsibilities will include: - Coordinate office activities and...

Job Description We are looking for a Complaints and Customer Experience Lead to join our team! About Unity Trust Bank plc Unity is a specialist business bank with a difference. Unity supports SMEs and organisations that share its values in wanting to contribute to positive economic, social and environmental change. We operate throughout the UK, with...

Are you looking to continue your career in Customer Service and help provide excellent service to a wide range of customers? Interaction Recruitment are excited to be partnering with an amazing client in Birmingham, who are looking for Complaint Handlers to join their ever-growing team. **!! OPPORTUNITY FOR HYRBRID WORKING AFTER 6 MONTHS OF WORKING !!** -...

An exciting opportunity to provide full administrative support to Patient Experience and Complaints (PE&C)function within the NHS Birmingham and Solihull Integrated Care Board. You will play an important role in the establishment of a more integrated health and care system which better meets the needs of our population The post holder will provide full...

Corporate Assurance Manager - Reputable Charity - Training & Progression - Flexible Working Hours - Competitive Pay Rate - Hybrid Working Are you passionate about housing? Do you care about supporting vulnerable young people? Do you have previous management experience? victims of domestic violence, ex-offenders, young people, people with mental health...

**Location**: - Region: Birmingham- Country: United Kingdom**Role**: **Salary**: - Salary: Negotiable**Application Details**: - Date Posted: 30/10/2023 - Expiry Date: 06/11/2023- Job Reference: g28585_1698663231**Revenues Recovery Officer**: I am working with a client based in the West Midlands seeking a Revenues Recovery Officer to join their team. The...

We are currently hiring for a RLO (residential Liaison Officer) to start as soon as possible in central Birmingham. The successful Resident Liaison Officer will be responsible for liaising with residents, ensuring that they are aware of the works ongoing, and that they are kept informed of future works. Key Tasks / Activities / Responsibilities Customer Care...

**About us** Nexus Housing Ltd is a small business in Birmingham, B21 8PD. We are professional and agile. Our work environment includes: - Training provided - Modern office setting - Friendly atmosphere As a Housing Officer at Nexus Housing Ltd, you will be expected to supervise the day-to-day management of supported accommodation properties. In this...

As a member of our system you will actively demonstrate system values in all that you do. You will be driven to address health inequalities and create an environment that is inclusive for all people. In return NHS BSOL can offer you the opportunity to thrive and develop in a team that is supportive, ambitious and inclusive. You will have plenty of...

**Estates Officer Required, Birmingham Based, 3 month Contract initially Temp with the opportunity to go Perm - £25 per hour** The Job responsibilities will be to: - Manage the BMS system on behalf of the organisation - Organise PPM schedules and allocated reactive work - Assist with the training and management - Organise Health and Safety documents on...

We are looking for a well-motivated, friendly and hardworking individual to join our Patient Relations Team which delivers Complaints and PALS services at University Hospitals Birmingham. We are looking for someone who is friendly, pays great attention to detail, has an excellent telephone manner and has previous experience of working in an office...

The London School of Science & Technology is the UK's largest and fastest growing independent higher education provider. Partnering with leading UK universities, LSST is home to over 7000 students and 6 campuses. The team behind LSST is passionately committed to transforming lives by providing excellent education. We believe no matter what your background,...

**The Role** Due to our continued growth, we are delighted to confirm that we are currently seeking an experienced and confident experienced and dynamic Customer Liaison Officer to join Fortem, based in Birmingham with travel across the south of the city. The Customer Liaison Officer will work on a full-time basis and will be accountable for the delivery and...

**The Role** Due to our continued growth, we are delighted to confirm that we are currently seeking an experienced and confident experienced and dynamic Customer Liaison Officer to join Fortem, based in Birmingham with travel across the south of the city. The Customer Liaison Officer will work on a full-time basis and will be accountable for the delivery and...

The Role Due to our continued growth, we are delighted to confirm that we are currently seeking an experienced and confident experienced and dynamic Customer Liaison Officer to join Fortem, based in Birmingham with travel across the south of the city. The Customer Liaison Officer will work on a full-time basis and will be accountable for the delivery...

**Duties and Responsibilities**: - Validate accurately all the data & information into our system database - Research and obtain further information’s for incomplete document - Assisting in resolving customer inquiries and complaints - Maintain and update client records in our database - Scan documents and print files, when needed - Provide excellent...

**Job summary**: We are looking for a well-motivated, friendly and hardworking individual to join our Patient Relations Team which delivers Complaints and PALS services at University Hospitals Birmingham. We are looking for someone who is friendly, pays great attention to detail, has an excellent telephone manner and has previous experience of working in an...

Job Duties: Use a range of software, including email, spreadsheets and databases, to ensure the efficient running of the office Manage online and paper filing systems Develop and implement new administrative systems, such as record management Organise the office layout and maintain supplies of stationery and equipment Maintain the condition of the...