Complaints/customer Experience Assistant

Are you a people person who is passionate about providing exceptional customer experience? After a review of our operational practices, we are thrilled to announce an exciting opportunity to welcome four new Customer Experience Assistants to our growing team! These roles are offered on a 12-month fixed term contract/secondment to work in our new...

Job Description We are looking for a Complaints and Customer Experience Lead to join our team! About Unity Trust Bank plc Unity is a specialist business bank with a difference. Unity supports SMEs and organisations that share its values in wanting to contribute to positive economic, social and environmental change. We operate throughout the UK, with...

Are you passionate about driving standards to provide an excellent customer experience?We are currently looking for a Customer Experience Assistant to join our growing team on a 12-month fixed term contract/secondment.In this diverse role, you will be a key point of contact for all incoming contact for the Customer Experience team from both internal and...

**Are you passionate about driving standards to provide an excellent customer experience?** We are currently looking for a Customer Experience Assistant to join our growing team on a **12-month fixed term contract/secondment.** In this diverse role, you will be a key point of contact for all incoming contact for the Customer Experience team from both...

_Complaints Officer _ A great opportunity for an experienced individual looking to be involved in a successful growing social housing business which is very focused on ‘’making a difference’’. **Our Organisation**: Reliance Social Housing C.I.C (RSH) is a not-for-profit registered provider of social housing, regulated by Homes England. Registered in...

We are seeking a Customer Assistant to join our team. As a Customer Assistant, you will play a vital role in providing exceptional customer service and support to our clients. **Duties**: - Assist customers with inquiries and product information - Provide prompt and courteous service to ensure customer satisfaction - Handle customer complaints or concerns...

Fully Remote - 3 Months Temporary **About Our Client**: My client is a large housing association looking for a temporary Complaints Officer to join their organisation for a minimum of 3 months. Act as the first point of contact for formal complaints in the organisationEnsure that complaints are dealt with in line with the Ombudsman's requirements and...

We are seeking a Customer Assistant to join our team. As a Customer Assistant, you will play a crucial role in providing exceptional customer service and support to our clients. This position requires excellent communication skills, strong organizational abilities, and the ability to effectively manage time. **Duties**: - Assist customers with inquiries...

**Customer Experience Manager** Birmingham Full Time - Monday Would you like to be part of a strong leadership team? Are you passionate about streamlining processes, implementing new ideas of working and customer care? Gleeson Recruitment Group are recruiting for a Customer Experience Manager to work for a business that creates some of the worlds finest...

We have a new exciting role for a Quality Assistant - Customer Satisfaction representative to join our team. **Purpose of Job**: Become part of the Quality team by primarily being actively involved in controlling, investigating, resolving, and closing customer complaints. **Core duties including Operations and Administrative**: - Initiating customer...

We are seeking a Customer Assistant to join our team. As a Customer Assistant, you will be responsible for providing exceptional customer service and support to our clients. You will assist customers with inquiries, resolve issues, and ensure a positive experience. **Responsibilities**: - Greet and assist customers in a friendly and professional manner -...

We are seeking a Customer Assistant to join our team. As a Customer Assistant, you will play a crucial role in providing exceptional customer service and support to our clients. This is a great opportunity for individuals who enjoy working in a fast-paced environment and have strong communication skills. **Responsibilities**: - Assist customers with...

The post holder will provide confidential and comprehensive administrative support to the Complaints team ensuring that the needs of the service are met. The post holder will support the team in ensuring complaints are responded to effectively, efficiently and sensitively whilst meeting all statutory requirements and supporting the Trust's governance...

Customer Service Advisor Hybrid Working - Birmingham Based £22,000 - £23,000K Shifts Between 7am - 7pm What we expect from you: - Excellent English, spoken and written - Customer Service Experience - Experience working with Amadeus is a plus but not at all a requirement. - Proven experience going above and beyond to provide an amazing service that helps...

**About Us** Euro Parking Services is an established Car Parking Management Company, with extensive and comprehensive experience in the UK parking control industry. We manage and operate in over 500 car parks across the UK, 24 hours a day and 365 days a year. As a **Complaint Handler** your responsibilities will include: - Coordinate office activities and...

Immediate start - Great organisation and benefits package **About Our Client**: This organisation is a prominent figure in the business services industry, employing over 500 dedicated individuals across the UK. Based in Birmingham, the company has a solid reputation for its commitment to customer excellence. - Act as a dedicated point of contact for Key...

Immediate start - Great organisation and benefits package **About Our Client**: This organisation is a prominent figure in the business services industry, employing over 500 dedicated individuals across the UK. Based in Birmingham, the company has a solid reputation for its commitment to customer excellence. - Act as a dedicated point of contact for Key...

**Introduction**: **Elis is an international multi-service provider, offering têxtile, hygiene and facility services solutions. Present in Europe and Latin America, we are an authority in most of the 29 countries in which we operate, employing 52,000 professionals at 440 production and services centres; this is a great opportunity to join a company that...

**Purpose of the Role** **Fixed Term Contract for 26 weeks** To assist with the smooth running of the shopping centre and to assist with all emergency situations when they occur. This includes providing visible mall support within the Centre, handling enquiries and customer concerns, hiring of Fun Buggies and wheelchairs, and the sale of Merry Hill Gift...

**_This role is being advertised by Savills Management Resources (SMR) a wholly owned entity of Savills (UK) Limited but a separate employing entity which is not accredited by Real Living Wage Foundation._** **Purpose of the Role** To assist with the smooth running of the shopping centre and to assist with all emergency situations when they occur. This...