Pals/complaints Officer

An exciting and challenging opportunity has arisen for a PALS/Complaints Officer to assist a reputable public sector organisation in based in Birmingham. This role is to facilitate the processing of complaints received. - Coordinating complaints investigations and responses in line with the Patient Relations Policy and Procedures, underpinned by national...

We are looking for a well-motivated, friendly and hardworking individual to join our Patient Relations Team which delivers Complaints and PALS services at University Hospitals Birmingham. We are looking for someone who is friendly, pays great attention to detail, has an excellent telephone manner and has previous experience of working in an office...

**Job summary**: We are looking for a well-motivated, friendly and hardworking individual to join our Patient Relations Team which delivers Complaints and PALS services at University Hospitals Birmingham. We are looking for someone who is friendly, pays great attention to detail, has an excellent telephone manner and has previous experience of working in an...

**Complaint Resolution Officer **Role & Responsibilities Provide high-quality administration and support to the Head of Quality and team by completing the roles and responsibilities detailed below. **Complaint Management - The ability to review, investigate and respond to complaints raised, internally and externally using complaint management methodologies...

The Senior Complaints officer is a key part of the West Midlands Primary Care Complaints Team, and sits within the Office of the West Midlands and will have responsibility for supporting the Complaints manager to ensure effective operational delivery of the Complaints Service and supporting the ICBs proactive approach to listening and responding to patient...

**About Us** Euro Parking Services is an established Car Parking Management Company, with extensive and comprehensive experience in the UK parking control industry. We manage and operate in over 500 car parks across the UK, 24 hours a day and 365 days a year. As a **Complaint Handler** your responsibilities will include: - Coordinate office activities and...

**Job summary**: We are looking for a well-motivated, friendly and hardworking individual to join our Patient Relations Team which delivers Complaints and PALS services at University Hospitals Birmingham. The work will be varied, interesting and challenging, requiring flexibility and responsiveness. You will be responsible for receiving all Patient...

Huntswood has a great opportunity for experienced complaint handlers, with utilities experience, to start a new role in the new year. Starting in January this role is to take inbound telephony customer complaints, which has been escalated from the main contact centre. Your role will be to use your experience and knowledge of the utilities industry to make...

Job Description We are looking for a Complaints and Customer Experience Lead to join our team! About Unity Trust Bank plc Unity is a specialist business bank with a difference. Unity supports SMEs and organisations that share its values in wanting to contribute to positive economic, social and environmental change. We operate throughout the UK, with...

Are you looking to continue your career in Customer Service and help provide excellent service to a wide range of customers? Interaction Recruitment are excited to be partnering with an amazing client in Birmingham, who are looking for Complaint Handlers to join their ever-growing team. **!! OPPORTUNITY FOR HYRBRID WORKING AFTER 6 MONTHS OF WORKING !!** -...

To provide a friendly welcome to patients, family, friends and carers attending the Unit. To liaise with technical staff (Cardiac Physiologists and Cardiographers) during clinics to ensure that the clinics are run in an efficient manner and that there is a smooth throughput of workload, liaise directly with patients and parents and other hospital disciplines...

Corporate Assurance Manager - Reputable Charity - Training & Progression - Flexible Working Hours - Competitive Pay Rate - Hybrid Working Are you passionate about housing? Do you care about supporting vulnerable young people? Do you have previous management experience? victims of domestic violence, ex-offenders, young people, people with mental health...

**Patient Quality and Performance Manger** We are the NHS. We provide the care and services that you, we and our families would want to use. Since 1948 we have touched the lives of every person in the UK. It is the mission of University Hospitals Birmingham (UHB) to reduce waiting times, to restore services, to rebuild our teams for our patients and...

For further information about the main responsibilities please view the attached job description and person specification. We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

**Location**: - Region: Birmingham- Country: United Kingdom**Role**: **Salary**: - Salary: Negotiable**Application Details**: - Date Posted: 30/10/2023 - Expiry Date: 06/11/2023- Job Reference: g28585_1698663231**Revenues Recovery Officer**: I am working with a client based in the West Midlands seeking a Revenues Recovery Officer to join their team. The...

We are currently hiring for a RLO (residential Liaison Officer) to start as soon as possible in central Birmingham. The successful Resident Liaison Officer will be responsible for liaising with residents, ensuring that they are aware of the works ongoing, and that they are kept informed of future works. Key Tasks / Activities / Responsibilities Customer Care...

**About us** Nexus Housing Ltd is a small business in Birmingham, B21 8PD. We are professional and agile. Our work environment includes: - Training provided - Modern office setting - Friendly atmosphere As a Housing Officer at Nexus Housing Ltd, you will be expected to supervise the day-to-day management of supported accommodation properties. In this...

**Estates Officer Required, Birmingham Based, 3 month Contract initially Temp with the opportunity to go Perm - £25 per hour** The Job responsibilities will be to: - Manage the BMS system on behalf of the organisation - Organise PPM schedules and allocated reactive work - Assist with the training and management - Organise Health and Safety documents on...

The London School of Science & Technology is the UK's largest and fastest growing independent higher education provider. Partnering with leading UK universities, LSST is home to over 7000 students and 6 campuses. The team behind LSST is passionately committed to transforming lives by providing excellent education. We believe no matter what your background,...

**The Role** Due to our continued growth, we are delighted to confirm that we are currently seeking an experienced and confident experienced and dynamic Customer Liaison Officer to join Fortem, based in Birmingham with travel across the south of the city. The Customer Liaison Officer will work on a full-time basis and will be accountable for the delivery and...