Customer Relationship Assistant

2 weeks ago


Birmingham, United Kingdom Page Personnel Full time

Immediate start
- Great organisation and benefits package

**About Our Client**:
This organisation is a prominent figure in the business services industry, employing over 500 dedicated individuals across the UK. Based in Birmingham, the company has a solid reputation for its commitment to customer excellence.
- Act as a dedicated point of contact for Key Accounts, clients, to enhance and build customer relationships.
- Correspond with support manager and provide findings.
- Analyse lost business and complaint management.
- Provide exceptional customer service to our valued clients.
- Manage and maintain customer accounts to ensure customer satisfaction.
- Work closely with the customer service team to deliver excellent service.
- Respond to client queries in a timely and professional manner.
- Contribute to team meetings and share best practices for customer service.
- Ensure a high level of client retention and satisfaction.
- Identify opportunities to improve processes and customer experience.
- Collaborate with other departments to resolve customer issues effectively.

**The Successful Applicant**:
A successful Customer Relationship Assistant should have:

- Customer and solution focused.
- Experience in a customer-facing role within the business services industry.
- Excellent communication and interpersonal skills.
- Strong analytic skills
- Excellent attention to detail.
- A customer-centric approach and a commitment to providing excellent service.
- A positive attitude and the ability to work effectively as part of a team.
- Proficiency in using customer relationship management (CRM) software.

**What's on Offer**:

- An estimated salary range of £28,000 - £30,000 per annum.
- Generous holiday leave package.
- A positive, team-oriented company culture.
- A chance to be part of a well-established company in the business services industry.
- Opportunities for professional growth and career advancement in Birmingham.

We encourage individuals who are passionate about customer relationships and want to make a difference in our company to apply.



  • Birmingham, United Kingdom Elis Full time

    Elis is an international multi-service provider, offering têxtile, hygiene and facility services solutions. Present in Europe and Latin America, we are an authority in most of the 29 countries in which we operate, employing 52,000 professionals at 440 production and services centres; this is a great opportunity to join a company that supports their...


  • Birmingham, United Kingdom Winner Recruitment Full time

    ?? Exciting Opportunity Alert! Join Us as a Client Relationship Assistant! ??Job Title: Client Relationship AssistantSector: Legal PracticeLocation: Edgbaston, BirminghamSalary: Circa £24k (Negotiable)Hours: 9.00am 5.00pm Mon-FriBenefits: Pension Scheme, Health Cash Plan, Personal Development Plans, Paid Professional Subscriptions, Wellbeing Services, 33...


  • Birmingham, United Kingdom CONNECTED L GROUP Full time

    Are you passionate about fostering meaningful client connections and driving exceptional experiences? Join our team as a Client Relationship Executive, where you'll play a pivotal role in building and maintaining strong client relationships. We're seeking an individual with excellent communication skills, a knack for problem-solving, and a dedication to...


  • Birmingham, United Kingdom THC Recruitment Full time

    **Asset Finance - Relationship Manager** **Birmingham** **Excellent salary bonus and benefits** Working for a prestigious lender we are seeking an Asset finance sale professional ideally with 3/5 successful years in a similar field-based leasing sales role. You will be: - Experienced in pricing, structuring, and negotiating asset finance transactions...


  • Birmingham, United Kingdom Fm Bank Full time

    Description Job Summary This position is the “Customer Ambassador” for the bank with the overall purpose of providing exceptional service to our customers who prefer face-to-face interaction with the bank. This position will have a thorough understanding of the customer’s transaction requirements and be able to effectively communicate all available...

  • Customer Assistant

    7 days ago


    Birmingham, United Kingdom M&S Full time

    **Summary** Customer Assistant Working Pattern Sunday 1400-1800 Friday 1730-1800 **All the details** **Customer Assistant** **Working Pattern** Sunday 1400-1800 Friday 1730-1800 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting...


  • Birmingham, United Kingdom Iidem Full time

    Customer Service and Sales AssistantTo start our new year, we are actively seeking proactive individuals who are motivated by achieving results and are passionate to get into the sales industry. If you have a passion for collaborating with high-performers and possess the skills to develop and sustain outstanding customer relationships, we would be thrilled...


  • Birmingham, United Kingdom Corporate Recruitment Solutions Full time

    **Location: Home-based role** **Salary: Competitive plus strong benefits** **About the Role** Our client is a fully independent Challenger Bank with established track record, proposition, footprint & liabilities/lending book. Due to continued growth they have a brand-new role for an experienced Relationship Manager with a background in Deposits Ttacquire,...

  • Customer Assistant

    6 days ago


    Birmingham, United Kingdom Channel Partners Marketing Full time

    We are seeking a customer sales assistant to join our team in Birmingham! **Responsibilities**: - Greet customers and provide excellent customer service - Assist customers in finding products and making purchasing decisions - Answer customer inquiries and resolve any issues or complaints - Collaborate with team members to achieve sales...

  • Customer Assistant

    4 weeks ago


    Birmingham, United Kingdom Wit Corporation Ltd Full time

    **About us** Wit Corporation Ltd is a small business in Birmingham. We are professional, agile, and our goal is to complete on our client's brief with a whatever it takes attitude. Our work environment includes: - Modern office setting - Company perks - Casual work attire - Safe work environment - Lively atmosphere - Regular social events We're...


  • Birmingham, United Kingdom NatWest Group Full time

    Customer Service & Operations, Customer Relationship Management Apprentice - Birmingham, United Kingdom- Apprenticeship- Full Time#R-00232825

  • Customer Assistant

    4 weeks ago


    Birmingham, United Kingdom Wit Corporation Ltd Full time

    **About us** Wit Corporation Ltd is a small business in Birmingham. We are professional, agile, and our goal is to complete on our client's brief with a whatever it takes attitude. Our work environment includes: - Modern office setting - Company perks - Casual work attire - Safe work environment - Lively atmosphere - Regular social events We're...

  • Customer Assistant

    7 days ago


    Birmingham, United Kingdom M&S Full time

    **Summary** Customer Assistant Working Pattern: Sunday 07:00-11:00 Monday 17:30-21:30 **All the details** **Working Pattern** Sunday 07:00-11:00 Monday 17:30-21:30 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant...


  • Birmingham, United Kingdom Make Agency Ltd Full time

    Are you passionate about fostering meaningful client connections and driving exceptional experiences? Join our team as a Client Relationship Executive, where you'll play a pivotal role in building and maintaining strong client relationships. We're seeking an individual with excellent communication skills, a knack for problem-solving, and a dedication to...


  • Birmingham, United Kingdom Residential Living Recruitment Full time

    A customer facing role working within a Luxury Residential Build to Rent Development. Are you interested in progressing your career in the Build to Rent sector with a fast paced, continuously growing organisation? - This is a great opportunity for you to be part of the opening team of a brand-new site! **Salary**:£28,000 per annum plus Bonus **Job...

  • Quality Assistant

    5 days ago


    Birmingham, United Kingdom Hydrapower Dynamics Ltd Full time

    We have a new exciting role for a Quality Assistant - Customer Satisfaction representative to join our team. **Purpose of Job**: Become part of the Quality team by primarily being actively involved in controlling, investigating, resolving, and closing customer complaints. **Core duties including Operations and Administrative**: - Initiating customer...

  • Quality Assistant

    4 weeks ago


    Birmingham, United Kingdom Hydrapower Dynamics Ltd Full time

    We have a new exciting role for a Quality Assistant - Customer Satisfaction representative to join our team. **Purpose of Job**: Become part of the Quality team by primarily being actively involved in controlling, investigating, resolving, and closing customer complaints. **Core duties including Operations and Administrative**: - Initiating customer...


  • Birmingham, United Kingdom Midlands Arts Centre Full time

    We are recruiting for a customer service assistant to join our catering department on a variable hour contract with around 20 hours per week dependent on business requirements. **Principal Purpose of Post** To ensure the highest level of customer service is achieved at all times to all customers of MAC and MAC user groups. **Key...


  • Birmingham, United Kingdom Bloom Partners Marketing Full time

    **About us** Bloom Partners Marketing is a small business in Birmingham. We are professional, rewarding and collaborative. Our work environment includes: - Modern office setting - Casual work attire - Regular social events - Company perks We are looking for an enthusiastic and driven Customer Service Assistant to join our team on a full-time basis in...

  • Customer Assistant

    3 weeks ago


    Birmingham, United Kingdom Morrisons Full time

    Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. It’s why our customers keep coming back for more. It’s challenging and fast-paced in our customer café, you'll prepare and serve fresh meals and snacks and maintain attractive displays throughout the day. You will work...