Patient Experience and Complaints Administrator

An exciting opportunity to provide full administrative support to Patient Experience and Complaints (PE&C)function within the NHS Birmingham and Solihull Integrated Care Board. You will play an important role in the establishment of a more integrated health and care system which better meets the needs of our population The post holder will provide full...

Castlefield Recruitment are currently working with an NHS organisation based in the West Midlands who require a Patient Experience and Complaints Support Officer to join them on a temporary basis for the next two months. This is a great opportunity for somebody with prior experience in Complaints and Patient Experience within the NHS to gain excellent...

Hours - 37.5 Location - Birmingham Rate - (£17.10 PAYE Per hour Inclusive of Holiday Pay) - Sensitively and compassionately liaising with patients, families, carers and complainants to obtain relevant information that they possess that will support the investigation of their concerns. - Working in a person-centred way in line with the requirements of...

**Salary**: Up to £25,000 + Benefits - **Location**: Birmingham, West Midlands - **Job reference**: 153122_1707496758 A Global insurance company is looking for a **Complaints Administrator** to join their team in the centre of **Birmingham**. As a Complaints Administrator, you will be responsible for providing administrative support to the complaints...

Service Care Solutions are currently recruiting for a temporary Band 3 NHS Patient Relations Administrator to work within the University Hospitals of Birmingham on a 3 month temporary agency contact. **Hours** 37.5 hours per week (Monday-Friday) **Rates** £10.28 PAYE ( £12.50Ltd) paid weekly via an umbrella company. **Main Duties** To undergo...

Rates - £17.82 PAYE Per hour (Holiday Location - Birmingham Hours - 37.5 - Co-ordinating complaints investigations and responses in line with the Trust's Patient Relations Policy and Procedures, which are underpinned by national legislation. - Maintaining accurate and up-to-date complaints information on the complaints database (Datix Web). - Organising,...

**Job summary**: We are looking for a well-motivated, friendly and hardworking individual to join our Patient Relations Team which delivers Complaints and PALS services at University Hospitals Birmingham. We are looking for someone who is friendly, pays great attention to detail, has an excellent telephone manner and has previous experience of working in an...

**Service Care Solutions are currently recruiting for a Band 5 Patient Relations Complaints Officer to work within the NHS on a ongoing temporary agency contact. This role will be based in the Birmingham area.***: **Hours** 37.5 hours per week (Monday - Friday) 9am - 5pm **Rate** £17.10 PAYE - Paid weekly through direct engagement Inclusive of Holiday and...

**Service Care Solutions are currently recruiting for a Band 5 Patient Relations Complaints Officer to work within the NHS on a ongoing temporary agency contact. This role will be based in the Birmingham area.***: **Hours** 37.5 hours per week (Monday - Friday) 9am - 5pm **Rate** £17.10 PAYE - Paid weekly through direct engagement Inclusive of Holiday and...

**Patient Administrator** **Who are we?** Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to change lives through better sight and eye health. We care for thousands of NHS and private patients a year in our specialist eye clinics across the...

**PALS/Complaints Officer - Immediately Required** Duration: 3 Months initially (rolling-contract) Location: Birmingham (on-site) Hours: Full time - 9am-5pm (7.5 Hours daily) Pay Rate: £14.28 - £15.97 Per Hour (Holiday Inclusive) An exciting and challenging opportunity has arisen for a PALS/Complaints Officer to assist a reputable public sector...

**Are you a people person who is passionate about providing exceptional customer experience?** After a review of our operational practices, we are thrilled to announce an exciting opportunity to welcome four new Customer Experience Assistants to our growing team! These roles are offered on a **12-month fixed term contract/secondment **to work in our new...

We are excited to offer a Business Administration Apprenticeship the opportunity to work in a team whose job it is to improve the clinical care of patients at Birmingham Women's & Children's Hospital. This is a great opportunity to develop business administration skills as part of an 18 month apprenticeship in conjunction with Sandwell College. This...

**Patient Administration** **The Edgbaston & Priory Hospitals** in Birmingham **are part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. **Circle Health Group are proud to be recognised as...

Patient Administrator - Oncology Bank Shifts £10.42 per hour **The Edgbaston & Priory Hospitals** in Birmingham are part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.** **Circle...

**The Edgbaston & Priory Hospitals** in Birmingham **are part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. **Circle Health Group are proud to be recognised as one of the UK’s 25 best...

Circle Rehabilitation is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. **Circle Health Group are proud to be recognised as one of the UK’s 25 best big companies to work for and one...

We are looking for a Complaints and Customer Experience Lead to join our team!About Unity Trust Bank plcnUnity is a specialist business bank with a difference. Unity supports SMEs and organisations that share its values in wanting to contribute to positive economic, social and environmental change. We operate throughout the UK, with offices in Birmingham,...

We are looking for a Complaints and Customer Experience Lead to join our team! You can get further details about the nature of this opening, and what is expected from applicants, by reading the below. About Unity Trust Bank plc Unity is a specialist business bank with a difference. Unity supports SMEs and organisations that share its values in wanting to...

To maintain real-time data management and quality for wards and outpatient activity. To ensure basic clerical needs of the department are met on a daily basis. To provide cover for periods of sickness and annual leave for other Band 2 Clerks in Patient Administration Services. To partake in rotations with other Band 2 Clerks to ensure that all departments...