Travel Administrative Support

4 months ago


Aylesford, United Kingdom Albatross Group Ltd Full time

Are you looking for a career within the Travel industry?

Then this could be for you
- As our new **Contracting & Reservations Administrator** your role will be to provide assistance to the Contracting Support & Reservations Team and Contract Managers with any administrative duties. Extra team support to assist with placing ad-hoc hotel space at the best rates and conditions, whilst maintaining in-house systems and relationships with key suppliers. Opportunity to learn new skills and develop by working closely with various departments.

**The Albatross Way**
To succeed at Albatross you are professional in nature and display the best characteristics of being human. You care about others. You always aim to create a win-win outcome that benefits all. You have the energy to exceed expectations with a passion to learn and adapt.

**Key Responsibilities**

Overall department support as and when required to assist the CSR Coordinators and Contract Managers with the following:

- Collate, load and maintain supplier information on BS4
- Maintain and improve product knowledge and relationships with key suppliers.
- Provide professional and high levels of customer service, internally and externally at all times.
- The placing of ad-hoc hotel bookings, negotiating rates, terms and inclusions in line with Albatross Travel brand standards, as driven by the enquiry system dashboard.
- Administrative duties for Contracting and Ad-hoc buying
- General support with team’s workloads
- Demonstrates the Albatross Way on a daily basis.
- Dependent on the needs of the business, assisting with other departments as and when needed.

**Key Skills**
- Articulate, proactive individual able to demonstrate ability across a wide range of departmental tasks.
- Excellent attention to detail, grammar and numeracy as accuracy is important in the work we do.
- Ability to develop and maintain strong relationships with suppliers.
- A people person with the ability to communicate confidently and effectively across departments.
- Effectively manage workload, work under pressure to deadlines with a flexible approach.
- Strong organisation and time management with an ability to use own initiative.
- The ability and confidence to negotiate and make timely decisions.
- Has a positive mind-set in all situations.
- Desire to learn and gain valuable knowledge with the possibility to become experts in future designated areas.

**Albatross Benefits**
- Annual Salary £12,840 if undertaking 21 hours a week (FTE £21,400 per annum)
- 21 days holiday per year (pro rata for part time employees) plus 3 days Christmas office closure and a day off for your Birthday each year
- Pension
- Free Parking on Site
- Training and development
- Relaxed office environment and casual dress code
- Travel concessions and more.
- The Albatross Way

**Job Type**: Part-time
Part-time hours: 21 per week

**Salary**: £12,840.00 per year

**Benefits**:

- Company pension
- On-site parking

Application question(s):

- The role is currently advertised as part time working 3 full days a week, however there might be the opportunity to split those hours between 4/5 days a week. Please could you state your ideal working pattern (Days, times)?

Work Location: Hybrid remote in Aylesford


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