Customer Assistant
3 weeks ago
We are seeking a Customer Assistant to join our team. As a Customer Assistant, you will play a crucial role in providing exceptional customer service and support to our clients. This is a great opportunity for individuals who enjoy working in a fast-paced environment and have strong communication skills.
**Responsibilities**:
- Assist customers with inquiries, concerns, and requests in a friendly and professional manner
- Provide product information and recommendations to customers
- Process customer orders accurately and efficiently
- Upsell additional products or services to customers
- Handle customer complaints or issues with patience and empathy
- Collaborate with team members to ensure customer satisfaction
**Skills**:
- Organizational skills: Ability to prioritize tasks and manage time effectively
- Upselling: Proficiency in promoting additional products or services to customers
- Communication skills: Excellent verbal and written communication skills to effectively interact with customers and team members
- Basic math skills: Ability to perform basic calculations for transactions
- Sales skills: Ability to sell products or services effectively
- Phone etiquette: Professional phone manner when interacting with customers
**Job Types**: Full-time, Permanent
**Salary**: From £25,380.92 per year
**Benefits**:
- Company events
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to Commute:
- Birmingham (preferred)
Work Location: In person
Application deadline: 14/03/2024
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