Pals/complaints Officer

**PALS/Complaints Officer - Immediately Required** Duration: 3 Months initially (rolling-contract) Location: Birmingham (on-site) Hours: Full time - 9am-5pm (7.5 Hours daily) Pay Rate: £14.28 - £15.97 Per Hour (Holiday Inclusive) An exciting and challenging opportunity has arisen for a PALS/Complaints Officer to assist a reputable public sector...

Castlefield Recruitment are currently working with an NHS organisation based in the West Midlands who require a Patient Experience and Complaints Support Officer to join them on a temporary basis for the next two months. This is a great opportunity for somebody with prior experience in Complaints and Patient Experience within the NHS to gain excellent...

**Job summary**: We are looking for a well-motivated, friendly and hardworking individual to join our Patient Relations Team which delivers Complaints and PALS services at University Hospitals Birmingham. We are looking for someone who is friendly, pays great attention to detail, has an excellent telephone manner and has previous experience of working in an...

**Service Care Solutions are currently recruiting for a Band 5 Patient Relations Officer to work within the NHS on a ongoing temporary agency contact. This role will be based in the Birmingham area.** *** **Hours*** **37.5 hours per week (Monday - Friday)** **9am - 5pm** **Rate** **£17.10 PAYE - Paid weekly through direct engagement** **Inclusive of...

Are you someone who thrives on being organised? Do you want flexibility, support and a role that offers you work-life balance and allows you to work from home. Here at Travel Pals, we are looking to take on an Administrator to help with the everyday administration work to help our customers have the best holiday and experiences. The role is hybrid working...

Fully Remote - 3 Months Temporary **About Our Client**: My client is a large housing association looking for a temporary Complaints Officer to join their organisation for a minimum of 3 months. Act as the first point of contact for formal complaints in the organisationEnsure that complaints are dealt with in line with the Ombudsman's requirements and...

**Service Care Solutions are currently recruiting for a Band 5 Patient Relations Complaints Officer to work within the NHS on a ongoing temporary agency contact. This role will be based in the Birmingham area.***: **Hours** 37.5 hours per week (Monday - Friday) 9am - 5pm **Rate** £17.10 PAYE - Paid weekly through direct engagement Inclusive of Holiday and...

If you love growth, flexibility, and the chance to work in an innovative, progressive environment, then read on. **Who ‘is’ Stowe Family Law?** We’re the country's largest specialist family law firm with over 100 lawyers across 73 offices. In the last few years, we’ve grown our business by over 150%, so now is a great time to join us. We’ve...

**Service Care Solutions are currently recruiting for a Band 5 Patient Relations Complaints Officer to work within the NHS on a ongoing temporary agency contact. This role will be based in the Birmingham area.***: **Hours** 37.5 hours per week (Monday - Friday) 9am - 5pm **Rate** £17.10 PAYE - Paid weekly through direct engagement Inclusive of Holiday and...

_Complaints Officer _ A great opportunity for an experienced individual looking to be involved in a successful growing social housing business which is very focused on ‘’making a difference’’. **Our Organisation**: Reliance Social Housing C.I.C (RSH) is a not-for-profit registered provider of social housing, regulated by Homes England. Registered in...

_Complaints Officer _ A great opportunity for an experienced individual looking to be involved in a successful growing social housing business which is very focused on ‘’making a difference’’. **Our Organisation**: Reliance Social Housing C.I.C (RSH) is a not-for-profit registered provider of social housing, regulated by Homes England. Registered in...

_Complaints Officer _ A great opportunity for an experienced individual looking to be involved in a successful growing social housing business which is very focused on ‘’making a difference’’. **Our Organisation**: Reliance Social Housing C.I.C (RSH) is a not-for-profit registered provider of social housing, regulated by Homes England. Registered in...

**Job summary**: As part of the Patient Relations Team, which incorporates PALS and Complaints services, the post-holder will deliver an effective, responsive and high quality service in line with local and national standards, best practice and Patient Relations policies and procedures. The Patient Relations Officer in Complaints will work in partnership...

Reliance Social Housing C.I.C is a not-for-profit registered provider of social housing, regulated by the Regulator of Social Housing. Registered in 2013, Reliance has expanded and innovated, providing both temporary and general needs accommodation to the people who most need it. A great opportunity for an experienced individual looking to be involved in a...

Extra Recruitment are currently recruiting for a Compliance Officer and Complaints Handler for our clients in Birmingham. This is a hybrid position, which will partly based in the Birmingham branch. Key Responsibilities of Compliance Officer and Complaints Handler: Report to the Head of Compliance, helping with developing, delivering and also reporting on...

**Job summary**: We are looking for a well-motivated, friendly and hardworking individual to join our Patient Relations Team which delivers Complaints and PALS services at University Hospitals Birmingham. We are looking for someone who is friendly, pays great attention to detail, has an excellent telephone manner and has previous experience of working in an...

Hours - 37.5 Location - Birmingham Rate - (£17.10 PAYE Per hour Inclusive of Holiday Pay) - Sensitively and compassionately liaising with patients, families, carers and complainants to obtain relevant information that they possess that will support the investigation of their concerns. - Working in a person-centred way in line with the requirements of...

**At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better....

**As Customer Relations Officer, your duties are**: to communicate to all those in contact with the service compassionately, under all circumstances to log all contacts accurately (we use Ulysses. Microsoft software and other Trust systems) to liaise with the caller/writer to understand exactly what they would like to happen as a result of contacting...

**About Us** Euro Parking Services is an established Car Parking Management Company, with extensive and comprehensive experience in the UK parking control industry. We manage and operate in over 500 car parks across the UK, 24 hours a day and 365 days a year. As a **Complaint Handler** your responsibilities will include: - Coordinate office activities and...