Complaints Handler
7 months ago
Customer Support Administrative Assistant
Role Description
- Must live in Birmingham or be able to commute to Birmingham
- Investigating and resolving customer complaints and disputes.
- Ensuring excellent customer experience resulting in fair outcomes.
- Arrange returns, exchanges, refunds, repairs and replacements
Experience Requirements
- Minimum 1 years customer service experience
- KnowLedge of Microsoft Software (e.g. Excel & Word), OneDrive & Outlook.
Personal Skills
- Team player with good communication skills and emotional intelligence
- Ability to work independently & professionally
- Hardworking & highly organised individual
- Ability to meet deadlines
- Ability to use initiative, stay calm under pressure and prioritise your own workload.
**Job Types**: Part time or Full time available - Permanent
**Job Type**: Part-time
**Salary**: From £10.42 per hour
**Benefits**:
- Casual dress
- Employee discount
- On-site parking
Schedule:
- 8 hour shift
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
Reference ID: Complaints Handler RJF
-
Complaints Handler
1 day ago
Birmingham, United Kingdom Pertemps Birmingham Commercial Full time**Customer Service Agent (Call Centre) for the complaints team** **Birmingham** **Immediate Start (on Monday 31st October)** **Ongoing Temporary positions** **£9.90 per hour** **Monday - Sunday (5 days out of 7 including weekend and bank holidays)** **About The Company**: A West Midlands Travel Company is looking to take on Complaints handler to join their...
-
Complaint Handler
6 days ago
Birmingham, United Kingdom Euro Parking Services Limited Full time**About Us** Euro Parking Services is an established Car Parking Management Company, with extensive and comprehensive experience in the UK parking control industry. We manage and operate in over 500 car parks across the UK, 24 hours a day and 365 days a year. As a **Complaint Handler** your responsibilities will include: - Coordinate office activities and...
-
Complaints Handler
6 days ago
Birmingham, United Kingdom Pertemps Birmingham Commercial Full time**Customer Service Agent (Complaints Handler/ Digital Online)** **Birmingham** **Immediate Start** **Ongoing Temporary positions** **£9.90 per hour** **Monday - Sunday (5 days out of 7 including weekend and bank holidays)** **About The Company**: A West Midlands Travel Company is looking to take on Call Advisor's to join their Digital team at peak season....
-
Senior Complaints Handler
7 months ago
Birmingham, United Kingdom Woodgate and Clark Full time**Our Opportunity**: Due to continued growth, we’re looking for our next **Senior Complaints Handler** to complement and support our clients, customers and colleagues through the UK. With the leadership and support of our Complaints Manager, you will be responsible for co ordinating claims related complaint responses ensuring compliance with regulatory...
-
Water Ombudsman Complaints Handlers
1 day ago
Birmingham, United Kingdom Huntswood Full timeHuntswood is looking for experienced utilities complaint handlers, with experience of dealing with complex Ombudsman level water complaints, to support one of our existing clients in an ongoing project. **Location**: Working from Home **Start Date**: ASAP **Rate**: £155 per day **Shift**: Monday to Friday 9am to 5:30pm - This is a highly targeted role. You...
-
Compliance and Complaints Officer
6 days ago
Birmingham, United Kingdom Extra Recruitment Limited Full timeExtra Recruitment are currently recruiting for a Compliance Officer and Complaints Handler for our clients in Birmingham. This is a hybrid position, which will partly based in the Birmingham branch. Key Responsibilities of Compliance Officer and Complaints Handler: Report to the Head of Compliance, helping with developing, delivering and also reporting on...
-
Claims Handler
1 week ago
Birmingham, United Kingdom Huntress Full timeClaims Handler - Birmingham £25,000 Our client is seeking a Claims Handler to join their Life Insurance team. This position had arisen due to growth. **Responsibilities**: - Manage the claims process, ensuring the claims log is updated and deadlines met - Review and prepare appropriate responses to customer complaints - To make analytical decisions in...
-
Claims Handler
7 days ago
Birmingham, United Kingdom Huntress Full time**Claims Handler (Life Insurance) - Central Birmingham** **£27,000** **Seeking to move from a large corporate company? Our client, an exciting growing business within the insurance industry, are opening brand new offices in central Birmingham.** Our client is seeking a Claims Handler to join their Life Insurance team. This position had arisen due to...
-
Complaints Advisor
5 days ago
Birmingham, United Kingdom Interaction Recruitment Full timeAre you looking to continue your career in Customer Service and help provide excellent service to a wide range of customers? Interaction Recruitment are excited to be partnering with an amazing client in Birmingham, who are looking for Complaint Handlers to join their ever-growing team. **!! OPPORTUNITY FOR HYRBRID WORKING AFTER 6 MONTHS OF WORKING !!** -...
-
Team Manager
3 days ago
Birmingham, United Kingdom Sigma Connected Full time**Team Manager - Complaints Team** We have a fantastic opportunity to join Middle Office Complaints as a Team Manager to support the team to improve and maintain their performance for customer complaints within ScottishPower. **About you**: You will be a natural people leader with experience of leading a team, have a passion for complaint resolution and...
-
Call Handler
6 days ago
Birmingham, United Kingdom Service Care Full timeService Care Solutions are currently recruiting for a Band 3 NHS Patient Relations Call Handler to work within the University Hospitals of Birmingham on a 3 month ongoing temporary agency contact. **Hours** 37.5 hours per week (Monday-Friday) **Rates** £12.03 PAYE paid weekly through direct engagement Subject to Holidays and Pension payments **Main...
-
Liability Claims Handler
5 days ago
Birmingham, United Kingdom Adjusting Appointments Limited Full time**Liability Claims Handler** - Birmingham Hybrid working - up to £32k per annum plus bonus, pension, DIS and free parking. One of the UK's largest specialist Loss Adjusting and Claims management companies who have an excellent reputation within the Industry are now seeking an experienced Liability Claims Handler to join their vastly experienced Corporate...
-
Liability Claims Handler
5 days ago
Birmingham, United Kingdom Adjusting Appointments Limited Full time**Liability Claims Handler - Birmingham Hybrid working - up to £32k per annum plus bonus, pension, DIS and free parking** One of the UK’s largest specialist Loss Adjusting and Claims management companies who have an excellent reputation within the Industry are now seeking an experienced Liability Claims Handler to join their vastly experienced TP team....
-
Commercial Insurance Claims Handler
3 days ago
Birmingham, United Kingdom Cameron James Full time**Insurance Commercial Claims Handler - Edgbaston Birmingham** **Salary to £35,000 DOE + Bonus and Benefits** Due to continued growth and expansion our client who is a leading Independent Broker is now looking for a commercial claims handler to add to the existing team You will provide a comprehensive claims reporting, chasing and advice service to...
-
Large Loss Claims Handler
7 days ago
Birmingham, United Kingdom Pearson Whiffin Recruitment Ltd Full time**Large Claims Loss Handler** **£35k plus £4800 per annum car allowance** **Field based Remote Working** **COVERING THE MIDLANDS** To manage a portfolio of Large or Complex claims ensuring customers receive excellent service whilst managing claims costs and expenses within the scope of the insurance policy. **Duties**: - Effective day to day...
-
Claims Handler
7 months ago
Birmingham, United Kingdom PIB Insurance Brokers Full timeJob Advert **The Role**: We have an exciting opportunity for an experienced Claims Handler to join our Claims Team based in our Birmingham office. This role is very customer focussed, requiring you to provide an excellent claims service to our clients. Your proven claims handling experience within all classes of commercial claims will allow you to ensure...
-
Claims Handler
7 months ago
Birmingham, United Kingdom PIB Insurance Brokers Full timeJob Advert **The Role**: We have an exciting opportunity for an experienced Property & Casualty Claims Handler to join our Claims Team based in our Birmingham office. This role is very customer focussed, requiring you to provide an excellent claims service to our clients. Your proven claims handling experience within Commercial Property & Casualty will...
-
Large Loss Claims Handler
1 week ago
Birmingham, United Kingdom Multi Trades Recruitment Limited Full timeMulti-Trades Recruitment is looking for a Large loss claims handler for a well-established company in MIDLANDS. **About you**: - Excellent organizational skills. - Helpfulness and a passion for customer service. - Driven and enthusiastic - meets or exceeds targets. - Empathy and understanding. - Confident and professional attitude. - Excellent...
-
Large Loss Claims Handler
6 days ago
Birmingham, United Kingdom Multi Trades Recruitment Limited Full timeMulti-Trades Recruitment is looking for an Large loss claims handler for a well-established company in BIRMINGHAM. **About you**: - Excellent organisational skills. - Helpfulness and a passion for customer service. - Driven and enthusiastic - meets or exceeds targets. - Empathy and understanding. - Confident and professional attitude. - Excellent...
-
Non-conformance Advisor
5 days ago
Birmingham Business Park, United Kingdom Groomfield Recruitment Ltd Full timeComplaints Handler Groomfield Recruitment are delighted to be supporting our growing client based on the Birmingham Business Park with the recruitment of a Complaints Handler. The role is to support growth of the business and will be a permanent position with growth from within. You will be working to ensure that all processes are carried out to the...