Call Centre Agent- Work From Home

3 weeks ago


Newcastle upon Tyne, United Kingdom Interaction Recruitment Full time

**Reference**
408536

**Salary**
£9.50 - £9.50/hour

**Job Location**:

- United Kingdom - England - North East England - Tyne and Wear - Newcastle upon Tyne

**Job Type**
Permanent

**Posted**
06 January 2023

**Customer Service Advisor - Working From Home**

*** Must be based in Newcastle & surrounding areas**

**Role Profile**

January Start Dates Available

100% Home Based role

**Contract**: Temporary Ongoing, 37.5 hours per week

**Working Hours**: Flexible Monday - Friday 8am-6pm; **No weekends**

**Paid Training**: 1 week of full time training 9am - 5pm (Home based Training)

**Hourly Rate**: £9.50

**Role Overview**

We are looking for confident, energetic individuals for a Customer Service role in the Newcastle area. This is an inbound Customer Service role, with no Sales

As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience.

Our client is looking for a confident communicator.

This is an amazing opportunity with possibilities of progression and growth.

**Responsibilities**
- Build rapport with customers in a consultative manner
- Listen to the customer's needs to ensure a positive and unique solution to their queries
- Provide exceptional customer service by demonstrating in-depth knowledge of the services the company provides
- Ensure all administration is completed accurately

**Customer Service Experience is required for this position.**

INDCCP

**Contact information**:
Charlotte Trask



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