Customer Experience Supervisor
2 weeks ago
We are looking for an experienced Cafe Supervisor to lead our team at One Retail. The successful candidate will be responsible for maintaining high standards of quality work, supervising a team, and contributing to the growth and development of our team members. This is a full-time role, contracted to 37.5 hours per week, and offers competitive pay and opportunities for career advancement.
Main Responsibilities:
* Ensure all deliveries are checked and stored promptly and correctly
* Supervise a team, creating a positive environment where the team feel welcomed and supported
* Be a responsible key holder
* Assist with weekly bookwork and any other duties that are necessary
* Produce weekly rotas following the manager's guidelines
* Place orders for stock to maintain the correct stock levels
* Delegate tasks where necessary and ensure the team are proactive at all times
* Comply with Food Handling & Hygiene standards
* Comply with Health & Safety regulations
Requirements:
* Previous experience supervising frontline teams within a similar environment
* Good communication skills with a focus on great Customer Service
* Team player and can-do attitude
* Ability to work under pressure whilst maintaining a positive attitude
Competitive Salary:
£28,000 - £32,000 per annum, depending on experience
About Us:
One Retail is a leading provider of food and beverage services to major High Street brands. We are committed to delivering exceptional customer experiences and building strong relationships with our clients and colleagues.
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