Complaints Handler
6 months ago
Customer Support Administrative Assistant
Role Description
- Must live in Birmingham or be able to commute to Birmingham
- Investigating and resolving customer complaints and disputes.
- Ensuring excellent customer experience resulting in fair outcomes.
- Arrange returns, exchanges, refunds, repairs and replacements
Experience Requirements
- Minimum 1 years customer service experience
- KnowLedge of Microsoft Software (e.g. Excel & Word), OneDrive & Outlook.
Personal Skills
- Team player with good communication skills and emotional intelligence
- Ability to work independently & professionally
- Hardworking & highly organised individual
- Ability to meet deadlines
- Ability to use initiative, stay calm under pressure and prioritise your own workload.
**Job Types**: Part time or Full time available - Permanent
**Job Type**: Part-time
**Salary**: From £10.42 per hour
**Benefits**:
- Casual dress
- Employee discount
- On-site parking
Schedule:
- 8 hour shift
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
Reference ID: Complaints Handler RJF
-
Complaints Handler
4 weeks ago
Birmingham, United Kingdom AJ FOX COMPLIANCE Full timeAre you an experienced complaints handler who has worked at a regulated firm? We are hiring a Complaints Advisor to join a Top 50 UK Law Firm! This is a hybrid role which will be based in their Birmingham office. In this role you will be exposed to a broad range of compliance matters including Data Protection, SRA and FCA regulations. The successful...
-
Complaints Handler
4 weeks ago
Birmingham, United Kingdom AJ FOX COMPLIANCE Full timeAre you an experienced complaints handler who has worked at a regulated firm? We are hiring a Complaints Advisor to join a Top 50 UK Law Firm! This is a hybrid role which will be based in their Birmingham office.In this role you will be exposed to a broad range of compliance matters including Data Protection, SRA and FCA regulations. The successful candidate...
-
Complaints Handler
1 month ago
Birmingham, United Kingdom AJ FOX COMPLIANCE Full timeAre you an experienced complaints handler who has worked at a regulated firm? We are hiring a Complaints Advisor to join a Top 50 UK Law Firm! This is a hybrid role which will be based in their Birmingham office.In this role you will be exposed to a broad range of compliance matters including Data Protection, SRA and FCA regulations. The successful candidate...
-
Complaints Handler
2 months ago
Birmingham, United Kingdom AJ FOX COMPLIANCE Full timeAre you an experienced complaints handler who has worked at a regulated firm? We are hiring a Complaints Advisor to join a Top 50 UK Law Firm! This is a hybrid role which will be based in their Birmingham office.In this role you will be exposed to a broad range of compliance matters including Data Protection, SRA and FCA regulations. The successful candidate...
-
Complaints Handler
2 months ago
Birmingham, United Kingdom AJ FOX COMPLIANCE Full timeAre you an experienced complaints handler who has worked at a regulated firm? We are hiring a Complaints Advisor to join a Top 50 UK Law Firm! This is a hybrid role which will be based in their Birmingham office.In this role you will be exposed to a broad range of compliance matters including Data Protection, SRA and FCA regulations. The successful candidate...
-
Legal Complaints Handler
4 weeks ago
Birmingham, United Kingdom AJ FOX COMPLIANCE Full timeAre you an experienced complaints handler who has worked at a regulated firm? We are hiring a Complaints Advisor to join a Top 50 UK Law Firm! This is a hybrid role which will be based in their Birmingham office. In this role you will be exposed to a broad range of compliance matters including Data Protection, SRA and FCA regulations. Liaising with fee...
-
Complaints Handler
2 months ago
Birmingham, UK, West Midlands, United Kingdom AJ FOX COMPLIANCE Full timeAre you an experienced complaints handler who has worked at a regulated firm? We are hiring a Complaints Advisor to join a Top 50 UK Law Firm! This is a hybrid role which will be based in their Birmingham office.In this role you will be exposed to a broad range of compliance matters including Data Protection, SRA and FCA regulations. The successful candidate...
-
Complaints Handler Specialist
3 weeks ago
Birmingham, Birmingham, United Kingdom AJ Fox Compliance Full timeJob OverviewWe are seeking a seasoned Complaints Handler to join our team at AJ Fox Compliance.This role involves working with fee earners to investigate complaints, ensuring compliance with policies, procedures, and regulatory obligations.Main Responsibilities:Liaising with fee earners to investigate complaints and resolve issues.Providing expert advice on...
-
Claims Complaints Handler
8 months ago
Birmingham, United Kingdom PIB Insurance Brokers Full timeJob Advert **The Role**: We are looking for a confident, energetic self-starter with strong interpersonal skills who is experienced in Claims functions, has good attention to detail and is resilient when challenged on change and improvement processes. Reporting to the Quality Assurance (QA) Manager, Specialty Division, the QA Audit and Complaint Handler...
-
Fleet Insurance Account Handler
4 weeks ago
Birmingham, United Kingdom Vermelo RPO Full timeThen we have an exciting new opportunity for you as a Motor Trade Account Handler within our friendly team based in Birmingham/Wakefield/Essex/ Peterborough/ Edinburgh As an Account Handler, you will provide quotations for new business, existing business, and renewals to assist the branch and be a point of reference for the trainees. The role requires...
-
Claims Handler
6 months ago
Birmingham, United Kingdom PIB Insurance Brokers Full timeJob Advert **The Role**: We have an exciting opportunity for an experienced Commercial insurance Claims Handler to join our friendly and busy Claims Team based in our Birmingham office. This role is very customer focussed, requiring you to provide an excellent claims service to our clients. Your proven claims handling experience within all classes of...
-
Claims Handler
6 months ago
Birmingham, United Kingdom PIB Insurance Brokers Full time**The Role**: We have an exciting opportunity for an experienced Commercial insurance Claims Handler to join our friendly and busy Claims Team based in our Birmingham office. This role is very customer focussed, requiring you to provide an excellent claims service to our clients. Your proven claims handling experience within all classes of commercial claims...
-
Insurance Account Handler
1 week ago
Birmingham, Birmingham, United Kingdom Vermelo RPO Full timeAbout the JobWe are seeking a skilled Motor Trade Account Handler to join our team at Vermelo RPO, based in various locations across the UK. As an Account Handler, you will be responsible for providing quotations for new business, existing business, and renewals, assisting the branch and serving as a point of reference for trainees.The ideal candidate will...
-
Insurance Account Handler
4 weeks ago
Birmingham, Birmingham, United Kingdom Vermelo RPO Full timeAbout the OpportunityWe are seeking a skilled and experienced Insurance Account Handler to join our team at Vermelo RPO.The ideal candidate will have a strong understanding of the UK insurance market, including trends, risks, and regulations.The role will involve providing quotations for new business, existing business, and renewals, as well as dealing with...
-
Motor Trade Account Handler
1 month ago
Birmingham, United Kingdom Vermelo RPO Full timeAbout the job Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as a Motor Trade Account Handler within our friendly team based in Birmingham/Wakefield/Essex/ Peterborough/ Edinburgh As an Account Handler, you will provide quotations for new business,...
-
Motor Trade Account Handler
4 weeks ago
Birmingham, United Kingdom Vermelo RPO Full timeAbout the job Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as a Motor Trade Account Handler within our friendly team based in Birmingham/Wakefield/Essex/ Peterborough/ Edinburgh As an Account Handler, you will provide quotations for new business,...
-
Motor Trade Account Handler
4 weeks ago
Birmingham, United Kingdom Vermelo RPO Full timeJob Description About the job Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as a Motor Trade Account Handler within our friendly team based in Birmingham/Wakefield/Essex/ Peterborough/ Edinburgh As an Account Handler, you will provide quotations...
-
Motor Trade Account Handler
1 month ago
Birmingham, United Kingdom Vermelo RPO Full timeAbout the job Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as a Motor Trade Account Handler within our friendly team based in Birmingham/Wakefield/Essex/ Peterborough/ Edinburgh As an Account Handler, you will provide quotations for new business,...
-
Motor Trade Account Handler
1 month ago
Birmingham, United Kingdom Vermelo RPO Full timeAbout the job Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as a Motor Trade Account Handler within our friendly team based in Birmingham/Wakefield/Essex/ Peterborough/ Edinburgh As an Account Handler, you will provide quotations for new business,...
-
Motor Trade Account Handler
4 weeks ago
Birmingham, United Kingdom Vermelo RPO Full timeAbout the job Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as a Motor Trade Account Handler within our friendly team based in Birmingham/Wakefield/Essex/ Peterborough/ Edinburgh As an Account Handler, you will provide quotations for new business,...