Travel Co-ordinator

As a **Travel Coordinato**r based in our Operations team you will hold and be responsible for their own client base. Looking after tours created by the sales team, ensuring that they accurately meet both the customer and supplier expectations. Continually build and improve relationships with our customers and suppliers.

With nearly 40 years in Group Tourism industry, **Albatross Travel **is the leading wholesale partner for group travel and tourism packages throughout the UK, London & Europe for coach operators.

**Albatross Benefits**
- Annual Salary £24,500 per annum
- 21 days holiday per year (plus 3 days Christmas office closure and a day off for your Birthday each year)
- Pension
- Free Parking on Site
- Training and development
- Relaxed office environment and casual dress code
- Travel concessions and more.

**Key Responsibilities**
- In control of all holiday tours from the moment they are sold to our customers until they have travelled, ensuring that all elements of the tour have been booked in a timely manner, meeting all deadlines/response times.
- Timely collation and sharing of information whilst providing individual and respectful attention.
- Checking and sending invoices.
- Building and improving your product knowledge, including attending contracting trips and familiarisation events, when required.
- Demonstrates an ability and desire to coach and mentor new colleagues & provide day to day support to your team

**Key Skills & Mind-Set**
- Builds positive working relationships that help everyone to achieve their goals and business objectives
- Looks for the win-win in all situations
- Is forward thinking with a general sense of curiosity
- Has a desire to succeed and motivate others whilst taking full responsibility for actions
- Displays resilience, tenacity and patience in the face of adversity and challenge
- Plans, prioritises and manages multiple projects and workloads effectively
- Listens empathetically, taking time to truly understand stakeholders needs
- Displays a positive mind-set in all situations

This is a full-time role, initially based in our head office in Larkfield. Normal hours of work are Monday to Friday, 9.00am - 5.00pm.

**Job Types**: Full-time, Permanent

**Salary**: From £24,500.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Application question(s):

- The role is office based in Larkfield, Kent for the first 6 months after which hybrid working (3 days office based, 2 working from home) can be applied for. Are you happy with this arrangement?

Ability to Commute:

- Aylesford (required)

Work Location: In person