Education Quality Assurance Officer

2 weeks ago

Birmingham, United Kingdom General Dental Council Full time

Protecting patient safety is the primary function of the General Dental Council (GDC). One of the ways we achieve this is assuring dental education and training is both consistent and meets high quality standards.

As an Education Quality Assurance Officer at the GDC you will have the opportunity to further your expertise in quality assurance whilst making a valuable contribution to protecting patients and making a real difference to people’s lives.

In this key role you will manage the quality assurance of education and training programmes for dentists and dental care professionals. This includes assessing new course submissions, inspecting, and monitoring programmes to identify any potential risks to patient safety, and handling complaints about qualifications. The role also involves managing a team of education associates, providing leadership and advice to associates and educational providers, and drafting detailed inspection reports that will be published.

You will represent the GDC externally, build and maintain relationships with other team members and stakeholders, contribute to the design and implementation of changes to current and future quality assurance processes, and support the Head of Education Policy and Quality Assurance in carrying out other work to support the team.

Please note the role requires travel across the UK on a regular basis and managing the work of the inspection team throughout the duration of inspections, including out of hours.

**About you**
- Experience of working in a quality assurance role,
- working with quality assurance systems, education or within auditing.
- Experience of coordinating and leading teams using your strong interpersonal skills.
- Complaint handling experience.
- Effective communication skills along with analytical skills, capable in writing reports.
- IT knowledge and skills which will include strong competence in the use of CRM systems in addition to MS office.
- Strong planning and organisational skills, delivering to deadlines will complete your profile.

**About us**:
Our primary purpose is to protect patient safety and maintain public confidence in dental services. To achieve this, we register qualified dental professionals, set standards for the dental team, investigate complaints about dental professionals' fitness to practise, and work to ensure the quality of dental education.

Our work matters and so do our people. We are committed to providing a working environment that embraces and values diversity and inclusion by recruiting and strengthening our teams with team members from different backgrounds, life experiences and viewpoints. Equality and

diversity are not just words, they are what makes our teams strong and able to deliver. We want to be champions of diversity and to have a sense of belonging in the workplace, where everybody has the chance to contribute and to share what is important to them.

**How to apply**:

- The GDC is committed to equality and diversity. We encourage and support the recruitment, retention and career development of people from as wide a range as possible of ethnic, cultural and social backgrounds. _

**Job Types**: Full-time, Permanent

**Salary**: £32,906.00-£38,712.00 per year

Work Location: In person

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