Administrator
7 months ago
**For over 25 years Transcover have specialised in automatic tarping systems for covering commercial vehicles. We work closely with our customers & understand their truck bodies, loading operations & the materials that they haul. All Transcover sheeting systems are designed & manufactured by our factory in England & are exported to over 20 countries throughout the world.**
**Part time permanent position**: Administrator, salary is to be pro-rated.
**Location**:Aylesford Kent
We are hiring an Administrator to work part-time at our leading UK sheeting system factory. This is a fun and exciting opportunity for an individual with a proven administrative background to support all areas of the business. Training will be provided on Customer specific areas of the role.
**The Duties of the Role**
- Support Warranty claims in line with company procedures.
- Working with our customers to ensure their specific requirements are met whilst liaising with the necessary departments.
- Taking responsibility for customer returns, ensuring the process is followed and in a timely manner.
- Administering the Export Shipping process, ensuring the relevant paperwork is filled, actioned and the necessary processes are followed.
- Ensure post sale reviews are carried out after initial sale of a new product/component to obtain feedback from external customers that may highlight opportunities for improvement or errors that need resolving.
- Provide requested reports to Managing Director in a timely and accurate manner.
- Filing fitting worksheets on Hubspot with the relevant Sage order number.
- Office administration including: Ordering stationery, ensuring the office is stocked with supplies and maintain working relationships with our office suppliers.
- Supporting the Employee Welfare Manager with H&S duties.
- First point of contact for all Transcover visitors ensuring they are greeted professionally and directed to the right place.
- Providing support in answering the Transcover telephone lines.
- Any other adhoc office administration support.
- Providing basic IT support, maintaining the printer, setting up new users with Microsoft and helping with hardware ordering
**Experience and Skills**:
- Proven administrative in either a sales or general administrative capacity
- Knowledge and understanding of Health & Safety advantageous, but not essential.
- Experience using SAGE50 and Microsoft Office.
- Outstanding communication and interpersonal abilities
- You must be able to multi-task, whilst retaining attention to detail.
- Willingness to learn - training will be given on customer specific areas of the role.
Please note that we are only able to contact successful applicants. **NO AGENCIES**
**Job Types**: Part-time, Permanent
**Salary**: £20,000.00-£22,000.00 per year
Expected hours: 12 - 26 per week
**Benefits**:
- Free parking
**Experience**:
- Sales administration: 1 year (preferred)
- Administrative: 2 years (required)
Work Location: In person
Reference ID: SMM
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