Customer Assistant
2 weeks ago
We are seeking a Customer Assistant to join our team. As a Customer Assistant, you will play a crucial role in providing exceptional customer service and support to our clients. This position requires excellent communication skills, strong organizational abilities, and the ability to effectively manage time.
**Duties**:
- Assist customers with inquiries and product information
- Provide prompt and friendly service to ensure customer satisfaction
- Handle customer complaints or issues with professionalism and empathy
- Up sell products or services to maximize sales opportunities
- Collaborate with team members to achieve department goals
**Skills**:
- Excellent time management skills to prioritize tasks effectively
- Strong communication and interpersonal skills
- Ability to sell products or services and meet sales targets
- Knowledge of phone etiquette and professional customer service practices
Join our team as a Customer Assistant and contribute to creating an exceptional customer experience.
**Salary**: From £24,973.00 per year
**Benefits**:
- Company events
- On-site parking
- Paid volunteer time
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Birmingham: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 21/03/2024
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