Patient Relations Officer

Hours - 37.5 Location - Birmingham Rate - £17.52 (Including Holiday rate) The post holder's work will be in line with the requirements of the NHS Complaints legislation, local and national policies, procedures, priorities and recognised best practice; with the specific aim of ensuring that customer feedback engenders learning and service...

**Job summary**: As part of the Patient Relations Team, which incorporates PALS and Complaints services, the post-holder will deliver an effective, responsive and high quality service in line with local and national standards, best practice and Patient Relations policies and procedures. The Patient Relations Officer in Complaints will work in partnership...

As the face of American Family Care, the PRC has the initial interaction with the patients when they present at the clinic. The Patient Relations Coordinator provides patients with a positive personal experience while accurately checking them in and out, verifying insurance, collecting payments, and maintaining patient records and accounts. This role is...

Hours - 37.5 Location - Birmingham Rate - (£17.10 PAYE Per hour Inclusive of Holiday Pay) - Sensitively and compassionately liaising with patients, families, carers and complainants to obtain relevant information that they possess that will support the investigation of their concerns. - Working in a person-centred way in line with the requirements of...

We are looking for a well-motivated, friendly and hardworking individual to join our Patient Relations Team which delivers Complaints and PALS services at University Hospitals Birmingham. We are looking for someone who is friendly, pays great attention to detail, has an excellent telephone manner and has previous experience of working in an office...

**Job summary**: We are looking for a well-motivated, friendly and hardworking individual to join our Patient Relations Team which delivers Complaints and PALS services at University Hospitals Birmingham. We are looking for someone who is friendly, pays great attention to detail, has an excellent telephone manner and has previous experience of working in an...

**Job summary**: As part of the Patient Relations Team, which incorporates PALS and Complaints services, the post-holder will deliver an effective, responsive and high-quality service in line with local and national standards, best practices and Patient Relations policies and procedures. The Patient Relations Administrator will support all of the Patient...

**Patient Relations Helpline Advisor** **Job Type**: Temporary **Sector**: Healthcare **Duration**: Expected to last up to 3 months **Location**: Birmingham **Travel**:Not Specified **Remote Working**: Not Specified **Band**: 3 **Pay Rates**: £10.69 paye inclusive of holiday pay Depending on skill, experience and qualifications **Working Days and...

**Job summary**: We are looking for a well-motivated, friendly and hardworking individual to join our Patient Relations Team which delivers Complaints and PALS services at University Hospitals Birmingham. We are looking for someone who is friendly, pays great attention to detail, has an excellent telephone manner and has previous experience of working in an...

Job summary As part of the Patient Relations Team, which incorporates PALS and Complaints services, the post-holder will deliver an effective, responsive and high-quality service in line with local and national standards, best practices and Patient Relations policies and procedures. The Patient Relations Administrator will support all of the...

**Job summary**: We are looking for a well-motivated, friendly and hardworking individual to join our Patient Relations Team which delivers Complaints and PALS services at University Hospitals Birmingham. We are looking for someone who is friendly, pays great attention to detail, has an excellent telephone manner and has previous experience of working in an...

Service Care Solutions are currently recruiting for a temporary Band 3 NHS Patient Relations Administrator to work within the University Hospitals of Birmingham on a 3 month temporary agency contact. **Hours** 37.5 hours per week (Monday-Friday) **Rates** £10.28 PAYE ( £12.50Ltd) paid weekly via an umbrella company. **Main Duties** To undergo...

**Job summary**: We are looking for a well-motivated, friendly and hardworking individual to join our Patient Relations Team which delivers Complaints and PALS services at University Hospitals Birmingham. The work will be varied, interesting and challenging, requiring flexibility and responsiveness. You will be responsible for receiving all Patient...

**Patient Access Officer** **The Harborne Hospital** **Full time 37.5 hours per week** **Shift between 8am-6pm** **Permanent** We’re looking for a Patient Access Officer to join our Patient Access team based at The Harborne Hospital. This is your opportunity to become a vital part of the UK’s largest private healthcare provider by joining our Patient...

Rates - £17.82 PAYE Per hour (Holiday Location - Birmingham Hours - 37.5 - Co-ordinating complaints investigations and responses in line with the Trust's Patient Relations Policy and Procedures, which are underpinned by national legislation. - Maintaining accurate and up-to-date complaints information on the complaints database (Datix Web). - Organising,...

**Job summary**: We are looking for a friendly and professional receptionist to join our team at Heartlands Hospital, working shifts Monday to Sunday as part of a shared 7 day rota. As a receptionist, you will be the first point of contact at the main hospital entrance, providing exceptional customer service and ensuring a positive experience for all...

**Patient Access Officer** **Birmingham, The Harborne Hospital** **Part-time 22.5 hours per week** **Shift between **7:30-8:30pm, Monday - Friday** **Permanent** We’re looking for a Patient Access Officer to join our Patient Access team based at The Harborne Hospital. This is your opportunity to become a vital part of the UK’s largest private healthcare...

Castlefield Recruitment are currently working with an NHS organisation based in the West Midlands who require a Patient Experience and Complaints Support Officer to join them on a temporary basis for the next two months. This is a great opportunity for somebody with prior experience in Complaints and Patient Experience within the NHS to gain excellent...

**Patient Liaison Officer** **Bank Shifts** **Up to £11.15 per hour (depending on level of experience, training and qualification)** **The Edgbaston & Priory Hospitals** in Birmingham **are part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery...

**Patient Liaison Officer** **Bank Shifts** **Up to £11.15 per hour (depending on level of experience, training and qualification)** **The Edgbaston & Priory Hospitals** in Birmingham **are part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery...