Reception/admin

7 months ago


London, United Kingdom Nuffield Health Full time

HEAD OFFICE
Reception/Admin

RECEPTION/ADMIN

Nuffield Health at St Bartholomew’s Hospital | Permanent | Full time

**Join Nuffield Health at St Bartholomew’s Hospital**: The City of London’s only independent hospital, situated next to St Bartholomew’s NHS hospital. Nuffield Health at St Bartholomew’s Hospital will be our flagship centre for cardiac services and will also provide a full range of surgical and medical services, that include orthopedics, oncology, general surgery, gynecology, and urology surgery.

**The new hospital consists of**:
48 inpatient and day case bedrooms

28 consultation rooms

Three digital operating theatres

Cardiac catheterization lab

Specialist intensive care beds

8 bay Oncology Day unit

Endoscopy and minor ops theatre

Full diagnostic imaging suite including MRI, CT, ultrasound, mammography and general X-ray.

We have an exciting opportunity for additional experienced Admin and Reception Assistants to join our brand-new team in London. Operationally responsible for the organization, management and support of the reception function within the inpatient and/or Outpatient building you will also be the “face “of the department and first point of contact for many of our consultants, patients visitors attending the hospital.

We will expect you to actively contribute to service development, and to help identify opportunities for service improvement. This will include general reception duties, enquiry handling, collection of card payment if required, as well as patient arrival & discharge details & support with follow-up appointments & outcome recording as necessary.

As the building has several floors there will be reception/admin assistants in various key ward areas as well as the main desk - supporting inpatients, theatres and imaging departments so flexibility to work within different areas will be a bonus.

You will ideally have some experience working in a similar. Along the way, you will build strong relationships with consultants, hospital senior leaders, a wide range of healthcare professionals and, of course, patients. Working collaboratively alongside the clinical management teams, you will ensure patients benefit from the best possible service while supporting efficient and streamlined business processes.

**Your role will include**:
Booking patient appointments.

Meeting and greeting patients.

Taking telephone enquiries.

Ensuring billing is accurate and transparent.

Working collaboratively with the clinical team and wider hospital team.

Support clinical admin processes.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From free private healthcare to gym membership, a cycle to work scheme and more. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

It starts with you.

Ready to bring out the specialist in you?


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