Night Customer Service Assistant/supervisor

6 months ago


Cambridge, United Kingdom Luxury Leisure Full time

Job Role: Night Customer Service Assistant/ Supervisor

Hours per week: 20 (2x Night Shift)

Hourly rate: £12.00 - £14.00

Shift pattern (if applicable): Night Shift. You must be able to work the Night Shift from 10pm - 8:30 am. You must be fully flexible to work a minimum of 2 shifts per week, every Friday and Saturday night.

** This is a fixed shift pattern for EVERY Friday and Saturday Night**

If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those times.

Hit the Jackpot on an exciting new career with Admiral
- Would you like to join Admiral, the _**market-leading company**_ _in the adult gaming industry across the UK and beyond?_

Here at Admiral we are a large scale organisation, with our main business being adult gaming centres, including slot machines. Within a number of these venues we also have our tanning company, Kwik Tan, providing a range of sunbed options for customers up and down the country. We also have family friendly entertainment centres located at coastal areas across the UK.

As an **ever expanding** business, we pride ourselves in offering outstanding services for both customers and business partners, as we are also a leading provider of arcade and slot entertainment via our parent company, the esteemed Novomatic.

Our Night Customer Service Assistant/Supervisor roles are designed to provide additional responsibilities and duties when needed. You could be opening or closing a venue or access point, as well as supervising staff on shift in management or supervisor absence. Although all of our roles have cash handling elements to them, you may also be required to carry and distribute change from the master float to staff members.

By delivering excellent customer service, you will play an integral role in the night to night running of our venue. Once you have completed your training, You could be:

- Promoting our excellent offers, promotions and events.
- Providing refreshments and snacks to our customers.
- Recommending games and alternative machines to our customers, using your product knowledge gained through our training programme.
- As a coin based business, handling cash is a big part of our teams daily duties, therefore you will be expected to provide customers with change.

As a Night Customer Service Assistant/Supervisor you also have the potential to be the most senior member of staff on duty and therefore additional responsibilities may apply.

With us operating within the gambling industry, there is an element of ID checking, as we operate a challenge 25 policy across all of our venues, as well as complying with and following strict gambling legislation.
- Who are we looking for?_

Firstly, as a company in the gambling industry, we need all staff and applicants to be **18 or above**.
- So, what’s in it for you?_
- Job Security due to our ever expanding business
- We pay above the National Living Wage regardless of age
- Overtime available.
- The opportunity to earn bonuses and recognition for going the extra mile.
- Enhanced Maternity and Paternity packages.
- Employee Development Programme available.
- Employee Assistance Programme. - Access to a confidential 24hr Health Assured helpline
- Life Assurance - 3 x annual salary
- HAPI App discounts - retail, travel, cinema etc.
- Annual Shoe Allowance
- Discount on Tanning, Lotions and Gym Membership
- Access to a generous refer a friend programme
- What happens now?_

Please view our Recruitment Data Privacy Notice which is on our Company website.

OPS3CSA

**Job Types**: Part-time, Permanent

Pay: £12.00-£14.00 per hour

Expected hours: 20 per week

**Benefits**:

- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- Life insurance
- Referral programme
- Store discount

Schedule:

- 10 hour shift
- Every weekend
- Night shift
- Weekend availability
- Weekends only

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Cambridge, CB2 3HX: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- You must be able to work the Night Shift from 10pm - 8:30 am, EVERY Friday and Saturday Night. Are you able to do this?
- Due to Licensing Laws, we require all members of staff to be aged 18 and over. Are you over the age of 18?
- If successful, you will be required to complete a DBS check. Are you comfortable doing this?

Work Location: In person



  • Cambridge, United Kingdom Luxury Leisure Full time

    Job Role: Customer Service Assistant/ Supervisor Hours per week: 32 (4 SHIFTS) Hourly rate: £12.00 - £12.50. Shift pattern (if applicable): Morning (8am - 4pm) and Evening (4pm - 10pm) Shifts. You must be fully flexible from Monday - Sunday to work a minimum of 4 shifts per week. If working between the hours of 11pm and 6am, you will receive an...


  • Cambridge, United Kingdom Luxury Leisure Full time

    Job Role: Customer Service Assistant/ Supervisor Hours per week: 32 (4 SHIFTS) Hourly rate: £12.00 - £12.50. Shift pattern (if applicable): Morning (8am - 4pm) and Evening (4pm - 10pm) Shifts. You must be fully flexible from Monday - Sunday to work a minimum of 4 shifts per week. If working between the hours of 11pm and 6am, you will receive an...


  • Cambridge, Cambridgeshire, United Kingdom John Lewis & Partners Full time

    Job DescriptionWe are looking for a Customer Service Supervisor to join our Catering Team. The ideal candidate will have experience in a customer-facing role and be able to provide guidance and support to colleagues to deliver exceptional customer service.Key Responsibilities:To lead and manage a team of Partners to deliver exceptional customer serviceTo...


  • Cambridge, United Kingdom Harold Homes Customer Care Full time

    **About us** We are professional, agile, and our goal is to Provide excellent customer service. Our work environment includes: - Modern office setting - Work-from-home days **Responsibilities**: - Provide customer service support in a timely and professional manner. - Assist customers with product selection and troubleshooting. - Resolve customer...


  • Cambridge, Cambridgeshire, United Kingdom whitbread Full time

    Nights Customer Service AmbassadorWe are looking for a highly skilled and experienced customer service professional to join our Nights Team as a Customer Service Ambassador. As a key member of our team, you will be responsible for providing exceptional customer service to our overnight guests, ensuring their stay is comfortable and enjoyable.Your primary...


  • Cambridge, United Kingdom Cineworld Group Plc Full time

    **Customer Service Assistant - Arts Picturehouse, Cambridge**: Location Cambridge Business Area: Picturehouse Cinemas Job type: Part Time Contract **Salary**: 10.68 Contact name: Lorcan Job ref: 062399 Published: about 3 hours ago Startdate: 01/09/23 **Vacancy** Be part of a warm and welcoming alternative cinema team in the centre of historic...


  • Cambridge, Cambridgeshire, United Kingdom Eurocell Group PLC Full time

    Job DescriptionEurocell Group PLC is seeking an experienced Trade Branch Supervisor to lead our day-to-day branch operations and provide exceptional customer service.Role OverviewThe successful candidate will be hands-on, lead by example, and work closely with the Branch Manager in ensuring excellence in customer service, operational standards, and Branch...


  • Cambridge, United Kingdom The Salisbury Arms Full time

    We are looking to grow the crew at the **Salisbury Arms, Tenison Road, Cambridge..!!** We are a quirky neighbourhood pub that specializes in artisan pizza and other fresh dishes along with great beers from Brewpoint our brewery in Bedford.. Tie that in with fun events, quiz nights, live music and games and you have a very fun and exciting place to...


  • Cambridge, Cambridgeshire, United Kingdom One Retail Full time

    **Role Overview:**We are seeking an experienced Cafe Supervisor to join our team in a major High Street location. As a member of our team, you will be responsible for ensuring the smooth operation of our cafe, managing a team of staff, and delivering excellent customer service.Responsibilities:Supervising a team of staffManaging inventory and stock...

  • Sia Door Supervisor

    6 months ago


    Cambridge, United Kingdom Focus Security Full time

    We are looking for an assertive, conscientious HEAD DOOR SUPERVISOR. Previous experience would be preferred. We are recruiting a SIA licensed Head Door Supervisor for one of the most popular licensed venues in CAMBRIDGE town centre. It is work in pubs/clubs - this is not a static position. We can offer up to 7 nights a week in one of the most popular...


  • Cambridge, United Kingdom One Retail Full time

    About Our Cafe Supervisor Role:We are looking for an experienced Cafe Supervisor to lead our team at One Retail. The successful candidate will be responsible for maintaining high standards of quality work, supervising a team, and contributing to the growth and development of our team members. This is a full-time role, contracted to 37.5 hours per week, and...

  • Sia Door Supervisor

    7 months ago


    Cambridge, United Kingdom Focus Security Full time

    We are urgently looking to recruit SIA licensed Door Supervisors for some of the most popular licensed venues in CAMBRIDGE city centre. We can offer up to 6 nights a week, flexible working, we do ask that weekends be made a priority but are happy to discuss availabilty and preferences. Various shifts and hours are available, all in CAMBRIDGE city...


  • Cambridge, Cambridgeshire, United Kingdom Dalata Full time

    Hotel Night Operations Manager RoleWe have an exciting opportunity for a highly motivated and experienced Night Manager to join our team at Clayton Hotel Cambridge.As a key member of our operations team, you will play a crucial role in ensuring the smooth running of the hotel during night shifts, managing staff, and driving revenue growth through effective...

  • Service Supervisor

    7 months ago


    Cambridge, United Kingdom Sodexo Full time

    Job Introduction **NEW OPENING - NEW SITE- NEW OPPORTUNITIES** Sodexo are on the look out for a Service Supervisor in **Cambridge CB2 0BA **If you are a friendly and organised individual who thrives on cultivating and guiding a multi skilled team, ensuring adherence to our standards and processes while consistently delivering exceptional service across food...

  • Service Supervisor

    7 months ago


    Cambridge, United Kingdom Sodexo Full time

    Job Introduction **NEW OPENING - NEW SITE- NEW OPPORTUNITIES** Sodexo are on the look out for a Service Supervisor in **Cambridge CB2 0BA **If you are a friendly and organised individual who thrives on cultivating and guiding a multi skilled team, ensuring adherence to our standards and processes while consistently delivering exceptional service across food...


  • Cambridge, Cambridgeshire, United Kingdom One Retail Full time

    Hospitality Services Supervisor PositionWe are seeking an experienced Hospitality Services Supervisor to join our team at One Retail. As a key member of our hospitality services team, you will be responsible for providing exceptional customer experiences and ensuring the highest standards of quality, service, and hygiene across all our food outlets. The...


  • Cambridge, Cambridgeshire, United Kingdom Venn Group Full time

    Job Description: Night Care AssistantVenn Group is seeking a dedicated and caring Night Care Assistant to join our team in Cambridge. As a Night Care Assistant, you will play a vital role in supporting residents with mental health needs, ensuring their safety and well-being during nighttime hours.About the Role:This full-time position involves working night...

  • Supervisor

    2 months ago


    Cambridge, United Kingdom CV-Library Full time

    We have an exciting opportunity for a Supervisor to join a Premium Women’s Ready-to-Wear Brand that has embodied French elegance for over 40 years. As a Supervisor, you will be a key link between management and stylists, driving exceptional customer service and sales performance. Your role will be to inspire and coach the team, ensuring high standards...


  • Cambridge, United Kingdom Gryphon Event Safety and Security Full time

    **Security Officer** Gryphon Safety and Security is a forward-thinking company that prides itself on the quality of its staff and the service we provide. We are looking to recruit highly motivated and enthusiastic smartly dressed individuals to join our team as multi-skilled Security Officers to cover our site in Norwich for holiday and ad-hoc cover Night...


  • Cambridge, Cambridgeshire, United Kingdom Compass UK & Ireland Full time

    About UsCoffee lovers unite! At Compass UK & Ireland, we're passionate about delivering exceptional food and drink experiences to our customers. Our coffee shops are at the heart of our business, and we're looking for an experienced Coffee Shop Manager to join our team. In this role, you will be responsible for leading our team, managing inventory, and...