Trade Branch Supervisor

17 hours ago


Cambridge, Cambridgeshire, United Kingdom Eurocell Group PLC Full time

As a customer-focused Trade Branch Supervisor at Eurocell Group PLC, you will play a vital role in driving sales and delivering exceptional service to our customers. With a competitive basic salary of £30,693 per year and an excellent monthly bonus scheme that can add up to £35,493 per year, you will be rewarded for your hard work.

About the Role

This is a hands-on leadership position where you will work closely with the Branch Manager to oversee day-to-day branch operations. Your primary responsibility will be to ensure excellence in customer service, operational standards, and sales targets are met. You will also be responsible for providing support and guidance to colleagues, ensuring compliance with company policies and procedures, and conducting regular stocktakes and audits.

In this role, you will have the opportunity to develop your skills and knowledge through a blend of e-learning and on-the-job training. We are committed to helping you grow and progress your career within our organization.

Key Responsibilities
  • Provide exceptional customer service and support to new and existing customers
  • Ensure excellence in customer service, operational standards, and Branch sales targets are achieved
  • Support the delivery of sales targets while developing and maintaining positive customer relationships
  • Assist with the delivery of branch operations, including stock management and maintenance records
  • Provide support and assistance to Branch colleagues as required
Requirements
  • Passion and energy to deliver exceptional customer service and achieve business targets
  • A commercial approach to drive sales and maximize margins while ensuring customer satisfaction
  • Good organizational skills, ability to prioritize, and use initiative
  • Confident IT user with experience of MS Office and industry-standard software (e.g., SAP)
  • A full and valid driving license is essential; a FLT license is a distinct advantage

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