Imaging Admin/reception Officer

6 months ago


London, United Kingdom Whittington Health NHS Trust Full time

Imaging Admin/Reception Officer - Band 3

Contract 1 Full-time role 37.5 hours per week.

The post holder will provide a full clerical and receptionist service supporting multidisciplinary staff in the Imaging Department within the operating hours of 8-8pm Monday to Saturday.

The post holder will be responsible for using the IT systems to ensure timely and accurate data is recorded for patients accessing the service.

The post holder will carry out his/her duties in such a way as to make a direct and positive contribution to the organisation of work identified and ensure confidentiality is maintained at all times.

To provide a welcoming and efficient reception service by greeting patients, visitors and staff accessing the Imaging Department.

Book appointments and manage cancelations and update patient details.

To work on rotation through the admin key areas of the department.

Registration/booking of patients by hospital procedure of all new and existing attenders to the department.

Sorting of all referrals into the correct modality and urgency, ensuring all requests forms are stamped and put on the referrals list, ensuring all forms are put in the correct place.

To calculate when scan appointments are required, taking into account the varying criteria for each type of appointment and timelines such as Estimated Due Date.

To work unsupervised, manage and prioritise own work load within occupational guidelines.

Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.

The post holder will provide a full clerical and receptionist service supporting multidisciplinary staff in the Imaging Department within the operating hours of 8-8pm Monday to Saturday.

You will be responsible for using the IT systems to ensure timely and accurate data is recorded for patients accessing the service

The post holder will carry out his/her duties in such a way as to make a direct and positive contribution to the organisation of work identified and ensure confidentiality is maintained at all times.


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