Complaints Resolution Officer

**PALS/Complaints Officer - Immediately Required** Duration: 3 Months initially (rolling-contract) Location: Birmingham (on-site) Hours: Full time - 9am-5pm (7.5 Hours daily) Pay Rate: £14.28 - £15.97 Per Hour (Holiday Inclusive) An exciting and challenging opportunity has arisen for a PALS/Complaints Officer to assist a reputable public sector...

Fully Remote - 3 Months Temporary **About Our Client**: My client is a large housing association looking for a temporary Complaints Officer to join their organisation for a minimum of 3 months. Act as the first point of contact for formal complaints in the organisationEnsure that complaints are dealt with in line with the Ombudsman's requirements and...

Are you a people person who is passionate about providing exceptional customer experience? After a review of our operational practices, we are thrilled to announce an exciting opportunity to welcome four new Customer Experience Assistants to our growing team! These roles are offered on a 12-month fixed term contract/secondment to work in our new...

**About Us** Euro Parking Services is an established Car Parking Management Company, with extensive and comprehensive experience in the UK parking control industry. We manage and operate in over 500 car parks across the UK, 24 hours a day and 365 days a year. As a **Complaint Handler** your responsibilities will include: - Coordinate office activities and...

**Job summary**: We are looking for a well-motivated, friendly and hardworking individual to join our Patient Relations Team which delivers Complaints and PALS services at University Hospitals Birmingham. We are looking for someone who is friendly, pays great attention to detail, has an excellent telephone manner and has previous experience of working in an...

An exciting opportunity has arisen for a Complaints & Governance Coordinator to support the Dental Division Governance Team. The post is based at the Birmingham Dental Hospital & School of Dentistry at Pebble Mill. This post forms part of the Dental Divisional Governance Team, working alongside and collaborating jointly with another Complaints and...

Job Description We are looking for a Complaints and Customer Experience Lead to join our team! About Unity Trust Bank plc Unity is a specialist business bank with a difference. Unity supports SMEs and organisations that share its values in wanting to contribute to positive economic, social and environmental change. We operate throughout the UK, with...

At Evri we understand that searching for your first job, your next job, or that big promotion is a huge milestone. Here at Evri we always think about what it’s like to be in your position when making those big decisions. It takes courage to make change happen in your life, and we’re here to help you with that. We’re here for the first step, the next...

This is an exciting opportunity to join small and busy governance team, based within the Corporate Services division. The team provides a wide range of corporate governance services, including overseeing the effective system of governance, risk management and internal control within the Government Internal Audit Agency, leading on planning and reporting,...

**Business Support Co-ordinator** **Grade 4 £30151 - £37261** **Permanent** **36.5 hours** Opportunity for permanent full-time Business Support Coordinators. This is an exciting opportunity to join the Business Improvement and Support function at Birmingham City Council. We are recruiting for enthusiastic and flexible individuals to undertake the role of...

Supplier Onboarding Officer£35,000 per annumDue to new project work we have a new position available on a fixed term contract basis to join our team based in Birmingham to support with supplier onboarding.As Supplier Onboarding Officer you will work with suppliers onboarding them into our supplier portal for invoicing and general account management. You...

**Role: Commissioning Officer** **Location: Birmingham** **Type: Permanent** **Salary: £31,151 to £37,261** Sellick Partnership are representing a well-known public sector organisation in Birmingham who are looking for a dynamic Commissioning Officer on a Permanent basis. The successful will be responsible for improving outcomes and services for...

Protecting patient safety is the primary function of the General Dental Council (GDC). One of the ways we achieve this is assuring dental education and training is both consistent and meets high quality standards. As an Education Quality Assurance Officer at the GDC you will have the opportunity to further your expertise in quality assurance whilst making a...

As a Dispute Resolution Services (DRS) Administrator, you will be assisting to the Quality Assurance & Panel Manager with the management and maintenance of the RICS panels in accordance with service practice to ensure that all interview/assessment panellists have the relevant knowledge, skills and attitude before they are invited to join or remain on the...

**DRS Administrator** **Location**: Birmingham/Hybrid **Job type**: Permanent **Job Purpose** As a Dispute Resolution Services (DRS) Administrator, you will be assisting to the Quality Assurance & Panel Manager with the management and maintenance of the RICS panels in accordance with service practice to ensure that all interview/assessment panellists...

Number of jobs available- 2 - Region- South West, West Midlands - City/Town- Birmingham, Kidderminster, Shrewsbury, Tewkesbury, Fradley - Building/Site- Riversmeet House, Hafren House, Mance House, Sentinel House, AQUA HOUSE BIRMINGHAM B3 1AQ - Grade- Staff Grade 4 - Post Type- Permanent - Working Pattern- Full Time - Role Type- Environment &...

**The Role** Due to our continued growth, we are delighted to confirm that we are currently seeking an experienced and confident experienced and dynamic Customer Liaison Officer to join Fortem, based in Birmingham with travel across the south of the city. The Customer Liaison Officer will work on a full-time basis and will be accountable for the delivery and...

The Role Due to our continued growth, we are delighted to confirm that we are currently seeking an experienced and confident experienced and dynamic Customer Liaison Officer to join Fortem, based in Birmingham with travel across the south of the city. The Customer Liaison Officer will work on a full-time basis and will be accountable for the delivery...

We have an opportunity for a Resident Liaison Officer to join our Wates team within our Planned Maintenance division. You will be working out of our Birmingham office on one of our social housing contracts, delivering support to our residents.Key Accountabilities will include:Set up, undertake and manage the Tenant/Customer/Resident Liaison Service...

**The Role** **The Project** Responsibilities: - Liaise with the client customer services team and client call centre resolution team to respond to all escalated customer enquiries efficiently and take necessary action - Proactive approach to handling complaint alerts using initiative to resolve in a timely manner - Manage incoming complaint alerts and...