Patient Experience and Complaints Officer

An exciting opportunity to provide full administrative support to Patient Experience and Complaints (PE&C)function within the NHS Birmingham and Solihull Integrated Care Board. You will play an important role in the establishment of a more integrated health and care system which better meets the needs of our population The post holder will provide full...

Castlefield Recruitment are currently working with an NHS organisation based in the West Midlands who require a Patient Experience and Complaints Support Officer to join them on a temporary basis for the next two months. This is a great opportunity for somebody with prior experience in Complaints and Patient Experience within the NHS to gain excellent...

An exciting opportunity to provide full administrative support to Patient Experience and Complaints (PE&C)function within the NHS Birmingham and Solihull Integrated Care Board. You will play an important role in the establishment of a more integrated health and care system which better meets the needs of our populationThe post holder will provide full...

The Complaints officer is a key part of the West Midlands Primary Care Complaints Team, which sits within the Office of the West Midlands and will have responsibility for supporting the Senior Complaints Officer to ensure effective operational delivery of the Complaints Service and supporting the ICBs proactive approach to listening and responding to patient...

Baird and Co Recruitment, a specialist Social Housing recruitment firm, are currently for a Complaints Officer for a Social Housing provider in Birmingham. These are permanent opportunities. Starting asap, the role is full-time, working Monday to Friday (Apply online only) with two days from home. The Complaints Officer role will take responsibility for a...

Baird and Co Recruitment, a specialist Social Housing recruitment firm, are currently for a Complaints Officer for a Social Housing provider in Birmingham. These are permanent opportunities.Starting asap, the role is full-time, working Monday to Friday (Apply online only) with two days from home. The Complaints Officer role will take responsibility for a...

The Complaints officer is a key part of the West Midlands Primary Care Complaints Team, which sits within the Office of the West Midlands and will have responsibility for supporting the Senior Complaints Officer to ensure effective operational delivery of the Complaints Service and supporting the ICBs proactive approach to listening and responding to patient...

The Senior Complaints officer is a key part of the West Midlands Primary Care Complaints Team, and sits within the Office of the West Midlands and will have responsibility for supporting the Complaints manager to ensure effective operational delivery of the Complaints Service and supporting the ICBs proactive approach to listening and responding to patient...

The Senior Complaints officer is a key part of the West Midlands Primary Care Complaints Team, and sits within the Office of the West Midlands and will have responsibility for supporting the Complaints manager to ensure effective operational delivery of the Complaints Service and supporting the ICBs proactive approach to listening and responding to patient...

**Service Care Solutions are currently recruiting for a Band 5 Patient Relations Complaints Officer to work within the NHS on a ongoing temporary agency contact. This role will be based in the Birmingham area.***: **Hours** 37.5 hours per week (Monday - Friday) 9am - 5pm **Rate** £17.10 PAYE - Paid weekly through direct engagement Inclusive of Holiday and...

Service Care Solutions are currently recruiting for a Band 5 Patient Relations Complaints Officer to work within the NHS on a ongoing temporary agency contact. This role will be based in the Birmingham area.:Hours37.5 hours per week (Monday - Friday)9am - 5pmRate£17.10 PAYE - Paid weekly through direct engagementInclusive of Holiday and PensionMain...

**PALS/Complaints Officer - Immediately Required** Duration: 3 Months initially (rolling-contract) Location: Birmingham (on-site) Hours: Full time - 9am-5pm (7.5 Hours daily) Pay Rate: £14.28 - £15.97 Per Hour (Holiday Inclusive) An exciting and challenging opportunity has arisen for a PALS/Complaints Officer to assist a reputable public sector...

PALS/Complaints Officer - Immediately RequiredDuration: 3 Months initially (rolling-contract)Location: Birmingham (on-site)Hours: Full time - 9am-5pm (7.5 Hours daily)Pay Rate: £ £15.97 Per Hour (Holiday Inclusive)An exciting and challenging opportunity has arisen for a PALS/Complaints Officer to assist a reputable public sector organisation in based in...

**Patient Relations Officer** **Job Type**: Temporary **Sector**: Healthcare **Duration**: Expected to last up to 3 months **Location**: Birmingham **Travel**:Not Specified **Remote Working**: Not Specified **Band**: 5 **Pay Rates**: £13.70-£16.60 paye inclusive of holiday pay per hour Depending on skill, experience and qualifications **Working...

**Job summary**: We are looking for a well-motivated, friendly and hardworking individual to join our Patient Relations Team which delivers Complaints and PALS services at University Hospitals Birmingham. We are looking for someone who is friendly, pays great attention to detail, has an excellent telephone manner and has previous experience of working in an...

An exciting and challenging opportunity has arisen for a PALS/Complaints Officer to assist a reputable public sector organisation in based in Birmingham. This role is to facilitate the processing of complaints received. - Coordinating complaints investigations and responses in line with the Patient Relations Policy and Procedures, underpinned by national...

Rates - £17.82 PAYE Per hour (Holiday Location - Birmingham Hours - 37.5 - Co-ordinating complaints investigations and responses in line with the Trust's Patient Relations Policy and Procedures, which are underpinned by national legislation. - Maintaining accurate and up-to-date complaints information on the complaints database (Datix Web). - Organising,...

**Complaint Resolution Officer **Role & Responsibilities Provide high-quality administration and support to the Head of Quality and team by completing the roles and responsibilities detailed below. **Complaint Management - The ability to review, investigate and respond to complaints raised, internally and externally using complaint management methodologies...

Hours - 37.5 Location - Birmingham Rate - £17.52 (Including Holiday rate) The post holder's work will be in line with the requirements of the NHS Complaints legislation, local and national policies, procedures, priorities and recognised best practice; with the specific aim of ensuring that customer feedback engenders learning and service...

Fully Remote 3 Months TemporaryAbout Our Client:My client is a large housing association looking for a temporary Complaints Officer to join their organisation for a minimum of 3 months.Act as the first point of contact for formal complaints in the organisationEnsure that complaints are dealt with in line with the Ombudsman's requirements and business policy...