Patient Experience and Complaints Administrator

Does supporting world-class research and improving lives of patients excite you? Optimum Patient Care (OPC) is looking for a highly motivated and proficient Database Administrator. You will be part of our Database Team, providing administration and support to an ever-growing estate of Databases, one of which is our OPC Research Database containing over 17...

The Senior Complaints officer is a key part of the West Midlands Primary Care Complaints Team, and sits within the Office of the West Midlands and will have responsibility for supporting the Complaints manager to ensure effective operational delivery of the Complaints Service and supporting the ICBs proactive approach to listening and responding to patient...

**Complaint Resolution Officer **Role & Responsibilities Provide high-quality administration and support to the Head of Quality and team by completing the roles and responsibilities detailed below. **Complaint Management - The ability to review, investigate and respond to complaints raised, internally and externally using complaint management methodologies...

**Graduate Database Administrator - **Hybrid working** Does supporting world-class research and improving lives of patients excite you? Optimum Patient Care (OPC) is looking for a highly motivated and proficient Graduate Database Administrator. You will be part of our Database Team, providing administration and support to an ever-growing estate of...

Job Description We are looking for a Complaints and Customer Experience Lead to join our team! About Unity Trust Bank plc Unity is a specialist business bank with a difference. Unity supports SMEs and organisations that share its values in wanting to contribute to positive economic, social and environmental change. We operate throughout the UK, with...

The Patient Administration Services Team based at the Birmingham Childrens Hospital in Birmingham has an opportunity for a part-time Patient Administration Services Clerk. **The post will predominantly be based in the Emergency Department reception area.** **35 HOURS PER FORTNIGHT:Post based on a two week shift pattern working 17:00 22:00** **Week 1:...

An exciting and challenging opportunity has arisen for a PALS/Complaints Officer to assist a reputable public sector organisation in based in Birmingham. This role is to facilitate the processing of complaints received. - Coordinating complaints investigations and responses in line with the Patient Relations Policy and Procedures, underpinned by national...

Patient Administrator - Oncology Bank Shifts £11.15 per hour **The Edgbaston & Priory Hospitals** in Birmingham are part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.** **Circle...

Circle Rehabilitation is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. **Circle Health Group are proud to be recognised as one of the UK’s 25 best big companies to work for and one...

**The Edgbaston & Priory Hospitals** in Birmingham **are part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. **Circle Health Group are proud to be recognised as one of the UK’s 25 best...

**The Edgbaston & Priory Hospitals** in Birmingham **are part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. **Circle Health Group are proud to be recognised as one of the UK’s 25 best...

**The Edgbaston & Priory Hospitals** in Birmingham **are part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. **Circle Health Group are proud to be recognised as one of the UK’s 25 best...

**Patient Quality and Performance Manger** We are the NHS. We provide the care and services that you, we and our families would want to use. Since 1948 we have touched the lives of every person in the UK. It is the mission of University Hospitals Birmingham (UHB) to reduce waiting times, to restore services, to rebuild our teams for our patients and...

**Job overview**: University Hospitals Birmingham NHS Foundation Trust are seeking a Patient Experience Involvement Officer to join the Patient Experience Team. The post holder will work collaboratively with patients, carers, members of the public, community groups and staff to achieve improvements in patient experience. **Main duties, tasks & skills...

**Job Title: Patient Administrator** **Contract Type: Full time, Permanent (Monday - Friday)** **Location: Edgbaston, Birmingham, UK (B15 3BU)** **Salary: £21,000.00 ( will increase to £21,500.00 after successful probation** **Benefits** - Ongoing Support and Training - Excellent Career Progressions - with many members of our Management team having...

**The Edgbaston & Priory Hospitals** in Birmingham **are part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. **Circle Health Group are proud to be recognised as one of the UK’s 25 best...

Job description **Support world class research and improve the lives of patients as a Clinical Trials Coordinator at Optimum Patient Care (OPC).** This part time, field-based role will involve working independently to coordinate and schedule patient attendance at clinics, facilitate clinic days and oversee the completion of clinic administration. As a...

**Job summary**: We are looking for a well-motivated, friendly and hardworking individual to join our Patient Relations Team which delivers Complaints and PALS services at University Hospitals Birmingham. The work will be varied, interesting and challenging, requiring flexibility and responsiveness. You will be responsible for receiving all Patient...

We are looking for a well-motivated, friendly and hardworking individual to join our Patient Relations Team which delivers Complaints and PALS services at University Hospitals Birmingham. We are looking for someone who is friendly, pays great attention to detail, has an excellent telephone manner and has previous experience of working in an office...

**Job Title**: Healthcare/ Administration Assistant Hours: 37hrs per week. Monday - Sunday as per local rota, varying shift pattern. Location: Birmingham Upright MRI InHealth Upright MRI is the largest established operator of upright and open MRI technology in the United Kingdom. We were the first provider to offer this alternative form of medical imaging to...