Patient Experience and Complaints Support Officer

The Complaints officer is a key part of the West Midlands Primary Care Complaints Team, which sits within the Office of the West Midlands and will have responsibility for supporting the Senior Complaints Officer to ensure effective operational delivery of the Complaints Service and supporting the ICBs proactive approach to listening and responding to patient...

The Senior Complaints officer is a key part of the West Midlands Primary Care Complaints Team, and sits within the Office of the West Midlands and will have responsibility for supporting the Complaints manager to ensure effective operational delivery of the Complaints Service and supporting the ICBs proactive approach to listening and responding to patient...

Job summary The Complaints officer is a key part of the West Midlands Primary Care Complaints Team, which sits within the Office of the West Midlands and will have responsibility for supporting the Senior Complaints Officer to ensure effective operational delivery of the Complaints Service and supporting the ICBs proactive approach to listening and...

An exciting and challenging opportunity has arisen for a PALS/Complaints Officer to assist a reputable public sector organisation in based in Birmingham. This role is to facilitate the processing of complaints received. - Coordinating complaints investigations and responses in line with the Patient Relations Policy and Procedures, underpinned by national...

Job Title: Complaints OfficerWe are seeking a highly skilled and experienced Complaints Officer to join our team at NHS Birmingham and Solihull Integrated Care Board. As a key member of our Complaints Team, you will play a vital role in ensuring that we provide a high-quality service to our patients and stakeholders.Key Responsibilities:Manage a caseload of...

The Business Support Assistant is a key part of the West Midlands Primary Care Complaints Team, which sits within the Office of the West Midlands and will have responsibility for supporting the Complaints Team to ensure effective operational delivery of the Complaints Service and supporting the ICBs proactive approach to listening and responding to patient...

About the RoleThe NHS Birmingham and Solihull Integrated Care Board is seeking a highly skilled Complaints Officer to join our team. As a key member of the Primary Care Complaints Team, you will play a vital role in ensuring the effective operational delivery of the Complaints Service.Key ResponsibilitiesAs a Complaints Officer, you will be responsible for...

_Complaints Officer _ A great opportunity for an experienced individual looking to be involved in a successful growing social housing business which is very focused on ‘’making a difference’’. **Our Organisation**: Reliance Social Housing C.I.C (RSH) is a not-for-profit registered provider of social housing, regulated by Homes England. Registered in...

Job SummaryThe NHS Birmingham and Solihull Integrated Care Board is seeking a skilled Complaints Resolution Specialist to join our team. As a key member of our Primary Care Complaints Team, you will play a vital role in ensuring that patients receive high-quality service and that their complaints are handled efficiently and effectively.Key...

Job SummaryThe Complaints Officer is a key member of the West Midlands Primary Care Complaints Team, responsible for supporting the Senior Complaints Officer in ensuring effective operational delivery of the Complaints Service. The post-holder will work closely with staff across the organisation and external partners to ensure the Integrated Care Board (ICB)...

Job SummaryThe Complaints Officer is a key member of the West Midlands Primary Care Complaints Team, responsible for supporting the Senior Complaints Officer in ensuring effective operational delivery of the Complaints Service. The post-holder will work closely with staff across the organisation and external partners to ensure the Integrated Care Board (ICB)...

**Job summary**: We are looking for a well-motivated, friendly and hardworking individual to join our Patient Relations Team which delivers Complaints and PALS services at University Hospitals Birmingham. We are looking for someone who is friendly, pays great attention to detail, has an excellent telephone manner and has previous experience of working in an...

Job SummaryThe Complaints Officer is a key member of the West Midlands Primary Care Complaints Team, responsible for supporting the Senior Complaints Officer in ensuring effective operational delivery of the Complaints Service. This role involves working with staff across the organisation and external partners to ensure the Integrated Care Board (ICB) meets...

**Job summary**: As part of the Patient Relations Team, which incorporates PALS and Complaints services, the post-holder will deliver an effective, responsive and high-quality service in line with local and national standards, best practices and Patient Relations policies and procedures. The Patient Relations Administrator will support all of the Patient...

Are you an experienced complaints handler who has worked at a regulated firm? We are hiring a Complaints Advisor to join a Top 50 UK Law Firm! This is a hybrid role which will be based in their Birmingham office. In this role you will be exposed to a broad range of compliance matters including Data Protection, SRA and FCA regulations. The successful...

Are you an experienced complaints handler who has worked at a regulated firm? We are hiring a Complaints Advisor to join a Top 50 UK Law Firm! This is a hybrid role which will be based in their Birmingham office.In this role you will be exposed to a broad range of compliance matters including Data Protection, SRA and FCA regulations. The successful candidate...

Are you an experienced complaints handler who has worked at a regulated firm? We are hiring a Complaints Advisor to join a Top 50 UK Law Firm! This is a hybrid role which will be based in their Birmingham office.In this role you will be exposed to a broad range of compliance matters including Data Protection, SRA and FCA regulations. The successful candidate...

Are you an experienced complaints handler who has worked at a regulated firm? We are hiring a Complaints Advisor to join a Top 50 UK Law Firm! This is a hybrid role which will be based in their Birmingham office.In this role you will be exposed to a broad range of compliance matters including Data Protection, SRA and FCA regulations. The successful candidate...

Are you an experienced complaints handler who has worked at a regulated firm? We are hiring a Complaints Advisor to join a Top 50 UK Law Firm! This is a hybrid role which will be based in their Birmingham office.In this role you will be exposed to a broad range of compliance matters including Data Protection, SRA and FCA regulations. The successful candidate...

**Patient Access Officer** **The Harborne Hospital** **Full time 37.5 hours per week** **Shift between 8am-6pm** **Permanent** We’re looking for a Patient Access Officer to join our Patient Access team based at The Harborne Hospital. This is your opportunity to become a vital part of the UK’s largest private healthcare provider by joining our Patient...