Front of House Supervisor

3 weeks ago


Cambridge, United Kingdom The Salisbury Arms Full time

We are looking to grow the crew at the **Salisbury Arms, Tenison Road, Cambridge..**

We are a quirky neighbourhood pub that specializes in artisan pizza and other fresh dishes along with great beers from Brewpoint our brewery in Bedford.. Tie that in with fun events, quiz nights, live music and games and you have a very fun and exciting place to work.

Want to find out more.? Check out our socials..

**We will offer you a great package including**:

- Competitive hourly salary & bonus
- 28 days holiday
- Company Pension scheme
- Retail and Beer discounts
- Refer a friend Bonus
- Meals on duty
- Employee assistance programme
- Benefits portal
- Career development programme
- Fun culture surrounded by a supportive team
- Great working environment and great prospects

**Your role as FOH Team Leader / Supervisor**:
We are looking for talented, motivated and passionate Front of House TL/Supervisor to lead our team in delivering an exceptional customer experience and a mouth-watering food offering.

Supervisor duties include:

- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive leader
**You will need to demonstrate**:

- Previous Leadership experience in a hospitality or customer facing environment
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
- A result driven and ambitious individual keen to develop your career and your teams

INDFOH



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