Pals/complaints Officer

An exciting and challenging opportunity has arisen for a PALS/Complaints Officer to assist a reputable public sector organisation in based in Birmingham. This role is to facilitate the processing of complaints received. - Coordinating complaints investigations and responses in line with the Patient Relations Policy and Procedures, underpinned by national...

We are looking for a well-motivated, friendly and hardworking individual to join our Patient Relations Team which delivers Complaints and PALS services at University Hospitals Birmingham. We are looking for someone who is friendly, pays great attention to detail, has an excellent telephone manner and has previous experience of working in an office...

Castlefield Recruitment are currently working with an NHS organisation based in the West Midlands who require a Patient Experience and Complaints Support Officer to join them on a temporary basis for the next two months. This is a great opportunity for somebody with prior experience in Complaints and Patient Experience within the NHS to gain excellent...

**Job summary**: We are looking for a well-motivated, friendly and hardworking individual to join our Patient Relations Team which delivers Complaints and PALS services at University Hospitals Birmingham. We are looking for someone who is friendly, pays great attention to detail, has an excellent telephone manner and has previous experience of working in an...

Role: Patient Experience and Complaints Officer Contract Length: Starting on 31st July for the month of August with potential to be extended for an additional 4 weeks of September. Location: Hybrid/Birmingham IR35: Inside Pay Rate to Intermediary: Up to £152.69 per day Spinwell is recruiting for a Patient Experience and Complaints Officer for an excellent...

**Job summary**: We are looking for a well-motivated, friendly and hardworking individual to join our Patient Relations Team which delivers Complaints and PALS services at University Hospitals Birmingham. We are looking for someone who is friendly, pays great attention to detail, has an excellent telephone manner and has previous experience of working in an...

Baird and Co Recruitment, a specialist Social Housing recruitment firm, are currently for a Complaints Officer for a Social Housing provider in Birmingham. These roles are initially for a two month interim period.Starting asap, the role is full-time, working Monday to Friday (Apply online only) with two days from home. The Complaints Officer role will take...

The Complaints officer is a key part of the West Midlands Primary Care Complaints Team, which sits within the Office of the West Midlands and will have responsibility for supporting the Senior Complaints Officer to ensure effective operational delivery of the Complaints Service and supporting the ICBs proactive approach to listening and responding to patient...

If you love growth, flexibility, and the chance to work in an innovative, progressive environment, then read on. **Who ‘is’ Stowe Family Law?** We’re the country's largest specialist family law firm with over 100 lawyers across 73 offices. In the last few years, we’ve grown our business by over 150%, so now is a great time to join us. We’ve...

**Service Care Solutions are currently recruiting for a Band 5 Patient Relations Complaints Officer to work within the NHS on a ongoing temporary agency contact. This role will be based in the Birmingham area.***: **Hours** 37.5 hours per week (Monday - Friday) 9am - 5pm **Rate** £17.10 PAYE - Paid weekly through direct engagement Inclusive of Holiday and...

_Complaints Officer _ A great opportunity for an experienced individual looking to be involved in a successful growing social housing business which is very focused on ‘’making a difference’’. **Our Organisation**: Reliance Social Housing C.I.C (RSH) is a not-for-profit registered provider of social housing, regulated by Homes England. Registered in...

Job summary The Complaints officer is a key part of the West Midlands Primary Care Complaints Team, which sits within the Office of the West Midlands and will have responsibility for supporting the Senior Complaints Officer to ensure effective operational delivery of the Complaints Service and supporting the ICBs proactive approach to listening and...

SEND Complaints Officer - Midlands LA 3 months initially - likely to be extended Salary: £280 - £300+ per day (negotiable depending on experience) Remote Working What we need from you: Undertake Stage 1 Complaints investigations and responses in respect of SEND Services To track complaints through the Complaints Procedure - producing key data...

SEND Complaints Officer - Midlands LA3 months initially - likely to be extendedSalary: £280 - £300+ per day (negotiable depending on experience)Remote Working What we need from you:Undertake Stage 1 Complaints investigations and responses in respect of SEND ServicesTo track complaints through the Complaints Procedure - producing key data...

The Senior Complaints officer is a key part of the West Midlands Primary Care Complaints Team, and sits within the Office of the West Midlands and will have responsibility for supporting the Complaints manager to ensure effective operational delivery of the Complaints Service and supporting the ICBs proactive approach to listening and responding to patient...

**Job summary**: We are looking for a well-motivated, friendly and hardworking individual to join our Patient Relations Team which delivers Complaints and PALS services at University Hospitals Birmingham. We are looking for someone who is friendly, pays great attention to detail, has an excellent telephone manner and has previous experience of working in an...

Job DescriptionJob Title: SEND Complaints OfficerJob Type: ContractLocation: RemoteJob Description:We are seeking an experienced SEND Complaints Officer to join our team at Spencer Clarke Group. As a SEND Complaints Officer, you will be responsible for undertaking Stage 1 Complaints investigations and responses in respect of SEND Services.Key...

Job DescriptionJob Title: SEND Complaints OfficerJob Type: ContractLocation: RemoteJob Description:We are seeking an experienced SEND Complaints Officer to join our team at Spencer Clarke Group. As a SEND Complaints Officer, you will be responsible for undertaking Stage 1 Complaints investigations and responses in respect of SEND Services.Key...

We are looking for a well-motivated, friendly and hardworking individual to join our Patient Relations Team which delivers Complaints and PALS services at University Hospitals Birmingham. The work will be varied, interesting and challenging, requiring flexibility and responsiveness. You will be responsible for receiving all Patient Relations telephone...

Salary: Full time starting salary is normally in the range £34,980 to £44,263 with potential progression once in post to £46,974. Grade: 7 Hours: Part Time (15 hours per week) Contract Type: Fixed Term contract up to June 2025 Closes: 1st October 2024 The post of Student Conduct, Complaints and Appeals Officer is based within the Student Conduct,...