Student Support Officer

1 month ago


Birmingham, United Kingdom London School of Science and Technology (LSST) Full time

The London School of Science & Technology is the UK's largest and fastest growing independent higher education provider. Partnering with leading UK universities, LSST is home to over 7000 students and 6 campuses.

The team behind LSST is passionately committed to transforming lives by providing excellent education. We believe no matter what your background, your age or personal circumstances everyone is entitled to access a good education. We have one of the highest National Student Survey scores of 96.7%, placing us in the top 15 in the UK.

We are currently seeking to appoint a Student Support Officer on a Full-time, permanent basis.

**Job Purpose**

To provide both pastoral and curriculum support to students, including those who have declared a disability or who are in danger of dropping out or underachieving. Work with the Student Union Reps to deliver extracurricular activities and provide support with Student Union activities.

**Key responsibilities**:

- Offer confidential, impartial and non judgmental advice and guidance to students
- Provide students with operational information and deal with student enquiries to include the issuing of documentation and telephone enquiries
- Work with under achieving students to help them understand and prepare assignments
- Provide curriculum support to students who have declared a disability
- Support the Selection and Admissions process to ensure students who declare a disability are given sound, impartial advice
- Assist the Academic Support Centre in identifying students who need support to submit outstanding assignments
- Distribute Assignment Feedback and ensure students understand and use the feedback to improve future assignments.
- Work with students on an individual basis to solve issues before they become formal complaints
- Support students through the formal disciplinary process
- Support students making formal complaints
- Plan and deliver at least one extracurricular activity per semester
- Oversee the organisation of College external events i.e. Award Ceremony etc
- Organise Student representation on designated College committees
- Act as focus of College contact with Student Union to include organising, overseeing and recording elections for Student Union Officers.
- Prepare information to inform the Exam Board and other Management committees
- Oversee the Student Common Room activities

**Person Specification**:

- Educated to degree level (or equivalent)
- Customer service experience
- Working within higher education (desirable but not essential)
- Proven ability to communicate effectively, both orally and in writing
- Awareness of and sensitivity to cultural diversity
- Respect for confidentiality, including the integrity and sensitivity of records.

Schedule: Includes evenings and weekends.

**Job Types**: Full-time, Permanent

Work Location: In person



  • Birmingham, United Kingdom Sandwell College Full time

    Location: Cadbury College, Kings Norton, Birmingham, West Midlands Working Hours: 37 (term time only) **Salary**: £21,471 - £24,875 (pro rata) Join an inspirational sixth form centre at an exciting phase of its development. We offer competitive pay and excellent rewards including: - Excellent annual leave plus bank holiday allowance - Competitive...


  • Birmingham, United Kingdom Randstad Student Support Full time

    Do you thrive in an environment where you can help autistic students with their academic goals? Would you like to work in a role which is flexible and can fit around your schedule? If this sounds like a workplace you would thrive in, Randstad has an ideal role for you! As a study skills tutor you will be supporting students within the Birmingham area who...


  • Birmingham, United Kingdom Randstad Student Support Full time

    Do you thrive in an environment where you can help autistic students with their academic goals? Would you like to work in a role which is flexible and can fit around your schedule? If this sounds like a workplace you would thrive in, Randstad has an ideal role for you!As a study skills tutor you will be supporting students within the Birmingham area who have...


  • Birmingham, United Kingdom The Arthur Terry School Full time

    Job Information The Arthur Terry School Kittoe Road Sutton Coldfield B74 4RZ Telephone Number: 0121 323 2221 Job Start Date: As soon as possible The Arthur Terry Learning Partnership is a highly successful Multi Academy Trust (MAT) encompassing six secondary schools, 13 primary schools, a Teaching School Hub, and School Centred Initial Teacher...


  • Birmingham, United Kingdom Randstad Student Support Full time

    Do you thrive in an environment where you can help autistic students with their academic goals? Would you like to work in a role which is flexible and can fit around your schedule? If this sounds like a workplace you would thrive in, Randstad has an ideal role for you!As a study skills tutor you wil...


  • Birmingham, United Kingdom Randstad Student Support Full time

    Do you thrive in an environment where you can help autistic students with their academic goals? Would you like to work in a role which is flexible and can fit around your schedule? If this sounds like a workplace you would thrive in, Randstad has an ideal role for you!As a study skills tutor you wil...


  • Birmingham, United Kingdom Randstad Student Support Full time

    Are you passionate about impacting university students with additional needs throughout their academic year? As a study skills tutor you will be supporting students one on one within the Birmingham area. Does a flexible job role that works around your schedule sound ideal to you? If so, then Randstad has a job for you! Responsibilities: Provide tailored...


  • Birmingham, United Kingdom Randstad Student Support Full time

    Are you passionate about impacting university students with additional needs throughout their academic year? As a study skills tutor you will be supporting students one on one within the Birmingham area. Does a flexible job role that works around your schedule sound ideal to you? If so, then Randstad has a job for you!Responsibilities:Provide tailored...

  • Autism Specialist

    7 days ago


    Birmingham, United Kingdom Randstad Student Support Full time

    Do you thrive in an environment where you can help autistic students with their academic goals? Would you like to work in a role which is flexible and can fit around your schedule? As a study skills tutor you will be supporting students within the Birmingham area who have learning difficulties. Provide tailored one-to-one support with students you have been...

  • Autism Specialist

    6 hours ago


    Birmingham, United Kingdom Randstad Student Support Full time €31

    Do you thrive in an environment where you can help autistic students with their academic goals? Would you like to work in a role which is flexible and can fit around your schedule? As a study skills tutor you will be supporting students within the Birmingham area who have learning difficulties. Provide tailored one-to-one support with students you have been...

  • Specialist Mentor

    1 week ago


    Birmingham, United Kingdom Randstad Student Support Full time

    Have you got a passion for helping students with additional needs reach their academic goals? Are you looking for a role that works around your lifestyle? If this sounds like an ideal place to work, then Randstad has a job for you! As a specialist mentor you will be working on a one to one basis with students in higher education by being their trusted...

  • Specialist Mentor

    7 days ago


    Birmingham, United Kingdom Randstad Student Support Full time

    Have you got a passion for helping students with additional needs reach their academic goals? Are you looking for a role that works around your lifestyle? If this sounds like an ideal place to work, then Randstad has a job for you!As a specialist mentor you will be working on a one to one basis with students in higher education by being their trusted advisor...

  • Registry Officer

    1 month ago


    Birmingham, United Kingdom Newman University Birmingham Full time

    Full Time £23,149 - £25,285 / Per Annum REF: NU6323 We are looking for an experienced administrator to join our team to act as our student facing enquiry point on the university’s Student Helpdesk covering all aspects relating to student records and timetabling, and providing the best quality customer service to students, staff, and visitors. The...


  • Birmingham, United Kingdom Randstad Student Support Full time

    Are you passionate about impacting university students with additional needs throughout their academic year? As a study skills tutor you will be supporting students one on one within the Birmingham area. Does a flexible job role that works around your schedule sound ideal to you? If so, then Randsta...


  • Birmingham, United Kingdom Randstad Student Support Full time

    Are you passionate about impacting university students with additional needs throughout their academic year? As a study skills tutor you will be supporting students one on one within the Birmingham area. Does a flexible job role that works around your schedule sound ideal to you? If so, then Randsta...

  • Specialist Mentor

    7 days ago


    Birmingham, United Kingdom Randstad Student Support Full time

    Have you got a passion for helping students with additional needs reach their academic goals? These can be factors which are impacting their personal life as well as their academic life.Help them to achieve an appropriate balance activities of everyday living and academic related tasks Help to manage anxiety and cope with anxiety and stress caused by study...


  • Birmingham, United Kingdom Randstad Student Support Full time

    Are you passionate about impacting university students with additional needs throughout their academic year? As a study skills tutor you will be supporting students one on one within the Birmingham area. Does a flexible job role that works around your schedule sound ideal to you? If so, then Randsta...


  • Birmingham, United Kingdom University of Wales Trinity Saint David Full time

    **Student Engagement Officer** **Job Ref** **51245** **Location** **Birmingham** **Salary** **£25,138 per annum** - ABOUT US - The Institute of Inner-City Learning (IICL) is one of the University of Wales Trinity Saint David’s four Institutes with campuses in Birmingham and London. IICL has multiple intakes per annum, delivers continuous learning,...


  • Birmingham, United Kingdom Solihull College & University Centre Full time

    An excellent opportunity has arisen for an enthusiastic, well-motivated individual to work with staff and students.The post holder will support curriculum areas in the monitoring and tracking of full-time student attendance and punctuality. The post holder will also act as a source of support to students that display social, emotional, and behavioural...


  • Birmingham, United Kingdom ALETHEIA ACADEMY Ltd Full time

    **Job Title**: Student Progress Officer **Responsible to**: Centre Manager **Responsible for**: Building positive behaviour in the tuition centre and covering tutors as and when required Contract dates: **Job Summary**: The Behavioural Officer at our tuition centre is crucial in fostering a positive and productive learning environment. This position is...