Customer Service Assistant/supervisor

5 months ago


Cambridge, United Kingdom Luxury Leisure Full time

Job Role: Customer Service Assistant/ Supervisor

Hours per week: 32 (4 SHIFTS)

Hourly rate: £12.00 - £12.50.

Shift pattern (if applicable): Morning (8am - 4pm) and Evening (4pm - 10pm) Shifts. You must be fully flexible from Monday - Sunday to work a minimum of 4 shifts per week.

If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those times.

Hit the Jackpot on an exciting new career with Admiral
- Would you like to join Admiral, the _**market-leading company**_ _in the adult gaming industry across the UK and beyond?_

Here at Admiral we are a large scale organisation, with our main business being adult gaming centres, including slot machines. Within a number of these venues we also have our tanning company, Kwik Tan, providing a range of sunbed options for customers up and down the country. We also have family friendly entertainment centres located at coastal areas across the UK.

As an **ever expanding** business, we pride ourselves in offering outstanding services for both customers and business partners, as we are also a leading provider of arcade and slot entertainment via our parent company, the esteemed Novomatic.

Our Customer Service Assistant/Supervisor roles hold primarily customer service duties. However, in the absence of management or supervisors on shift, you might be asked to step up and carry out supervisory duties until they return. You could be opening or closing a venue or access point, as well as supervising staff on shift in management or supervisor absence. Although all of our roles have cash handling elements to them, you may also be required to carry and distribute change from the master float to staff members.

As previously mentioned, your role will predominantly be a customer service one. By delivering excellent customer service, you will play an integral role in day to day running of our venue. Once you have completed your training, You could be:

- Promoting our excellent offers, promotions and events.
- Providing refreshments and snacks to our customers.
- Recommending games and alternative machines to our customers, using your product knowledge gained through our training programme.
- As a coin based business, handling cash is a big part of our teams daily duties, therefore you will be expected to provide customers with change.

With us operating within the gambling industry, there is an element of ID checking, as we operate a challenge 25 policy across all of our venues, as well as complying with and following strict gambling legislation.
- Who are we looking for?_

Firstly, as a company in the gambling industry, we need all staff and applicants to be **18 or above**.
- So, what’s in it for you?_
- Job Security due to our ever expanding business
- We pay above the National Living Wage regardless of age
- Overtime available.
- The opportunity to earn bonuses and recognition for going the extra mile.
- Enhanced Maternity and Paternity packages.
- Employee Development Programme available.
- Employee Assistance Programme. - Access to a confidential 24hr Health Assured helpline
- Life Assurance - 3 x annual salary
- HAPI App discounts - retail, travel, cinema etc.
- Discount on Tanning, Lotions and Gym Membership
- Access to a generous refer a friend programme
- What happens now?_

Please view our Recruitment Data Privacy Notice which is on our Company website.

OPS3CSA

**Job Types**: Full-time, Permanent

Pay: £12.00-£12.50 per hour

Expected hours: 32 per week

**Benefits**:

- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- Life insurance
- Referral programme
- Store discount

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Cambridge, CB1 1BJ: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- Due to Licensing Laws, we require all members of staff to be aged 18 and over. Are you over the age of 18?
- If successful, you will be required to complete a DBS check. Are you comfortable doing this?

Work Location: In person



  • Cambridge, United Kingdom Luxury Leisure Full time

    Job Role: Customer Service Assistant/ Supervisor Hours per week: 32 (4 SHIFTS) Hourly rate: £12.00 - £12.50. Shift pattern (if applicable): Morning (8am - 4pm) and Evening (4pm - 10pm) Shifts. You must be fully flexible from Monday - Sunday to work a minimum of 4 shifts per week. If working between the hours of 11pm and 6am, you will receive an...


  • Cambridge, United Kingdom Luxury Leisure Full time

    Job Role: Night Customer Service Assistant/ Supervisor Hours per week: 20 (2x Night Shift) Hourly rate: £12.00 - £14.00 Shift pattern (if applicable): Night Shift. You must be able to work the Night Shift from 10pm - 8:30 am. You must be fully flexible to work a minimum of 2 shifts per week, every Friday and Saturday night. ** This is a fixed shift...


  • Cambridge, United Kingdom Cineworld Group Plc Full time

    **Customer Service Assistant - Arts Picturehouse, Cambridge**: Location Cambridge Business Area: Picturehouse Cinemas Job type: Part Time Contract **Salary**: 10.68 Contact name: Lorcan Job ref: 062399 Published: about 3 hours ago Startdate: 01/09/23 **Vacancy** Be part of a warm and welcoming alternative cinema team in the centre of historic...


  • Cambridge, United Kingdom Huws Gray Full time

    We have an exciting opportunity for a **Customer Service Assistant** **(Yard)** to join our team in **Cambridge - Nuffield Road**. The role is offering a competitive salary and range of fantastic benefits. Huws Gray Group are a fast-growing company and since the formation in 1990, have developed from a single branch of 5 staff in Anglesey to over 300...

  • Service Supervisor

    5 months ago


    Cambridge, United Kingdom Sodexo Full time

    Job Introduction **NEW OPENING - NEW SITE- NEW OPPORTUNITIES** Sodexo are on the look out for a Service Supervisor in **Cambridge CB2 0BA **If you are a friendly and organised individual who thrives on cultivating and guiding a multi skilled team, ensuring adherence to our standards and processes while consistently delivering exceptional service across food...

  • Service Supervisor

    6 months ago


    Cambridge, United Kingdom Sodexo Full time

    Job Introduction **NEW OPENING - NEW SITE- NEW OPPORTUNITIES** Sodexo are on the look out for a Service Supervisor in **Cambridge CB2 0BA **If you are a friendly and organised individual who thrives on cultivating and guiding a multi skilled team, ensuring adherence to our standards and processes while consistently delivering exceptional service across food...

  • Supervisor

    1 month ago


    Cambridge, United Kingdom CV-Library Full time

    We have an exciting opportunity for a Supervisor to join a Premium Women’s Ready-to-Wear Brand that has embodied French elegance for over 40 years. As a Supervisor, you will be a key link between management and stylists, driving exceptional customer service and sales performance. Your role will be to inspire and coach the team, ensuring high standards...

  • Service Supervisor

    4 months ago


    Cambridge, United Kingdom Protyre Full time

    Protyre is looking for a dynamic and commercially focusedService Supervisor/Assistant Centre Managerto join our growing team. We are a fast-growing national automotive company offering superb training and development opportunities.As theAssistant Manageryou will be responsible for assisting with the delivery of company business objectives through effective...

  • Service Supervisor

    4 months ago


    Cambridge, United Kingdom Protyre Full time

    Protyre is looking for a dynamic and commercially focusedService Supervisor/Assistant Centre Managerto join our growing team. We are a fast-growing national automotive company offering superb training and development opportunities.As theAssistant Manageryou will be responsible for assisting with the delivery of company business objectives through effective...


  • Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    Job Title: Service Reception SupervisorLocation: Land Rover BedfordJob Summary: We are seeking a Service Reception Supervisor to join our team at Land Rover Bedford. As a key member of our aftersales team, you will be responsible for providing day-to-day guidance and direction to a team of Service Advisors, ensuring the highest level of customer care and...

  • Supervisor

    6 months ago


    Cambridge, United Kingdom City Pub Group Full time

    **Are you on your way up in the hospitality biz? **Are you looking to join an exciting Pub Co that can offer you personal development and career opportunities all over the country?** The Tivoli is hiring a Supervisor. - **Pay starting at £11.00 per hour**: - **50% off food, drinks, and accommodation across all CPG sites**: - **Earn more with our monthly...

  • Supervisor

    1 month ago


    Cambridge, United Kingdom City Pub's Full time

    Supervisor The Cambridge Brew House is the perfect pub in Cambridge to meet friends, enjoy fine beers, kick back and watch the game whilst sampling a tempting selection of delicious fresh food.‍Relax in the bar while Vanesa is hard at work perfecting our own range of ales from the on-site micro-brewery, or sample some local and international craft beers...

  • Supervisor

    3 weeks ago


    Cambridge, United Kingdom City Pub's Full time

    Supervisor Combining 2 street food stalls, an array of amazing drinks across 4 bars, two 9-hole indoor golf courses, a shuffleboard basement, event/screening room and a roof terrace with wonderful views across Jesus Green. On top of the above, with its planned flexibility of layout, The Tivoli lends itself to the hosting of a plethora of events, from...

  • Supervisor

    6 days ago


    Cambridge, United Kingdom City Pub's Full time

    Supervisor The Mill is one of Cambridge’s iconic pubs, located just down by a beautiful river, we are not the largest of pubs but, boy do we pack character. Idyllically located on the grassy banks of the River Cam overlooking Laundress Green, the 19th Century Mill is one of Cambridge’s most iconic pubs and renowned for its wide choice of well-kept real...


  • Cambridge, United Kingdom Marshall Motor Group Full time

    Job titleService Reception Supervisor Job referenceREQ08875 Date posted11/07/2024 Application closing dateBlank LocationLand Rover Bedford SalaryCompetitive Contractual hours BasisFull time Job category/typeAftersales AttachmentsBlank Job description Role : Service Reception Supervisor Location : Land Rover Bedford Hours : hours per week, including...

  • Supervisor

    5 months ago


    Cambridge, United Kingdom City Pub Group Full time

    **Are you on your way up in the hospitality biz? **Are you looking to join an exciting Pub Co that can offer you personal development and career opportunities all over the country?** The Old Bicycle Shop is hiring a Supervisor. - **Pay starting at £11.90 to 12.15 per hour**: - **50% off food, drinks, and accommodation across all CPG sites** In 2013, a...


  • Cambridge, United Kingdom Millers Music Full time

    **Customer Service Assistant Job Spec** Since our founding, Millers Music has been at the heart of music in our community. We believe that our mission _“To inspire more musicians by making quality musical instruments and accessories accessible and sustainable for all.”_ is more relevant than ever today. Our team has literally travelled the world in...


  • Cambridge, Cambridgeshire, United Kingdom Compass Group UK & Ireland Full time

    Coffee lovers unite! We are seeking a passionate and driven Food Service Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring that our coffee shop runs smoothly and efficiently.About the PositionYou will supervise a team of skilled baristas and ensure that they provide exceptional customer service.You will...


  • Cambridge, United Kingdom Compass Group Full time

    **What you'll be doing**: We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for a major High Street brand on a full time basis, contracted to 37.5 hours per week. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that...


  • Cambridge, United Kingdom Compass Group Full time

    **What you'll be doing**: We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for Healthcare on a full time basis, contracted to 35 hours per week. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in...