Complaints Handler
1 month ago
Are you looking to continue your career in Customer Service and help provide excellent service to a wide range of customers?
Interaction Recruitment are excited to be partnering with an amazing client in Birmingham, who are looking for Complaint Handlers to join their ever-growing team.
** OPPORTUNITY FOR HYRBRID WORKING AFTER 6 MONTHS OF WORKING **
- **TRAINING PROVIDED WHEN STARTING - 0900AM-1730PM**
- **SHIFT PATTERN AFTER TRAINING BETWEEN THE HOURS OF 0700AM-2000PM**
- **COMPETITIVE SALARY - £10.90 ph (£22,105.00)**
- **BIRMINGHAM LOCATION**
**The role**:
- Working with Microsoft Office 365 and CRM systems
- Handling outbound calls to customers and kitchen installation partners to provide customers with a high level of service during their installation journey
- Administrative duties
- Meeting client standards
- Ensuring targets are met whilst working within a team
**The person**:
- Previous experience in Customer Service
- Computer literate
- Positive ‘can do’ attitude
- Able to work shift patterns after training completed
- Ability to build report with customers
-
Complaint Handler
1 month ago
Birmingham, United Kingdom Euro Parking Services Limited Full time**About Us** Euro Parking Services is an established Car Parking Management Company, with extensive and comprehensive experience in the UK parking control industry. We manage and operate in over 500 car parks across the UK, 24 hours a day and 365 days a year. As a **Complaint Handler** your responsibilities will include: - Coordinate office activities and...
-
Utilities Complaint Handler
4 weeks ago
Birmingham, United Kingdom Huntswood Full timeHuntswood has a great opportunity for experienced complaint handlers, with utilities experience, to start a new role in the new year. Starting in January this role is to take inbound telephony customer complaints, which has been escalated from the main contact centre. Your role will be to use your experience and knowledge of the utilities industry to make...
-
Claims Complaints Handler
1 month ago
Birmingham, United Kingdom PIB Insurance Brokers Full timeJob Advert **The Role**: We are looking for a confident, energetic self-starter with strong interpersonal skills who is experienced in Claims functions, has good attention to detail and is resilient when challenged on change and improvement processes. Reporting to the Quality Assurance (QA) Manager, Specialty Division, the QA Audit and Complaint Handler...
-
Senior Complaints Handler
4 weeks ago
Birmingham, United Kingdom Woodgate and Clark Full time**Our Opportunity**: Due to continued growth, we’re looking for our next **Senior Complaints Handler** to complement and support our clients, customers and colleagues through the UK. With the leadership and support of our Complaints Manager, you will be responsible for co ordinating claims related complaint responses ensuring compliance with regulatory...
-
Commercial Accounts Handler
1 month ago
Birmingham, United Kingdom NFP Europe Full timeWe are recruiting for a Commercial Account Handler to join our growing team in Birmingham/ Wolverhampton. Mid Term Adjustments, Broking, Renewals, Cross sales, Claims, Queries Premium financing arrangements Sales support including account broking Liaison with Account Executives in all aspects of account handling Handle any complaints in accordance...
-
Commercial Accounts Handler
1 month ago
Birmingham, United Kingdom NFP Europe Full timeWe are recruiting for a Commercial Account Handler to join our growing team in Birmingham/ Wolverhampton. Mid Term Adjustments, Broking, Renewals, Cross sales, Claims, Queries Premium financing arrangements Sales support including account broking Liaison with Account Executives in all aspects of account handling Handle any complaints in accordance...
-
Complaints and Customer Experience Lead
4 weeks ago
Birmingham, United Kingdom Unity Trust Bank Full timeJob Description We are looking for a Complaints and Customer Experience Lead to join our team! About Unity Trust Bank plc Unity is a specialist business bank with a difference. Unity supports SMEs and organisations that share its values in wanting to contribute to positive economic, social and environmental change. We operate throughout the UK, with...
-
Commercial Account Handler
3 days ago
Birmingham, United Kingdom NFP, an Aon company (Europe) Full timeWe are recruiting for a Commercial Account Handler to join our growing team in Birmingham/ Wolverhampton. You will be responsible for delivery of customer satisfaction to agreed service standards and procedures, ensuring full FCA compliance in all aspects of insurance. As well as working to ensure accuracy, efficiency and professionalism when dealing with...
-
Commercial Account Handler
2 days ago
Birmingham, United Kingdom NFP, an Aon company (Europe) Full timeJob Description We are recruiting for a Commercial Account Handler to join our growing team in Birmingham/ Wolverhampton. You will be responsible for delivery of customer satisfaction to agreed service standards and procedures, ensuring full FCA compliance in all aspects of insurance. As well as working to ensure accuracy, efficiency and professionalism...
-
Commercial Account Handler
1 week ago
Birmingham, United Kingdom NFP, an Aon company (Europe) Full timeJob Description We are recruiting for a Commercial Account Handler to join our growing team in Birmingham/ Wolverhampton. You will be responsible for delivery of customer satisfaction to agreed service standards and procedures, ensuring full FCA compliance in all aspects of insurance. As well as working to ensure accuracy, efficiency and professionalism...
-
Commercial Account Handler
3 days ago
Birmingham, United Kingdom NFP, an Aon company (Europe) Full timeWe are recruiting for a Commercial Account Handler to join our growing team in Birmingham/ Wolverhampton. You will be responsible for delivery of customer satisfaction to agreed service standards and procedures, ensuring full FCA compliance in all aspects of insurance. As well as working to ensure accuracy, efficiency and professionalism when dealing with...
-
Commercial Account Handler
2 weeks ago
Birmingham, United Kingdom NFP, an Aon company (Europe) Full timeJob DescriptionWe are recruiting for a Commercial Account Handler to join our growing team in Birmingham/ Wolverhampton. You will be responsible for delivery of customer satisfaction to agreed service standards and procedures, ensuring full FCA compliance in all aspects of insurance. As well as working to ensure accuracy, efficiency and professionalism when...
-
Commercial Account Handler
4 weeks ago
Birmingham, United Kingdom NFP Europe Full timeWe are recruiting for a Commercial Account Handler to join our growing team in Birmingham/ Wolverhampton. You will be responsible for delivery of customer satisfaction to agreed service standards and procedures, ensuring full FCA compliance in all aspects of insurance. As well as working to ensure accuracy, efficiency and professionalism when dealing with...
-
Commercial Account Handler
1 month ago
Birmingham, United Kingdom NFP Europe Full timeWe are recruiting for a Commercial Account Handler to join our growing team in Birmingham/ Wolverhampton. You will be responsible for delivery of customer satisfaction to agreed service standards and procedures, ensuring full FCA compliance in all aspects of insurance. As well as working to ensure accuracy, efficiency and professionalism when dealing with...
-
Commercial Account Handler
1 month ago
Birmingham, United Kingdom NFP Europe Full timeWe are recruiting for a Commercial Account Handler to join our growing team in Birmingham/ Wolverhampton. You will be responsible for delivery of customer satisfaction to agreed service standards and procedures, ensuring full FCA compliance in all aspects of insurance. As well as working to ensure accuracy, efficiency and professionalism when dealing with...
-
Commercial Account Handler
1 month ago
Birmingham, United Kingdom NFP Europe Full timeWe are recruiting for a Commercial Account Handler to join our growing team in Birmingham/ Wolverhampton. You will be responsible for delivery of customer satisfaction to agreed service standards and procedures, ensuring full FCA compliance in all aspects of insurance. As well as working to ensure accuracy, efficiency and professionalism when dealing with...
-
Commercial Account Handler
3 weeks ago
Birmingham, United Kingdom NFP Europe Full timeWe are recruiting for a Commercial Account Handler to join our growing team in Birmingham/ Wolverhampton. You will be responsible for delivery of customer satisfaction to agreed service standards and procedures, ensuring full FCA compliance in all aspects of insurance. As well as working to ensure accuracy, efficiency and professionalism when dealing with...
-
Commercial Account Handler
1 month ago
Birmingham, United Kingdom NFP Europe Full timeWe are recruiting for a Commercial Account Handler to join our growing team in Birmingham/ Wolverhampton. You will be responsible for delivery of customer satisfaction to agreed service standards and procedures, ensuring full FCA compliance in all aspects of insurance. As well as working to ensure accuracy, efficiency and professionalism when dealing with...
-
Large Loss Claims Handler
4 weeks ago
Birmingham, United Kingdom Multi Trades Recruitment Limited Full timeMulti-Trades Recruitment is looking for a Large loss claims handler for a well-established company in MIDLANDS. **About you**: - Excellent organizational skills. - Helpfulness and a passion for customer service. - Driven and enthusiastic - meets or exceeds targets. - Empathy and understanding. - Confident and professional attitude. - Excellent...
-
Motor Claims Handling Supervisor
1 month ago
Birmingham, United Kingdom DAC Beachcroft Full timeJob Introduction Our CIR Retail & Consumer teams are a lawyer led claims handling service working with a range of corporate and insurer clients. Our specialism is working with in the retail and consumer sector; handling claims arising from the operation of motor fleets as well as the casualty claims arising from retail operations. We are proud to act for...