Trade Branch Supervisor

21 hours ago


Cambridge, Cambridgeshire, United Kingdom Eurocell Group PLC Full time
Job Description

Eurocell Group PLC is seeking an experienced Trade Branch Supervisor to lead our day-to-day branch operations and provide exceptional customer service.

Role Overview

The successful candidate will be hands-on, lead by example, and work closely with the Branch Manager in ensuring excellence in customer service, operational standards, and Branch sales targets are achieved.

You will provide exceptional customer support, develop and maintain positive customer relationships, and assist with the delivery of branch operations. The role also involves supporting the Branch Manager in ensuring team compliance with Health and Safety, company policies, and procedures.

Responsibilities
  • Provide exceptional customer service and support to new and existing customers
  • Ensure excellence in customer service, operational standards, and Branch sales targets are achieved
  • Support the delivery of sales targets while developing and maintaining positive customer relationships
  • Assist with the delivery of branch operations
  • Support the Branch Manager in ensuring team compliance with Health and Safety, company policies, and procedures
Requirements

We are looking for a passionate and energetic individual with a commercial approach to drive sales and maximise margins. You should have good organisational skills, the ability to prioritise, and use your own initiative. A full and valid driving license is essential, and a FLT licence could be a distinct advantage.

Previous branch stock take experience could be beneficial, as well as experience within a similar role ideally in a trade/builders merchant retail/glazing or uPVC environment. You should be comfortable working in a small team and on occasion, alone.

Benefits

As a Trade Branch Supervisor at Eurocell Group PLC, you will be rewarded with a competitive basic salary of £30,693 per year, plus an excellent monthly bonus scheme which adds up to £35,493 per year. You will also receive 25 days holiday, plus statutory holidays, and free Healthcare plan for all employees. Additionally, you will be entitled to enhanced Maternity and Paternity benefit, and free Life Assurance Plan of 3x your Annual Salary.

You will also enjoy a Christmas shutdown, option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success. Furthermore, you will have access to Company Pension Plan, Employee discount on Eurocell products, Discounts across many well-known online and high street retailers, and Care First Employee Assistance Programme.



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