Complaints Administrator

5 months ago


Birmingham, United Kingdom IPS Group Full time

**Salary**:
Up to £25,000 + Benefits
- **Location**:
Birmingham, West Midlands
- **Job reference**:
153122_1707496758

A Global insurance company is looking for a **Complaints Administrator** to join their team in the centre of **Birmingham**.

As a Complaints Administrator, you will be responsible for providing administrative support to the complaints team, **managing the complaints inbox**, and **taking ownership of all assigned complaints cases**.

You will also be required to build and nurture strong relationships with internal and external stakeholders.

We’re looking for someone who has **strong written and verbal communication** skills, **excellent customer service skills**, and ideally, previous experience of working within a complaint handling environment.

**Claire Angus**:

- 0121 392 9064



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