Customer Service Advisor
2 weeks ago
**Reference**
420504
**Salary**
£10.42 - £10.42/hour
**Job Location**:
- United Kingdom - England - North East England - Tyne and Wear - Newcastle upon Tyne
**Job Type**
Permanent
**Posted**
17 April 2023
**Customer Service Advisor - Working From Home**
*** Must be based in Newcastle & surrounding areas**
**Multiple start dates throughout May and June**
**Role Profile**
100% Home Based role
**Contract**: Temporary to Permanent, 37.5 hours per week
**Working Hours**: Flexible Monday - Friday 8am-6pm; **No weekends**
**Paid Training**: 1 week of full time training 9am - 5pm (Home based Training)
**Hourly Rate**: £10.42
**Role Overview**
We are looking for confident, energetic individuals for a Customer Service role in the Newcastle area. This is an inbound Customer Service role, with no Sales
As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience.
Our client is looking for a confident communicator.
This is an amazing opportunity with possibilities of progression and growth.
**Responsibilities**
- Build rapport with customers in a consultative manner
- Listen to the customer's needs to ensure a positive and unique solution to their queries
- Provide exceptional customer service by demonstrating in-depth knowledge of the services the company provides
- Ensure all administration is completed accurately
**Customer Service Experience is required for this position.**
INDCCP
**Contact information**:
Emma Moorhouse
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